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Pousada Serena

2.5 star property
Pousada in Campos do Jordão with free breakfast and a 24-hour front desk

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Photo gallery for Pousada Serena

Front of property
Free daily continental breakfast
View from property
Billiards
Twin Room | 1 bedroom, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, free WiFi, bed sheets

Quadruple Room

Highlights

Heating
TV
Separate bedroom
Private bathroom
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Double Room | 1 bedroom, free WiFi, bed sheets

Double Room

Highlights

Heating
TV
Separate bedroom
Private bathroom
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, free WiFi, bed sheets

Triple Room

Highlights

Heating
TV
Separate bedroom
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Twin Room

1 bedroom, free WiFi, bed sheets

Twin Room

Highlights

Heating
TV
Separate bedroom
Private bathroom
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Avenida Frei Orestes Girard, 2169, Campos do Jordão, SP, 12460000

What's nearby

  • Centro Universitário Senac - Campos do Jordão - 2 min drive - 2.1 km
  • Ducha de Prata - 3 min drive - 2.2 km
  • Capivari Park - 4 min drive - 3.2 km
  • Baden Baden Brewery - 4 min drive - 4.3 km
  • Elephant Hill Viewpoint - 5 min drive - 3.9 km

Getting around

  • Emílio Ribas (Abernéssia) Station - 11 min walk
  • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf) - 87 min drive

Restaurants

  • ‪DonaBella Casa de Delícias - ‬2 min walk
  • ‪La Bella Itália di Nonna Mimi - ‬4 min walk
  • ‪Milili Doces - ‬8 min walk
  • ‪Churrascaria Querenca da Serra - ‬5 min walk
  • ‪Lanchonete Bar Bom Petisco - ‬7 min walk

About this property

Pousada Serena

Pousada located in Jardim Andira
Pousada Serena provides amenities like free continental breakfast and a fireplace in the lobby. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Smoke-free premises, a billiards/pool table, and a 24-hour front desk
  • A TV in the lobby
Room features
All guestrooms at Pousada Serena boast comforts such as free WiFi and room service.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • Heating and daily housekeeping

Languages

Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 2004
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Heating

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Pousada Serena Campos do Jordão
Serena Campos do Jordão
Pousada Serena Campos do Jordao
Serena Campos do Jordao
Serena Brazil Campos Do Jordao
Pousada Serena Pousada (Brazil)
Pousada Serena Campos do Jordão
Pousada Serena Pousada (Brazil) Campos do Jordão

Frequently asked questions

Is Pousada Serena pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pousada Serena?

Self parking is free at this property.

What time is check-in at Pousada Serena?

Check-in start time: noon; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Pousada Serena?

Check-out is at noon.

Where is Pousada Serena located?

Located in Jardim Andira, this pousada is within a 15-minute walk of Araucaria Chocolate Factory and Casa da Xilogravura. Saint John Monastery and Xylography Museum are also within 1 mi (2 km). Emílio Ribas (Abernéssia) Station is 11 minutes by foot and Campos do Jordao Emilio Ribas Station is 29 minutes.

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Pousada Serena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 120 reviews
Rating 8 - Good. 50 out of 120 reviews
Rating 6 - Okay. 9 out of 120 reviews
Rating 4 - Poor. 5 out of 120 reviews
Rating 2 - Terrible. 3 out of 120 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Stayed 2 nights in Jul 2024

10/10

Stayed 1 night in May 2024

8/10

Stayed 2 nights in Jan 2024

2/10

Stayed 1 night in Dec 2023

8/10

Muito boa a experiência
Stayed 1 night in Dec 2023

10/10

Stayed 2 nights in Nov 2023

10/10

Pousada bem localizada, ótimo estacionamento e recepção. Quarto amplo, arejado, limpo e confortável. Bom café da manhã. Ótimo custo benefício. Gostei da pousada.
Stayed 2 nights in Nov 2023

10/10

Muito boa.
Stayed 1 night in Nov 2023

2/10

Condições péssimas, me colocaram em um quarto sem ventilação, sem ventilador e sem ar condicionado,somente 1 janela virada para um rio. Quarto com muitos mosquitos e nele peguei dengue e estou sofrendo até agora, não aproveitei a viagem.
Stayed 1 night in Oct 2023

8/10

Pousada boa, bem localizada, com quartos que atendem bem. Quarto pequeno, mas com tudo necessário para uma boa hospedagem, cama confortável e chuveiro quente com boa quantidade de água. Café da manhã muito bom!! Boa variedade, e tudo muito saboroso!
Stayed 2 nights in Aug 2023

10/10

Excelente café da manhã. E relação custo benefício tbm. Muito bem localizado
Stayed 1 night in Aug 2023

8/10

Gostei muito do atendimento de todos. A Pousada é simples mas ao msm tempo aconchegante. Café da manhã com boa variedade. Tudo quentinho e gostoso. Limpeza ok, só os tapetes do quarto não achei mto limpo. No geral gostei da estadia.
Stayed 2 nights in Jul 2023

8/10

Local aconchegante, recepção maravilhosa, acomodação otima e um delicioso café da manhã. Facil acesso. Voltarei.
Stayed 1 night in Jul 2023

6/10

Atendimento péssimo! Fui recebida por um rapaz de ascendência japonesa que falou comigo de forma ríspida e monossilábica. Foi muito desagradável, ele não me falava sobre o hotel, ele apenas dava ordens. O café da manhã era por agendamento e a pousada não estava cheia. Cheguei no sábado às 17horas e esse rapaz me disse que deveríamos deixar a pousada no domingo no máximo às 12horas pois a pousada iria fechar! Isso mesmo, "fechar"! Em um tom mandatório e ríspido! Como estava em uma viagem de casal não quis estragar meu final de semana, mas nunca mais voltarei. As pessoas da arrumação e do café foram ótimas, mas o atendente é de desanimar. Foi a primeira e última vez!
Stayed 1 night in Jun 2023

10/10

Stayed 1 night in May 2023

8/10

Gostei
Stayed 1 night in May 2023

10/10

Ótima localização, fomos super bem recebidos. O quarto é ótimo, a estrutura muito boa. Cama limpa, quarto limpo, banheiro limpo. O chuveiro funcionou e aqueceu normalmente mesmo com o frio de -5 que fazia. O café da manhã é ótimo.
Stayed 1 night in May 2023

10/10

Stayed 2 nights in Apr 2023

8/10

Stayed 2 nights in Apr 2023

10/10

Otima pousada, pessoal muito educado...

6/10

Razoável
Stayed 2 nights in Apr 2023

10/10

Stayed 1 night in Apr 2023

10/10

Foi excepicional desde a entrada até a nossa saída, recepção, café da manhã, limpeza do quarto, cordialidade dos donos.
Stayed 3 nights in Feb 2023

4/10

Rede de internet não funcionava no quarto. Pousada indicada para uma passagem rápida pela cidade quando não há tantas opções de estadias disponível pela cidade. O atendimento pelos funcionários são bons, porem pelo dono deve melhora mais a recepção com seus clientes.
Stayed 1 night in Dec 2022

2/10

Stayed 2 nights in Jan 2023