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Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun

3.5 star property
Hotel with an outdoor pool, steps from Tortuga Beach

Choose dates to view prices

Photo gallery for Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exclusive Studio, Ocean View, Annex Building | Living area | TV, Netflix, streaming services
Exterior
Staircase
Lobby sitting area
Casa Tortugas Boutique Hotel, near two beautiful beaches, offers a quiet escape. Families can relax on the sunny terrace or cool off in the pool with WiFi throughout. The staff goes above and beyond to create memorable stays for guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Kitchen
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Suite, 2 Double Beds, Kitchen

Economy Suite, 2 Double Beds, Kitchen | Living area | TV, Netflix, streaming services

Economy Suite, 2 Double Beds, Kitchen

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchen
Mini-fridge
TV
Separate bedroom
Ceiling fan
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite, 1 King Bed

Master Suite, 1 King Bed | Living area | TV, Netflix, streaming services

Master Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Ceiling fan
  • 55 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Lagoon View

Junior Suite, 1 King Bed, Lagoon View | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Lagoon View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Ceiling fan
  • 60 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 2 Double Beds, Lagoon View

Luxury Suite, 2 Double Beds, Lagoon View | 1 bedroom, in-room safe, desk, laptop workspace

Luxury Suite, 2 Double Beds, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
Separate bedroom
Ceiling fan
  • 55 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Studio Suite, 1 King Bed, Kitchen

Comfort Studio Suite, 1 King Bed, Kitchen | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Studio Suite, 1 King Bed, Kitchen

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Mini-fridge
TV
Ceiling fan
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms, Lagoon View

Superior Suite, 2 Bedrooms, Lagoon View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, 2 Bedrooms, Lagoon View

8.4 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
2 bedrooms
Ceiling fan
  • 70 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Exclusive Studio, Ocean View, Annex Building

Exclusive Studio, Ocean View, Annex Building | 1 bedroom, in-room safe, desk, laptop workspace

Exclusive Studio, Ocean View, Annex Building

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
Ceiling fan
Separate bedroom
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
4 Cenzontle Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Tortuga Beach - 2 min walk - 0.2 km
  • Langosta Beach - 19 min walk - 1.6 km
  • Cancun Convention Center - 12 min drive - 3.5 km
  • Gaviota Azul Beach - 13 min drive - 3.8 km
  • La Isla Shopping Mall - 28 min drive - 7.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Breakfast - ‬9 min walk
  • ‪Las Olas - ‬6 min walk
  • ‪Swim-up Bar - ‬11 min walk
  • ‪Venecia - ‬7 min walk
  • ‪Sport Bar - ‬7 min walk

About this property

Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun

Hotel near Langosta Beach
Close to Tortuga Beach, Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun provides amenities like a terrace and a garden. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Multilingual staff, tour/ticket assistance, and a front-desk safe
  • Coffee/tea in the lobby, concierge services, and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun include comforts such as furnished balconies and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, kitchenettes, and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's books
  • Children's pool
  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Streaming services
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: USD 29 for check-in between 10:00 PM and 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-in fee: USD 29 for check-in between 10:00 PM and 6:00 AM
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 02284881

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Casa Tortugas Suites Cancun
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites Hotel
Casa Tortugas Boutique Suites Cancun
Casa Tortugas Boutique Suites Hotel Cancun
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Hotel
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Cancun

Frequently asked questions

Does Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–10:00 PM.

Is Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

Limited spots are available.

What time is check-in at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available from 10:00 PM– 6:00 AM for a fee of USD 29.

What time is check-out at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

Check-out is at 11:00 AM.

Where is Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun located?

Located in Zona Hotelera, this hotel is within 1 mi (2 km) of Tortuga Beach, Langosta Beach, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cancun Convention Center and Gaviota Azul Beach are also within 3 mi (5 km).

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Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 213 out of 253 reviews
Rating 8 - Good. 23 out of 253 reviews
Rating 6 - Okay. 9 out of 253 reviews
Rating 4 - Poor. 4 out of 253 reviews
Rating 2 - Terrible. 4 out of 253 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities
Pool was refreshing after a long day of shopping and excursions. Room was perfect for our needs and staff was very attentive and helpful
Stayed 8 nights in Aug 2025

10/10 Excellent

Valeriya

Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great host!
Stayed 5 nights in Jul 2025

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Amenities
The pool was fantastic. So calm and relaxing. The rooms were spacious and bed very comfortable. Casa Tortugas is a great location to explore Cancun area including a boat to Isla Mujeres is directly across the road from the apartment. We used the recommended airport transfer and that was great also.
Stayed 5 nights in Aug 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pool

The place was fantastic everywhere you look. The design the architecture the artwork are all very tasteful. Such a pleasant atmosphere. Spotlessly clean and everything was just so correct. The pool is amazing. The water felt like rainwater enough to swim laps and so pleasant at night Right on the water with a breeze.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not to hot, not to cold, it was just right!

