Located in Downtown Cancun, a neighborhood in Cancun, Casa Cielo Cancun is in a shopping district. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza Las Americas and Puerto Cancun Marina Town Center. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are not to be missed. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like ecotours nearby. Visit our Cancun travel guide
Take advantage of a terrace, a garden, and laundry facilities at Casa Cielo Cancun. Guests can connect to free in-room WiFi.
Other perks include:
An outdoor pool
A roundtrip airport shuttle (surcharge), coworking spaces, and luggage storage
Tour/ticket assistance and smoke-free premises
Room features
All guestrooms are individually furnished, and have comforts such as private pools and air conditioning, in addition to thoughtful touches like free WiFi and dining tables.
Extra conveniences in all rooms include:
Bathrooms with rainfall showers and tubs or showers
45-inch flat-screen TVs with digital channels
Wardrobes/closets, separate dining areas, and communal kitchens
Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times and on request
Beach shuttle (surcharge)
Things to do
Outdoor pool
Family friendly
Dining table
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Private pool
Separate in-room dining area
Conveniences
Laundry facilities
Luggage storage
Shared microwave
Shared refrigerator
Virtual front desk
Guest services
Housekeeping (weekly)
Tour and ticket assistance
Business services
Coworking space
Outdoors
Garden
Terrace
Accessibility
No elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
45-inch flat-screen TV with digital channels
Private pool
Food and drink
Blender
Cookware, dishware, and utensils
Dining table
Freezer
Griddle
Microwave
Refrigerator
Separate dining area
Shared kitchen access
Toaster
Toaster oven
More
Air conditioning
Dryer
Individual decor
Individual furnishings
Window screens
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out fee: USD 15
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 32 per room (one-way)
Airport shuttle fee per child: USD 32 (one-way)
Late check-out fee: USD 15
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 002-025-000538/2026
We should mention
This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
No pets and no service animals are allowed at this property
Frequently asked questions
Does Casa Cielo Cancun have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM–11:00 PM.
Is Casa Cielo Cancun pet-friendly?
No, pets are not allowed at this property.
How much is parking?
There is free parking nearby.
What time is check-in at Casa Cielo Cancun?
Check-in start time: 3 PM; Check-in end time: anytime.
What time is check-out at Casa Cielo Cancun?
Check-out is at noon. Late check-out is available for USD 15.
Does Casa Cielo Cancun provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 6:00 AM–11:30 PM on request. A fee of USD 32 per room applies.
Where is Casa Cielo Cancun located?
Located in Downtown Cancun, this guesthouse is within a 15-minute walk of Plaza Las Americas, Ceviche Square, and Azuna Professional Medical Center. Amerimed Hospital and Royal Yak Casino and Sports Book are also within 1 mi (2 km).
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