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Eira do Serrado Hotel & SPA

4.0 star property
Hotel in Camara de Lobos with a full-service spa and bars

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Photo gallery for Eira do Serrado Hotel & SPA

Balcony
Suite | Minibar, in-room safe, desk, soundproofing
Front of property
Interior
Standard Double or Twin Room | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Room service
  • Bar
  • Spa
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Suite | Minibar, in-room safe, desk, soundproofing

Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Bidet
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Standard Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Bidet
Private bathroom
  • Valley view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Bidet
Private bathroom
  • Valley view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, soundproofing

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Bidet
Private bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Bidet
Private bathroom
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

About the neighborhood

Map
Curral Das Freiras, Camara de Lobos, 9000-421

What's nearby

  • Madeira Botanical Garden - 15 min drive - 12.1 km
  • Monte Palace Gardens - 15 min drive - 11.4 km
  • Funchal Farmers Market - 15 min drive - 11.8 km
  • CR7 Museum - 16 min drive - 11.8 km
  • Lido Bathing Complex - 17 min drive - 12.2 km

Getting around

  • Cristiano Ronaldo Airport (FNC) - 37 min drive

Restaurants

  • ‪Bar do Arieiro - ‬17 min drive
  • ‪Restaurante Santo António - ‬19 min drive
  • ‪Vale das Freiras - ‬7 min drive
  • ‪Bar Silva - ‬23 min drive
  • ‪Parada dos Eucaliptos - ‬6 min drive

About this property

Eira do Serrado Hotel & SPA

Upscale hotel in the mountains
At Eira do Serrado Hotel & SPA, you can look forward to a terrace, an arcade/game room, and dry cleaning/laundry services. Indulge in a body scrub, a body treatment, and a massage at the onsite spa. The on-site restaurant offers breakfast. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and car rentals on site.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Limo/town car service, babysitting (surcharge), and smoke-free premises
  • A banquet hall, concierge services, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Eira do Serrado Hotel & SPA include thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and bidets
  • LCD TVs with cable channels
  • Balconies, coffee/tea makers, and daily housekeeping

Languages

English, French, German, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Body scrubs
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • Banquet hall
  • Built in 2001
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 55 per person (one-way)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Estalagem Eira Serrado Camara de Lobos
Estalagem Eira Serrado Hotel Camara de Lobos
Eira Serrado Hotel Camara de Lobos
Curral das Freiras Eira do Serrado Hotel & SPA Hotel
Eira Serrado Hotel Curral das Freiras
Hotel Eira do Serrado Hotel & SPA Curral das Freiras
Eira do Serrado Hotel & SPA Curral das Freiras
Estalagem Eira do Serrado
Eira Serrado Curral das Freiras
Eira Serrado Hotel
Eira Serrado
Hotel Eira do Serrado Hotel & SPA
Eira do Serrado Hotel SPA
Eira do Serrado Hotel SPA
Eira Do Serrado & Camara Lobos
Eira do Serrado Hotel & SPA Hotel
Eira do Serrado Hotel & SPA Camara de Lobos
Eira do Serrado Hotel & SPA Hotel Camara de Lobos

Frequently asked questions

Does Eira do Serrado Hotel & SPA have a pool?

Yes, this property has an indoor pool.

Is Eira do Serrado Hotel & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eira do Serrado Hotel & SPA?

Self parking is free at this property.

What time is check-in at Eira do Serrado Hotel & SPA?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Eira do Serrado Hotel & SPA?

Check-out is at noon.

Does Eira do Serrado Hotel & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 55 per person applies.

Where is Eira do Serrado Hotel & SPA located?

Situated in the mountains, this spa hotel is within 9 mi (15 km) of Madeira Congress Center, CityBubbles, and Parque Canino do Jardim da Ajuda. Formosa Beach and Barreiros Stadium are also within 9 mi (15 km).