I spent 4 wonderful nights at this near perfect property
Stayed 4 nights in Mar 2025

10/10 Excellent

Maureen

Liked: Staff & service, property conditions & facilities
This place is really a hidden gem in Cancun. I have been here 5x and my stay here so far is the best. I highly recommend this place.
Stayed 4 nights in Mar 2025

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy, quiet, elegant. A perfect place to feel you are not in Cancun for crazy spring break parties. Beautifully decorated and the architecture is amazing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zen living in Cancun

Truly elegant...zen paradise such incredibly managed by a most humble and classy artistic family.i felt like a king in this very private paradise
Rooftop cafe
Pool on the lagoon side
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely place with great breakfast and drinks on a gorgeous rooftop. Staff is friendly, pool is nice and you’re out of the gross touristy part of the hotel zone. Would totally go back!
Stayed 2 nights in Feb 2025

6/10 Okay

Amanda

Disliked: Staff & service
Let’s start with price there are way better places to stay for $150 a night then added on 30 dollars if paying with card even tho booked threw Expedia had to wait in the heat for 30 min for our room after waiting got to the room just to realize it was 90 degrees inside the room with only ac in the bedroom they forgot to take my payment when checking in so deactivated my room key for something they didn’t do on there end would not stay here again and don’t recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place even after staying so many places in Cancun over the years. It was quaint and charming. It felt luxurious without all the crowds and not having to pay for things and services you don’t need
Stayed 3 nights in Feb 2025

10/10 Excellent

Ivonne Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in May 2025

10/10 Excellent

Farhana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a great location, our room had a balcony with view of the lagoon, stunning every morning. The team is very responsive via WhatsApp Was overall very quiet got some alone time at the pool at night on weekdays The rooms are very big! Place is very affordable compared to resorts You’re also across the street from Tortugas beach and right next to an Oxxo grocery store. I will say not a lot of restaurants that you can walk to. We Ubered to nearby restaurants
Stayed 8 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a true quiet oasis in the bustling Cancun area known more for its giant hotels and busy main avenue. The owners of this small boutique property are friendly and take time to speak with the guests. It is obvious that they take great pride in providing a wonderful stay. In addition, the staff are are friendly and efficient. The room was bright and comfortable, overlooking the lagoon. The bed was just right. We have been spoiled and wouldn't stay anywhere else in Cancun.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Awesome view! Staff had great communication! 🙌
Stayed 5 nights in Jun 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Smaller boutique hotel with extremely clean rooms, great sunset view, excellent location, and awesome pool. Stayed for six nights and would definitely return.
Stayed 6 nights in May 2024

10/10 Excellent

Emmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden treasure

Love this place! It’s not on the beach but a has a beautiful pool and view of the lagoon. You can take the bus to a nearby beach or to isla mujeres — bus stop and ferry just across the street. There are a few restaurants within a 10 minute walk. I appreciated being away from the hustle and bustle of the hotel zone… this place is very sweet, serene, and family owned. I traveled solo as a woman and felt very safe. I hope to be back in the future!
Stayed 4 nights in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, convenient.
Stayed 3 nights in Mar 2023

8/10 Good

Mercelo

Liked: Cleanliness, staff & service, property conditions & facilities

Family friendly

Quite, relixing place
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Supernice hotel

We had a Perfect 3 night stay at this supernice familyowned hotel. They help you with everything you need at all time. Nice apartments and also close to Tortuga beach ( just across the street). Nice Big apartments and We had one with sunset and lagoonview.
Stayed 3 nights in Jan 2022

10/10 Excellent

Noeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and accommodating. I was having problems with my payment going through and they were very attentive in fixing the problem and made sure I did not have any doubts. The property is in a quiet area on the lagoon, and the rooms are very spacious. The rooftop and pool have the best views for sunsets. I will say this property is not walking distance from the hotel zone but it is very easy to get on a bus from this location and get to the hotel zone in less than 5 minutes. The owner and her family were all very welcoming and made this experience very personalized as opposed to big chain hotels.
Stayed 5 nights in Dec 2024

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning 10/10

It was wonderful stay overall, the most beautiful place in Cancun. They have a stunning garden with the best sunset views - the rooftop bar also had great cocktails. Location-wise perfect, only 20 mins walk to the beach zone and this hotel is much better deal than any of all-inclusive resorts 100%. Had one bedroom suite, it was super clean and just perfect - nothing to complain.
Stayed 3 nights in Mar 2023