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"Rooms were unkempt. Rooms very hot, showers took ages to heat. No housekeeping without requesting 24 hours before, not aware of this on arrival"

"Breakfast was a let down. Cremated bacon, other foods not nicely presented at all. No bread for toast. Had to wait quite a while to be seated. "

"Lovely staff. Clean spacious room. Good gym. "

"Overall a great stay and was good value for money"

"Fantastic Spa"

"The overall stay was excellent value, I was well looked after. The room was spotless, clean and comfortable. The evening meal was the highlight, spot on and super tasty. One of the best stays I have ever had in the UK other than those over £300 per night (not often) and this was a third of that price. "

"Spa access was not included. The rooms and hotel were very well worn, poorly kept. Lots of cleanliness issues, if you stand near reception you can hear the constant complaints including someone finding dirty underwear in their room! "

"Main building, lovely and as expected, however when checking in, they moved us to a room at the rear, quite modern and average at best"

"The hotel looked very posh and impressive from the outside, and that was probably the only part I genuinely liked. Unfortunately, once inside, it felt about 30 years behind modern standards. The room was clean, but honestly, the average person probably has a better bedroom and bathroom at home than what was being offered here. I also paid extra for a room with a king-size bed, but it was the smallest “king” bed I’ve ever seen, which was really disappointing. The bath was ridiculously small too — I could barely even stand in it properly, and I’m a fit, average-sized person, so that was pretty pathetic. On top of that, the TV looked like something from the 1950s, which just added to how outdated the whole place felt. Overall, it was a big disappointment and nowhere near worth the extra money."