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"I reported a Broken lamp and ac cover. Found someone's belongings under the bed. Our toilet ran. Looks outdated and there were lots of scrapes on walls/furniture. The beds were clean & comfortable. There were NO bugs. The full size fridge was a nice perk. Please clean under/behind your refrigerator. "

"Very pleasant check-in / check out staff, very good breakfast "

"Clean room"

"I booked two king suites, I was given two king rooms. Not the same value, not the same thing. The desk clerk would do nothing to remedy the situation. The rooms were awful. They were not clean, the water was brown and unusable, the Wi-Fi was not free, the outlets near the bed didn't work, the breakfast was also terrible. Please do not waste your money. Find somewhere else! This hotel is not habitable. You can get something so much better for cheaper."

"Room was clean parking was easy. Breakfast was the usual fruit cereal oatmeal or waffles."

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"Breakfast average but good and I would stay there again."

"It was a very nice, well kept property! We commented on clean it smelled even in the elevator. The gal that was in charge of breakfast was very friendly and kept the area very tidy"

"Clean room as expected, being part of the honors! The biggest disappointment was the hot water. It was like it only had one shower with warm water. The hot water out of the sink was hotter than the shower. My 11-year-old son and wife ended up taking cold showers because there were none! When we checked out, I notified the front desk of the issue, and, being a part of the honors, I was disappointed in the fact that my son and wife had to take cold showers at a HILTON! I expected better! I will be coming back to the Wooster area in the future because my daughter is a student at OSU ATI right across the street from the Hilton Garden Inn! I hope that the issue gets fixed for the next member who stays in room 103! "