Search Apartments in Butner

"Good hotel, clean"

"Y"

"I have used Expedia for years and this is my worst experience. I paid online for two rooms. When I tried to check in the hotel staff said I only had one room. When I contacted Expedia I was told that I did not click on the link to pay the taxes on the second room and would need to pay an additional $340 for the taxes and fees on the second room. When I protested the agent told me to calm down that he was going to reduce the amount to $300 as long as I purchased a $300 voucher. It took me over an hour to get the second room only after I had to click on a link approving the additional charge to my credit card. The voucher is from something called CLICK TO FLY. I intend to report this to the NC State Attorney General's Office. This is a SCAM and I will not be using EXPEDIA again! Regarding the hotel, the staff was very friendly and helpful. The hotel is in need of an upgrade. Our tub was painted and there were rust spots under the paint. The door to the second room was stuck and maintenance had to come with a sledge hammer to give us access to the room."

"Staff very helpful. Short staffed in the “restaurant”. Very noisy location next to highway."

"Nice, quiet hotel. Convenient location. Decent breakfast. Great for a night halt."

"Didn’t even stay at the hotel, booked for 1 night and it messed up. Refused to give a refund or anything. Wouldn’t stay here if my life depended on it. If someone offered me all the money in the world and told me all I had to do was stay here for 1 day, 1 night. I’d probably pass on it. That’s out of how much of a terrible experience this whole ordeal has given me"

"Housekeeping was great"

"The elevators were dirty and the air conditioner was not cold as it just blew air"

"clean room ,resort and close to everything"