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Eira do Serrado Hotel & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 176 reviews
Rating 8 - Good. 58 out of 176 reviews
Rating 6 - Okay. 20 out of 176 reviews
Rating 4 - Poor. 1 out of 176 reviews
Rating 2 - Terrible. 3 out of 176 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, views, property, staff. All amazing- would stay again
Stayed 1 night in May 2025

8/10 Good

Sai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel but very remote
Stayed 3 nights in Feb 2025

10/10 Excellent

Tamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel ever. View from the room is stunning! Need to try it once in a lifetime!
Stayed 1 night in Oct 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, a little out of the way with nothing else in walking distance. The restaurant is average, decent breakfast is included. Higher rated places to eat just 20 minutes away.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Staff & service, amenities, property conditions & facilities
The location, views, restaurant, huge value for price.
Stayed 1 night in Apr 2023

8/10 Good

Jaap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Very service minded staff. Wonderful location good value for money
Stayed 14 nights in Dec 2023

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel with amazing view.
Stayed 3 nights in Sep 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the best hotel I've ever stayed in due to the exceptional surroundings!! Staff was friendly, breakfast and restaurant were good, and staff was very friendly and helpful.
Stayed 8 nights in Oct 2023

8/10 Good

Yulia

Liked: Cleanliness, staff & service, amenities
Only reception staff makes a difference here! Very friendly and helpful! Breakfast is quite bad, including the service. The area is of course fantastic but the hotel is quite outdated and requires renovation.
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Great location with amazing views. Spa was nice too. A little tired in places but everyone very friendly
Stayed 1 night in Mar 2024

8/10 Good

d

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were firm , breakfast average , but hotel otherwise very good
Stayed 4 nights in Aug 2023

10/10 Excellent

Manoline

Liked: Cleanliness, staff & service, amenities
Really easy to go to Pico do Arierio from the hotel, a must to do. The view from the room was beautiful and quiet.
Stayed 2 nights in Dec 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazong stay. Obviously the views were stunning, but on top of the view the included amenities for the price, you cant beat it. Breakfast was inlcuded and made on the spot. I stayed during off season, late November. I felt like I had thr place to myself. I love that every room includes a view. I just wish I had more time.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best regards for hotel’s staff
Stayed 1 night in Jan 2023

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place at more than 1.000 m above sea level. Perfect staff, room, SPA, breakfast. I would certainly turn back here.
Stayed 2 nights in Oct 2023

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
We had a wonderful stay up in the mountains at this hotel. The staff was friendly and the room was great with a great view of the mountains right from the balcony. We enjoyed breakfast in the morning with a gorgeous view of the mountains and valley and the pool and hot tub after day of exploring downtown Madeira and an afternoon of hiking in the mountains.
Stayed 5 nights in Jun 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing view.

We had a wonderful stay. Beautiful view. Free parking, very comfortable bed. Friendly staff and good facilities. Variety at breakfast, good value for money. The breakfast was not always very hot and would have appreciated more toiletries in the bathroom. Overall a very comfortable stay. Thank you.
Stayed 3 nights in May 2024

10/10 Excellent

Ramute

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stayed 1 night in Jan 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Jun 2024

8/10 Good

Nina

Liked: Staff & service

5 star view 3 star hotel

The location is 5 Stars……. Amazing view. The hotel os very much a 3 star option. Things are fine, but nothing more than that.
Stayed 5 nights in Mar 2023

10/10 Excellent

ISMAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service amazing

6/10 Okay

glyn

Liked: Cleanliness

It's all about location

Superb position in the mountainside at the top of the path to the valley below. Wheather is all important as when the cloud comes in, you see very little. The hotel is showing its age ( and lack of maintenance). We ate in the hotel in the evenings; there is no real option in the locality. The meals were of mixed quality but generally acceptable. This was in contrast to the breakfasts which were poor, hot items allowed to go cold on hardly warm " hotplates" and left there indefinitely. The machine juices and coffee were amongst the worst we have ever been served. The service in general was perfunctory, this must reflect on management. My recommendation: if you want to experience of the location, there are many day trippers, or stay for one night. If driving a hire car, you need to be a confident driver as the single road up and down is narrow and winding. These facts do not affect the local bus drivers, a concern when they appear in the opposite direction!
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the mountains

We have a lot of activities and arrived late like 1800. SPA closed early, very bad, shops near closed. Bad resturant, don´t eat tuna.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super mat
Stayed 1 night in Sep 2022

4/10 Poor

Pierre

Disliked: Property conditions & facilities, room comfort

Amazing view but that’s about it

The hotel is offering an amazing view . Really really spectacular! The jacuzzi is also extremely nice. And that’s about it or nearly . The hotel is old . Swimming pool is too cold. Most of the food , we didn’t like. The break first is extremely industrial. People are nice, don’t get me wrong but this hotel needs a complete new approach and needs to be refreshed and renovated .
Stayed 3 nights in Jan 2024