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"Very family friendly, with kind staff and appreciated amenities. One thing I did notice is that all of the rooms have a small gap at bottom of door that we feel caused too much noise to come in while sleeping. It was difficult for our son to get to sleep in the sofa bed closest to door in suite."

"It was very clean and modern would definitely go back . "

"Hotel was very clean for it being under construction. But with that some of the rooms had been updated, which were amazing, but certain amenities were left put and we were not warned ahead of time. Now the hotel was amazing in getting us the mini fridge and microwave but a heads up would of been appreciated. Especially because if we did not call down and ask for them we probably would not have gotten them. A very minor inconvenince, but minor things like that are usually why we stay at Hiltons because they are always ontop of it so it was a let down to see that they werent this time. Will be going back once full renovations are complete for sure. Staff was amazing, polite, and helpful. (The free cookies are always a plus) The parking situation was rough but understandable being back to back games for the Pens. But bring your patient pants. The staff do amazing but they can only go so fast so let them do their jobs - They are taking care of you and your vehicle in the end."

"In town for a hockey game and stayed for 3 nights. Weather was in the 70s and the air conditioner in our room wasn't working. We asked to switch rooms and were able to. Air conditioner in our new room wasn't working either. We talked to some other guests and none of them were working, hallways were extremely hot and moist, had to sleep in 80 + degree heat. Also the listing says soundproofed rooms but were able to hear the neighbors being intimate which was disgusting. Not enough positives to outweigh the huge negatives."

"Ideal location "

"Clean room. Convenient location. Heard some road noise through the night but if you’re a heavy sleeper it shouldn’t bother you. One of the elevators was out of order so it took a little longer to get to and from 8th floor. I would most likely stay again for location."

"Nice staff."

"So we stayed for a hockey game. It took 2 hours from the time we entered parking line for valet until we were in the room. No rooms were available before 4. We missed the burg inning of the penguin game. The lines were unreal. Staff seemed overwhelmed. Lines for elevators were long. And restaurant did not have space. We have stayed here before without issue. But hundreds of people in the lobby either without rooms ready or waiting 1-2 hours to check in is simply not acceptable "

"The buffet breakfast was terrible. Lukewarm coffee, it looked like the eggs were powdered, nothing was fresh. "