4/10 Poor
Joleen B.
1 Nov, 2023
Disliked: Cleanliness
Debated with how to review this property
My sister and I reserved this property for 10 days in October 2023. After consideration, decided to give the property a 2 star review
Pros: 1. the town is lovely; good restaurants nearby;
2. property manager was responsive-we couldn't get the water heater or stove top to work;
3. the property is spacious;
4. we left 3 days early & requested a refund of 2 nights. In order to finish this chapter, agreed to the owners' offer of 1 night
Cons: 1. the biggest is property had mold and mildew, especially the enclosed basement, where the washer is located. The mold and mildew problem affected us to the point that we both developed several physical symptoms. Even tho it was inconvenient, we were getting sick to the point we decided to leave 3 days early. The symptoms abated the next day, after we checked into another location.
2. all of the soft furnishings in the property, including the comforters and pillows, smelled of mildew. When the property manager came over to fix the gas stove top, we gave her some of the sofa cushions. She smelled them, thanked us for pointing out the problem, and took them away for cleaning;
3. although there was no rain during our stay, being that close to the ocean means there is a lot of moisture in the air, which permeated the property;
4. the WiFi didn't reach the 2d floor, so no/spotty internet;
5. a large spider (about 1 1/2" diameter-can't upload a picture) landed on my back when dressing on last day. My sister killed 2 smaller spiders in bedroom.
Joleen B.
Stayed 10 nights in Oct 2023