Cancun Plaza Condo Hotel

3.0 star property
Beachfront hotel with relaxing spa services

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Cancun Plaza Condo Hotel

Family Studio Suite, Multiple Beds, Non Smoking, Sea View | Beach/ocean view
Outdoor pool, open 7:30 AM to 9:30 PM, pool umbrellas, sun loungers
Front of property
Standard Room | Premium bedding, down comforters, iron/ironing board, free WiFi
Junior Studio Suite, Multiple Beds, Non Smoking, Ocean View | Terrace/patio

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
The price is AED 211
Price available on 01/11/2024

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Studio, 2 Double Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Ceiling fan
Premium bedding
Down duvet
Rainfall showerhead
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Studio Suite, Multiple Beds, Non Smoking, Ocean View

Highlights

Separate dining area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Ceiling fan
Premium bedding
Down duvet
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Family Studio Suite, Multiple Beds, Non Smoking, Sea View

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Ceiling fan
  • Sea view
  • Sleeps 6
  • 3 Double Beds

Romantic Studio

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Ceiling fan
Down duvet
Free extra futon mattress
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Futon

Similar properties

About the neighborhood

Map
Lt65 Blvd. Kukulcan Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 17 min walk
  • Iberostar Cancun Golf Course - 18 min walk
  • Delfines Beach - 2 min drive
  • Aquaworld - 5 min drive
  • Ventura Park Cancun - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬5 min walk
  • ‪Km 19.5 - ‬11 min walk
  • ‪Bogavante Restaurant - ‬3 min walk

About this property

Cancun Plaza Condo Hotel

Hotel near Iberostar Cancun Golf Course
El Rey Ruins is located near Cancun Plaza Condo Hotel, which provides a poolside bar, a grocery/convenience store, and a free daily manager's reception. Treat yourself to a massage or other spa services. The on-site local and international cuisine restaurant, Plaza, offers breakfast, lunch, and dinner. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • An elevator, tour/ticket assistance, and concierge services
  • Smoke-free premises, luggage storage, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Cancun Plaza Condo Hotel include perks such as premium bedding and air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • 32-inch flat-screen TVs with cable channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Restaurants on site

  • Plaza

Spa

  • Massages

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 11:00 PM and 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000.0 per accommodation, per stay
  • A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: 50-percent of room rate for check-in between 11:00 PM and 2:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Gas fee: MXN 100 per night
  • Towels fee: MXN 50 per person, per night (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property is professionally cleaned

We should mention

Pool access available from 7:30 AM to 9:30 PM
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Plaza Condo-Hotel Aparthotel
Aparthotel Cancun Plaza Condo-Hotel Cancun
Cancun Cancun Plaza Condo-Hotel Aparthotel
Aparthotel Cancun Plaza Condo-Hotel
Cancun Plaza Condo-Hotel Cancun
Condo-Hotel Aparthotel
Condo-Hotel
Cancun Plaza Condo Aparthotel
Cancun Plaza Condo Hotel Hotel
Cancun Plaza Condo Hotel Cancun
Cancun Plaza Condo Hotel Hotel Cancun

Frequently asked questions

Does Cancun Plaza Condo Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:30 AM–9:30 PM.

Is Cancun Plaza Condo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cancun Plaza Condo Hotel?

Self parking is free at this property.

What time is check-in at Cancun Plaza Condo Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Late check-in is available from 11:00 PM– 2:00 AM for a fee of 50%.

What time is check-out at Cancun Plaza Condo Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Cancun Plaza Condo Hotel located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Delfines Beach, and El Rey Ruins. Iberostar Cancun Golf Course is 0.9 mi (1.5 km) away.

Cancun Plaza Condo Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 109 out of 338 reviews" "
Rating 8 - Good. 75 out of 338 reviews" "
Rating 6 - Okay. 47 out of 338 reviews" "
Rating 4 - Poor. 48 out of 338 reviews" "
Rating 2 - Terrible. 59 out of 338 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Briana

Stayed 2 nights in Oct 2024

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a reañly good sport to get on cancun The staff service was totally the best! I will come back to that hotel again
Stayed 5 nights in Oct 2024

10/10 Excellent

Scottie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit older than many of the properties in the hotel zone, but rooms have been renovated as best as possible without totally gutting them. Pool, restaurant, and beach all were awesome. Could see the sunrise from my balcony, although, I walked down to the beach for a quick swim
Stayed 1 night in Sep 2024

10/10 Excellent

Yesica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Sep 2024

4/10 Poor

ROBERTO

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old building with a few maintenance, the building has multiple owners so no lobby, no closet, AC no working properly (no less than 24 C) and it make a pond just at the entrance, vanity faucet no working properly, 1 cockroach, nice pool 5/5, nice view from the balcony.
Stayed 5 nights in Sep 2024

