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Aparthotel

Casa Turquesa - Near Luxury Avenue Shopping Mall

4.0 star property
On beach with outdoor pool, near La Isla Shopping Mall

Choose dates to view prices

Just steps from La Isla Shopping Mall, Casa Turquesa welcomes travelers to a lively getaway centered around its outdoor pool with convenient swim-up bar. Guests can enjoy international dishes at El Mirador restaurant while taking in poolside views after a day in the sun.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Barbecue grill
The current price is AED 355
AED 450 total
includes taxes & fees
14 Nov - 15 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite Ocean View

Suite Ocean View | View from room

Suite Ocean View

8.2 out of 10
Very good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Loft King Suite Ocean View

In-room safe, individually decorated, individually furnished

Loft King Suite Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite

Royal Suite | In-room safe, individually decorated, individually furnished

Royal Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Garden View

In-room safe, individually decorated, individually furnished

Suite, Garden View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
HDTV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft with Ocean View

In-room safe, individually decorated, individually furnished

Loft with Ocean View

  • Sleeps 2

View all photos for Suite with Ocean View

Private kitchen

Suite with Ocean View

  • Sleeps 5

View all photos for Suite with Ocean View

In-room safe, individually decorated, individually furnished

Suite with Ocean View

  • Sleeps 6

View all photos for Suite with Ocean View

In-room safe, individually decorated, individually furnished

Suite with Ocean View

  • Sleeps 6

View all photos for Suite with Garden View

In-room safe, individually decorated, individually furnished

Suite with Garden View

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2

View all photos for Presidential Suite

Presidential Suite | Living area | 42-inch flat-screen TV with satellite channels, TV

Presidential Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

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About the neighborhood

Map
Cancun, QROO

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.0 km
  • Marlin Beach - 5 min walk - 0.5 km
  • Cancun Interactive Aquarium - 13 min walk - 1.1 km
  • La Isla Shopping Mall - 14 min walk - 1.3 km
  • Aquaworld - 5 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬8 min walk
  • ‪El Fish Fritanga - ‬9 min walk
  • ‪Hacienda Sisal - ‬5 min walk
  • ‪Club Bistro - ‬6 min walk
  • ‪Don Julio Restaurant - ‬9 min walk

About this property

Casa Turquesa - Near Luxury Avenue Shopping Mall

On beach with outdoor pool, near La Isla Shopping Mall
An outdoor pool, a restaurant, and a bar/lounge are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, concierge services, and dry cleaning. Each apartment offers free WiFi, room service, and a flat-screen TV with satellite channels. Additional amenities include a rainfall shower, a hair dryer, and a safe.
Casa Turquesa - Near Luxury Avenue Shopping Mall offers 30 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads. This Cancun aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

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Property amenities

Beach

  • On a white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car recommended
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Restaurants on site

  • El Mirador
  • Pool Bar

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 150 to 380 for adults and MXN 80 to 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Library
  • Piano

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the ocean
  • On the waterfront

Things to do

  • Golfing nearby
  • Outdoor pool (guest access) nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 4 floors
  • Beaux Arts architecture
  • Built in 1991
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 380 for adults, and MXN 80 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Casa Turquesa
Casa Turquesa Cancun
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa

Frequently asked questions

Does Casa Turquesa - Near Luxury Avenue Shopping Mall have a pool?

Yes, this property has an outdoor pool.

Is Casa Turquesa - Near Luxury Avenue Shopping Mall pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Casa Turquesa - Near Luxury Avenue Shopping Mall?

Check-in begins at 3:00 PM.

What time is check-out at Casa Turquesa - Near Luxury Avenue Shopping Mall?

Check-out is at noon.

Where is Casa Turquesa - Near Luxury Avenue Shopping Mall located?

Located in Zona Hotelera, this beachfront aparthotel is in the entertainment district and within a 10-minute walk of Kukulcan Plaza Shopping Mall and Hotel Zone Beaches. La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 1 mi (2 km).

