Crisol Puerta de Burgos

4.0 star property
Hotel in Burgos with a 24-hour front desk

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Photo gallery for Crisol Puerta de Burgos

Superior Double or Twin Room | Minibar, in-room safe, desk, soundproofing
Reception
Lobby
Minibar, in-room safe, desk, soundproofing
Cafe
Located in the city center, Crisol Puerta de Burgos combines practicality with comfort. Travelers enjoy free WiFi, on-site car rental, and seven meeting rooms. The lobby offers newspapers for guests between appointments.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Bidet
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Bidet
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

Triple Room (2 adults and 1 child)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Bidet
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

Standard Double Room Single Use

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Bidet
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Standard Double or Twin Room

8.0 out of 10
Very good
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Bidet
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Map
Calle Vitoria 69, Burgos, Burgos, 9006

What's nearby

  • Museum of Human Evolution - 16 min walk - 1.4 km
  • Plaza Mayor - 2 min drive - 1.8 km
  • Burgos Cathedral - 3 min drive - 2.1 km
  • Burgos University Hospital - 3 min drive - 2.2 km
  • Burgos Castle - 4 min drive - 2.5 km

Getting around

  • Burgos Station - 7 min drive
  • Burgos (RGS-Villafria) - 11 min drive

Restaurants

  • ‪Domino's Pizza - ‬7 min walk
  • ‪Aldaba - ‬4 min walk
  • ‪Bocata Bar - ‬5 min walk
  • ‪Blue Gallery - ‬9 min walk
  • ‪La Fabrica - ‬8 min walk

About this property

Crisol Puerta de Burgos

Upscale hotel in the city center
Crisol Puerta de Burgos provides amenities like car rentals on site and conference space. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • A banquet hall, 7 meeting rooms, and wedding services
  • Tour/ticket assistance, a 24-hour front desk, and a front-desk safe
Room features
All 162 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and bathtubs
  • Flat-screen TVs with satellite channels
  • Eco-friendly cleaning products, free infant beds, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,380 square feet of conference space
  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Self parking fee: EUR 12 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Puerta Burgos
Hotel Puerta de Burgos
Puerta Burgos
Puerta de Burgos
Zenit Puerta De Hotel Burgos

Frequently asked questions

Is Crisol Puerta de Burgos pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crisol Puerta de Burgos?

Self parking is available for EUR 12 per day.

What time is check-in at Crisol Puerta de Burgos?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Crisol Puerta de Burgos?

Check-out is at noon.

Where is Crisol Puerta de Burgos located?

Located in the heart of Burgos, this hotel is within a 15-minute walk of Marceliano Santa Maria Art Museum, San Lesmes Abad, and Arco de San Juan. Plaza de Espana and Casa del Cordon are also within 1 mi (2 km).

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Reviews

Crisol Puerta de Burgos Reviews

7.4

Good

8.0

Cleanliness

7.6

Location

7.8

Staff & service

7.2

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 126 out of 516 reviews
Rating 8 - Good. 205 out of 516 reviews
Rating 6 - Okay. 113 out of 516 reviews
Rating 4 - Poor. 48 out of 516 reviews
Rating 2 - Terrible. 24 out of 516 reviews

Reviews

8/10 Good

roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodo arrivarci in auto, parcheggio gratuiti nelle vicinanze e personale piacevole. OTTIMO RAPPORTO QUALITÀ PREZZO
Stayed 1 night in Aug 2025

8/10 Good

ANTONIO MOISES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia

Hotel funcional con trato amable. Hotel bien ubicado. Estancia tranquila.
Stayed 1 night in Feb 2025

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien
Stayed 1 night in Jun 2025

6/10 Okay

Harri

Liked: Cleanliness, staff & service

Hinta ja laatu tasapainossa

Hieman jo käytössä kulunut hotelli, mutta efullinen hinta
Stayed 1 night in May 2025

8/10 Good

rafael v

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen hotel, pero algo desubicado del centro

todo bien, aunque un poco alejado del centro de Burgos
Stayed 1 night in May 2025

10/10 Excellent

jean pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon accueil
Stayed 1 night in May 2025

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen Hotel
Stayed 1 night in Jul 2024

