Search Vacation Homes in Burnley

"Booked 1 night stay with breakfast, was told breakfast wasn't included. For the price rooms could have been better . Lobby says 5* above that says 3*"

"Breakfast an facilities good "

"Good value great location"

"Check in and out was easy. Everyone was friendly and helpful. Room was lovely."

"Rebecca is amazing, and always offers a very warm and friendly welcome."

"Absolutely lovely hotel every corner is thought of interiors wise and the rooms are lovely and very well equipped. Friendly staff that are always happy to help and tasty breakfast in a lovely setting. Wish we could stay here longer to make the most of the hotel. "

"Nice hotel but a very disappointing bar. Shower was weak, breakfast not very good, evening restaurant menu very limited (we ate out)"

"The room was clean and spacious, and the staff were all very friendly and helpful. Breakfast wasn't the greatest but it's nice to have it included in the price."

"Staff were nice. However Room cleanliness wasnt great, i did request another room but they were unable to change us over as we hadnt booked direct - so jad to settle with a room full of cobwebs and very stained carpet. Also the room was far too warm. The first morning we ordered breakfast and it didn't arrive despite us reminding staff numerous times. Eventually gave up and had to leave as we had appointments to to to but for 18.50£ persom not good. Still waiting on refund for this. The other mornings it was grand, although i think my complaint earlier may have had somwthing to do with that. The staff in the Spa were lovely and knowledgeable. Although the spa could do with retiling in places. I wouldnt class this hotel as a 4* hotel more like a 3*. Overall the stay was Ok. They just need to work on their cleanliness and the breakfast service could do with being a little quicker."