"Nice, clean, new rooms with friendly staff."

"We reserved a room for three people because the hotel's website stated that the room included one king-size bed and one sofa bed, with a maximum occupancy of four guests. However, upon check-in, the front desk informed us that the room did not have a sofa bed. Instead, we were told that a rollaway bed could be provided for an additional charge of $20. Since we needed sleeping accommodations for three people, we had no choice but to accept the rollaway bed and pay the extra fee. Unfortunately,...

"Spacious room. Great location. Easy access to restaurants and museums."

"The parking was not covered by the original price of the room. The breakfast was not included as part of the room as it was stated on the Expedia website. And it was not told to me at the registration by the front desk that these items for which I was expected to be included were not included and I had to pay $58.00 for parking and $38.00 per person for breakfast. This should be more clear for the customers so we can make a better decision on where we want to spend our night in the hotel. Not...