6/10 Okay

Diogenes Flores, new york city

Stayed 2 nights in Apr 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time!
Stayed 1 night in Jul 2024

8/10 Good

UMESH

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

MICHELE, Norfolk

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Jul 2024

10/10 Excellent

Christie Mae

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
The staff was very accommodating and letting us check in early. The communication was excellent. However, I think they need to upgrade/renovate their reception area and add a microwave to the kitchen in the room. The room was spacious, The bed was comfortable. The room could use a little upgrade. Overall, I will book again in the future.
Stayed 1 night in Jul 2024

8/10 Good

Sonia

Liked: Staff & service
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away. Choose somewhere else
Check in was alright. Couldn’t find the correct check in lobby because there were multiple’owners’ who list their condos. The elevators are small. The door to room was dark and hard to see key pad to enter code. The layout of room was bad. There were cracks in ceiling and walls. The beds were hard rocks and pillows just as bad. Very flimsy sheets that didn’t look clean. Only 2 bath towels, shower was cold barely hot water at all. Had a water leak under the kitchen area which was bad and didn’t have towels to clean it up. Went to the front desk at 9pm and it was closed even though online it said it was open until 1030pm, because I complained in the follow up email had maintenance drop by around 1130pm which was very good because I had to be up for an excursion by 4am. Which would have been better if front desk was open when I went. Anyway. No WIFI because you are too far away from the extenders. A/c barely cooled room and leaked on the 2nd day all the way until we checked out. I wouldn’t suggest this place at all
Stayed 5 nights in Jun 2024

10/10 Excellent

Martha

Stayed 1 night in Jun 2024

2/10 Terrible

Luis Angel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio, llegue y habían cancelado mi reservacion sin previo aviso diciendo que no había pasado la tarjeta aun cuando en mi estado de cuenta si aparecía el cargo, se comprometieron a regresarme el dinero pero nunca lo hicieron a pesar de que los contacte muchas veces al respecto.

4/10 Poor

Rafael, Sunnyvale

Stayed 1 night in Apr 2024

2/10 Terrible

Jacob

Stayed 1 night in Apr 2024

2/10 Terrible

Nicola

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lord have Mercy where do I start? 1st room I had, sheets was dirty and the wall, kitchenette look like it was falling off the hinge, then there was a huge wall dividing the room between me and my son so it felt like we were isolated from each other on vacation. I couldn’t do it, I requested another room which they try to increase the rate, but I wasn’t having it, The second room bed had a sinkhole, the sheets felt dirty, no hot water, and when they finally claim to fix it it was like warm and remained that way until we left, the room smelt fowl as if they had a septic issue. On request they did provide a microwave but this was a horrible experience for a room that cost 400 us for 4 nights. Let’s not forget the roach in the bathroom. After speaking to multiple renters one African guy had water filling up his rm from a leaking refrigerator, others who did AirBnb seemed satisfied. It appears it’s different owners but the rental I got through cheap tickets maybe is used for prostitution not for decent families who wants to have a happy vacation, I would have left from day one if only it was refundable!! NEVER AGAIN!! It was my second time in Cancun and this *hortel* made it uncomfortable even my son complained about back pain from the cheap mattress and he’s only 14!! SAME ON YOU TO TAKE PEOPLE MONEY AND GIVE THEM THIS..
Stayed 4 nights in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They need to put some of the money in maintenance
Old and stained towels, the bathroom in the worst/ poorest condition you can imagine ( see picture below),dirty room, no towels for pool/beach, mattresses so old that you slept in a hole, air conditioning did not cool, the food and the hotel were super expensive , as it is a resort and apartments. I will never ever go back to that place again…
Here is a
Stayed 2 nights in Apr 2024

4/10 Poor

Kumiko

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
One of the stuff, his name was Victor, he was wonderful and helpful. I really thank him for giving us informations that he provided. The hotel room was really different from what I saw on pictures. I was really disappointed about it. There was no hairdryer, Refrigerator wasn’t working, Hot water wasn’t hot enough.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mayela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were excellent, the only thing that did not work was the coffee maker.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gisela

Stayed 1 night in Mar 2024

8/10 Good

Jorge

Traveled with family
Nice and quiet clean pool.
Stayed 4 nights in Mar 2024

10/10 Excellent

Brenda, Chicago

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff Rooms are nice with a great vire
Stayed 3 nights in Mar 2024

8/10 Good

Tyler

Traveled with family
Liked: Cleanliness, staff & service, amenities
This was my second time staying at the Cancun Plaza. Everything was great for the most part. Only complaint was not having hot water for our 11 day trip. We spoke with the office staff multiple times about it and it never was resolved. Other than that it's a great place to stay and get away from the crowds of the hotel zone!
Stayed 11 nights in Mar 2024