"Hotel itself and grounds are beautiful, it is not elderly-friendly so be aware before you travel. The view from the rooms is beautiful. There are many steps and winding walkways to get anyway, you can take a golf buggy to get around to drop you off near the beach entrance. Unfortunately, we were not informed that the main pool would be closed for the entirety of our stay - this was hugely disappointing. There was also a lack of staff in the spa so you could not have certain treatments. The spa itself is lovely and walking around the grounds. The rooms do need an upgrade and be wary of the bugs in the bathrooms - there are tiny bugs in the bathroom everywhere. We had 2 rooms and they were in both. We also had a faulty shower which flooded our room, a technician came to visit but didn’t fix anything. Room service food and breakfast are terrible, the food quality is awful. Upalupa restaurant is great if you want to eat here.
Overall - 3/4 out of 5 stars."
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