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Casa Turquesa - Near Luxury Avenue Shopping Mall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 459 out of 1112 reviews
Rating 8 - Good. 268 out of 1112 reviews
Rating 6 - Okay. 149 out of 1112 reviews
Rating 4 - Poor. 111 out of 1112 reviews
Rating 2 - Terrible. 125 out of 1112 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Belochi

Liked: Cleanliness, communication
Calm stay
Stayed 7 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness
110% recommended! I’m a repeat customer and absolutely love this hotel.
Stayed 5 nights in Jul 2025

8/10 Good

Andrea

Liked: Cleanliness, amenities, communication
The staff was very friendly and helpful!
Stayed 10 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, amenities, communication
This hotel and its day was beautiful, it is now a little aged and because of the time of year there weren’t very many other guests. That was absolutely perfect for my stay. Staff was very friendly. Hotel was clean, however shows its age, I would stay here again.
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, amenities, communication
Amazing hotel filled floor to ceiling with artwork and sculptures. Friendly, helpful staff, good food. It needs work but for the price it's great.
Stayed 4 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
i have stayed at this property numerous times on my Cancun trips . Lovely accomodating staff.
Stayed 9 nights in Jan 2025

6/10 Okay

Juan

Liked: Cleanliness, communication
Disliked: Amenities
Clean place but outdated. Dining was not articulated well. Would stay there again, but not with a date.
Stayed 6 nights in May 2025

10/10 Excellent

Adolfo

Liked: Amenities, property conditions & facilities, communication
Everything was nice and easy
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, communication

Needs a little bit of upkeep - huge potential.

The property is nice, it needs maintenance and there were very few people on the property. The location of the property is very good as well. Our experience was ok, we were on a relaxing vacation. Will probably not visit again depending on what our goal is.
Stayed 6 nights in May 2025

4/10 Poor

Chayakan

Liked: Room comfort
Disliked: Communication

Great location

Hotel looks nice but the bath tub are very old hard to use it .the location is great , close to everything
Stayed 1 night in Aug 2024

10/10 Excellent

Claudio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Such a great small private hotel! Thank you Edwardo and Manuel for making my stay great! Perfect location, good priced restaurant, quiet, friendly staff and an overall awesome hotel! Will be back again! A
Stayed 3 nights in Jan 2025

8/10 Good

Patty

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so friendly, and accommodating. I loved my stay here. I can't wait to return.
Stayed 6 nights in Apr 2024

2/10 Terrible

Javier

Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend. The bed was very hard and uncomfortable and No hot water.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication

Beautiful location.

This hotel is in an excellent location. And although the beach portion closes at 7 PM, the beach is beautiful and the pool is beautiful. It has a very old world charm that is missing from some of the newer glitzy hotels.
Stayed 1 night in Mar 2024

10/10 Excellent

Imtiaz

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is very arranged and very clean but lottle hit old. Rbats
Stayed 2 nights in Mar 2025

10/10 Excellent

MADHUMOHAN

Liked: Cleanliness, amenities, property conditions & facilities, communication
U can reach a beach in a minute. There is a beautiful view from the hotel also.
Stayed 2 nights in Mar 2024

8/10 Good

Wayne

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
I like the location, proximity to the beach, the price, the security, it was quiet and relaxing. I didn't like that the shower didn't work and the tub was unusable, and the walls were falling apart.
Stayed 3 nights in Dec 2024

8/10 Good

gladys

Liked: Cleanliness, communication
This is more of a couples hotel not a family type but it was ok. Be aware that our room had not much privacy almost if the walls were made out or paper not much insolation sounds proof. But again it was ok cause we didn’t spend much time in the room.
Stayed 3 nights in Apr 2025

4/10 Poor

matthew

Disliked: Cleanliness, room comfort, communication

Terrible condition

The place really shouldn’t be offered by hotels.com. It’s falling apart and the photos don’t appropriately show you what to expect. Unless it was completely overhauled I would never stay there or recommend
Stayed 3 nights in Mar 2025

4/10 Poor

Shahzad

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
Needs updating. Pictures look better than the actual property. Probably was nice 20 years ago. Nothing has been updated.
Stayed 3 nights in Feb 2025

10/10 Excellent

robin

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is absolutely gorgeous. The working staff is very nice. I ate 3 times there. Breakfast and fish for lunch and dinner was wonderful. Getting my relax on could not have been accomplished at a better place. I also shopped for food and gifts at the mall the very close. Great place!
Stayed 3 nights in Jan 2024

10/10 Excellent

Bobby

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful and divine! Peaceful ! No words can describe.
Stayed 3 nights in Mar 2024

2/10 Terrible

Zahava

Disliked: Cleanliness, property conditions & facilities, communication
Very disappointed from last time a year ago. Everything is an old and dirty, the elevator not working.
Stayed 2 nights in Feb 2025

6/10 Okay

Karla

Disliked: Amenities, property conditions & facilities, communication
Installation Needs a lot of work
Stayed 7 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Room comfort, communication
Disliked: Cleanliness

Dated but charming

The property is dated which I’m okay with because I think it brings charm but cleanliness was not there. There were cleanliness issues with the shower, tubs, floors, bedding. The WiFi did not work in room 407 so we would have to go to the lobby to scope out our transportation and what not.
Stayed 3 nights in Feb 2025