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"Great location Excellent facilities Lovely staff"

"We loved our stay, the griunds ste OUTSTANDING & we had a fab talk with your gardener who is doing an excellent job. Your check in staff member was so welcoming & informative. He greeted us every time we passed by, checking all was well & always with a smile. He was working Monday so we couldnt thank him & say goodbye. The young man on the bar and serving breakfast was also outstanding so polite, helpful and interested. Again he wasnt in Monday morning for us to grab his name (BUT his friend had won a gold medal on Sunday). Please pass on our grateful thanks he is an asset to the team & will go far, excellent customer service. We were disappointed the jacuzzi wasnt working but that was our only disappointment in 3 nights at the hotel. Thank you for a lovely relaxing break & keep up the eco friendly efforts 👌"

"Excellent service from check in to check out, rooms were big, rooms were serviced everyday and althoigh i didn't have dinner at the hotel the breakfast was excellent. Managed to use the gym, pool and steam room whilst staying at the hotel. When staying in Telford again i will make sure i book again at the Mercure. Very close to shops, restaurants and even a cinema across the road!"

"Excellent spa facilities! Nice room and great food"

"The hotel has lovely characteristics and whilst quirky, it was a great stay. I would return for a weekend sometime in the future with my wife for a short break"

" A traditional hotel with great character which provided everything I needed for four nights stay, with the friendliest and most professional staff I have ever come across. Nothing was too much trouble. Food was of an excellent standard and the hotel was sited close to places of interest. I would love to return "

"Nice location and a nice place to stop "

"All very good thanks "

"Nice and convenient for seeing family"