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"Good location in centre of Haeundae beach area. Elevator delays due to large school groups staying at the hotel"

"Clean room, welcoming staff"

"Fabulous views from room with two walls of floor-to-ceiling windows--just like the photos. For me, my frustrations were restaurant was only open Friday and Saturday nights, bar was closed Sunday and Monday nights, and dryers didn't work."

"All good. Definitely go back next’s visit "

"Staff were all friendly. Quick to answer on questions and slight issue with air conditioning. Despite the huge amount of people going through the big hotel, I felt they were organized and efficient. "

"It was bad experience"

"Very clean and conveniently located hotel with friendly staff. Their breakfast buffet was a solid deal too, quite affordable for a good spread. The hotel is right across the street from Haeundae beach, and it was easily walkable to tons of local f&b and attractions. Great rate too. Recommend!"

"I liked the cleanliness and the friendly staff."

"We had a fantastic stay at Lotte Hotel Busan. The hotel was exceptionally clean and modern, and we were fortunate to have a spacious room on a high floor with a great city view. The room itself was very comfortable, well-designed, and impeccably maintained. We really appreciated the space and overall quality, and honestly wished we could have stayed longer. The staff were friendly, welcoming, and always helpful, which made our experience even more enjoyable. We didn’t have the chance to try the dining options, so can’t comment on that, but overall we thoroughly enjoyed our stay and would highly recommend this hotel."