6/10 Okay

Emilio

Liked: Cleanliness
Disliked: Property conditions & facilities

Para renovar

Una parte del hotel muy deteriorada
Stayed 1 night in Apr 2025

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness
That is ok for business trip
Stayed 1 night in Jan 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities
El Hotel esta antiguo, cambiaria las cortinas, pero esta en pleno centro. Deben ponerlo mas moderno.
Stayed 1 night in Jun 2025

4/10 Poor

CARLOS

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Las instalaciones tienen mucho tiempo, mucho deterioro en los suelos, baños, etc. todo viejo
Stayed 1 night in May 2025

10/10 Excellent

Ignacio Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Todo super bien
Stayed 2 nights in Aug 2024

6/10 Okay

Pietro

Liked: Cleanliness
On y a dormí et déjeuné,mais on n'y reviendra pas,cher pour ce que c'est.
Stayed 1 night in Sep 2024

8/10 Good

Stefano

Liked: Cleanliness, staff & service, amenities
Ottima struttura molto pratica. Notevole colazione e garage in dotazione alla struttura.
Stayed 2 nights in Aug 2024

8/10 Good

Victor

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Check in rápido y sin hacerte las 43 preguntas establecidas por la nueva Ley,gracias a Dios
Stayed 1 night in Dec 2024

10/10 Excellent

Dany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantástico

Muy buena. He repetido y volveré a repetir
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não é hotel 4 estrelas

Não foi nada bom, não é 4 estrelas. A cama é ruim, o piso não estava limpo. Instalações velhas, muito antigas. C aspecto de sujo. Não tem ar condicionado no quarto.
Stayed 2 nights in Apr 2025

4/10 Poor

Luis

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel lamentable

Hotel muy malo. Totalmente viejo y deteriorado. Habitación lamentable con suelo de tarima vergonzoso y todos los enchufes bloqueados, por lo que no puedes ni cargar el móvil o portátil a no ser que desenchufes el minibar. Limpieza muy mejorable
Suelo en muy malas condiones
Enchufes tapados
Stayed 1 night in Mar 2025

4/10 Poor

clara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel vieillot, heureusement que nous avons été très gentiment surclassé dans une chambre spacieuse au 10 étage..(après avoir refusé la chambre proposée). Sinon la chambre proposée était cauchemardesques. Le parking est digne d’un film d’horreur.. Désolée pour cette critique ! Les photos sur hotel.com sont celles des chambres supérieures ,il n’y a n’a que quelques unes … alors attention, il vaut mieux prendre un bel hôtel dans la partie ancienne de la ville qui est très romantique.
Stayed 1 night in Apr 2025

6/10 Okay

MIGUEL

Liked: Cleanliness, staff & service, room comfort

Persona concreta de recepción

Una señora que atendía el teléfono en recepción, es borde como ella sola, tratando al cliente de forma maleducada
Stayed 2 nights in Dec 2024

2/10 Terrible

LUCIANO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Calefação não funcionou. Tivemos que trocar de quarto no meio da madrugada.
Stayed 1 night in Jan 2025

6/10 Okay

Jose

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Apr 2024

4/10 Poor

Francesc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala elección de hotel

Hotel que no es de 4*. Parece que está en decadencia. Las fotografias no corresponden para nada a lo que es la habitación. La limpieza no es buena, las paredes de las habitaciones estan sucias, las baldosas del baño rotas o partidas. Me ha decepcionado que sea un Eurostaars ya que siempre he tenido buenas experiencias con ellos. No repetiré
Stayed 1 night in Feb 2025

6/10 Okay

ABDELLAH

Disliked: Property conditions & facilities

Hôtel vieillot

Hôtel vieillot et une décoration horrible. Mais la literie est confortable. L'hôtel ne mérite vraiment pas la note qui lui est attribuée. Il nécessite une grande rénovation. Le prix des chambre reste tout de même acceptable.
Stayed 1 night in Dec 2023

4/10 Poor

Miren

Liked: Cleanliness, staff & service, room comfort

NO HAY GIMNASIO

Hola, estoy muy descontenta. La elección del hotel fue porque aparece que el hotel tiene gimnasio, cuando preguntamos por el gimnasio, la chica de recepción nos dice que desde la pandemia no lo tienen. Lo peor de todo, es que ya lo saben que en internet aparece que tiene gimnasio, una grande decepción!!!
Stayed 1 night in Feb 2025

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