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"Great stay"

"Awesome service from Initial call to checking out. Shuttle service for the airport and downtown is a plus. Full breakfast in the mornings is a must to include with your room stay. The breakfast is well worth the small extra cost. No need to pay extra costs to stay downtown when you can easily use the shuttle or take a Lyft. We will be back! "

"Listen these folks here are doing it right!! I used to be a Hyatt only man but now I’m going to keep giving these folks my business!! They seem to honestly want to do the service in customer service! Nowadays other hotels keep finding ways to beat you out of money and service! It was great to see that the staff was happy and polite and eager to provide service to you!! Breakfast was good and delicious and I really appreciated that they actually service your room and not just give a set of sheets and tell you to change your own sheets… The one thing and I’m pretty sure they are or will be working on it, is we needed a little more modern microwave! I have changed the rest of my reservations from Hyatt to Best Western and will see if this is the real deal or just a fluke! Right now, excellent staff, food and smiles! I think they really care!!!"

"Customer service was great and the room was comfortable"

"Loved our stay here! The hotel was very clean and comfortable and spacious! It was right in the Riverwalk area with amazing walkable areas right near the Reedy Creek waterfall, which is amazing! "

"Hidden gem, great value, definitely will return if I’m in the area."

"Unique Property, extreme clean with beautiful surroundings. Excellent customer service"

"My stay was amazing ! "

"We very much enjoyed out stay! It was clean, updated and staff was professional!"