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Bristol Hotel, Boutique Collection

3.0 star property
Guests start their day with continental breakfast at this boutique hotel, then enjoy express check-out for a hassle-free departure near San Jose's key attractions

Choose dates to view prices

The Bristol Hotel, Boutique Collection sits conveniently near The Pruneyard Shopping Center and Good Samaritan Hospital in San Jose. Travelers appreciate the continental breakfast, complimentary WiFi, and practical amenities like luggage storage and helpful concierge services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per stay, plus a deposit of USD 100.00 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 35 lbs per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Bristol Hotel, Boutique Collection pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 35 lbs per pet. There's a deposit of USD 100.00 per stay and a fee of USD 100.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Bristol Hotel, Boutique Collection?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Bristol Hotel, Boutique Collection?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Bristol Hotel, Boutique Collection located?

Located in Cambrian, this boutique hotel is 1.4 mi (2.2 km) from Good Samaritan Hospital - San Jose and 2 mi (3.3 km) from The Pruneyard Shopping Center. Old Town Los Gatos and Santana Row Shopping Center are also within 6 mi (10 km). Winchester Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 723 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Claudia M

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, clean, breakfast are very good, and people on the desk are very friendly.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel with a delicious breakfast and easy parking
Stayed 1 night in Feb 2025
Verified

8/10 Good

Caroline

Liked: Amenities, property conditions & facilities
Quiet and safe neighborhood Friendly staff and spacious room
Stayed 1 night in Jul 2025
Verified

8/10 Good

Shelley Marilee

Liked: Cleanliness, amenities
We like the location; it’s very convenient for where we like to go.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Dico

Liked: Cleanliness, property conditions & facilities
Very nicely decorated and spacious room. Nice staff and in a great area.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, nice welcome n arrival -definitely recommend it
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Rosio

Liked: Cleanliness, property conditions & facilities, room comfort

Best place to stay

Always wonderful- easy accessibility and super friendly staff
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the quietness and quaint b&b
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Frances

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Unique boutique hotel with charm. Rooms are clean & spacious, breakfast was more than what I expected, free parking was nice to have. Will definitely stay here again! A++
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet, clean, accommodating staff, excellent breakfast, unique personality
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very clean and classy hotel.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very nice hotel, in great location. This will be my go to Hotel when staying in the Campbell / Los Gatos area.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
The area felt safe, our room was large, clean and comfortable and the staff was friendly. There were take-out eateries within walking distance and downtown Campbell with nicer restaurants was a quick 10-minute drive away. We enjoyed our stay and would definitely stay here again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Catherine

Very nice and courteous staff
Stayed 2 nights in May 2025
Verified

8/10 Good

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, nice large bathroom, good breakfast.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, affordable, clean and conveniently located. Staff is friendly and helpful. Towels new and good quality.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Bomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was in a convenient location for San jose. The property was comfortable and well taken care of. Definitely would stay here again especially for the rate.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and atmosphere. Also, good breakfast.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and engaging.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, very clean and very delicious Complimentary breakfast
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

TOM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice morning buffet breakfast and nice rooms. We have stayed here many times and will do so for any future trips to San Jose
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
We like the whole place very nice people and the rooms are very nice
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and breakfast is very good!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Boutique Hotel

We have used this hotel many times when we travel to the San Jose area. It’s convenient to freeways, but in a quiet neighborhood, close to amenities and always clean and comfortable.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a stay - the staff is helpful and responds when there is a problem.
Stayed 2 nights in Jan 2025