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"Throughout the property the windows needed some TLC. "

"yes"

"This resort is in a prime location about 15 minutes from the airport, which is very convenient. It’s family-friendly, and my son really enjoyed the pool and beach. We did run into quite a bit of seaweed during our stay, but overall the beach was still nice. The resort itself is a bit outdated and could definitely use some renovations. The photos online seem more vibrant than what you actually see in person. The food was hit or miss out of about 7 restaurants, only 2 really stood out. The sushi spot was probably the best, but wait times were very long (1–2 hours to be seated and additional time for food), which is frustrating for an all-inclusive experience. The staff was friendly overall. One downside was the constant pressure from sales staff in the lobby trying to get you to attend presentations. It became overwhelming at times, even after saying no. On a positive note, the rooms were clean, housekeeping was consistent, and we had no issues there. Overall, the resort has potential but needs updates. I likely wouldn’t return, but once you leave the resort, the food and overall vibe are much better. I’d recommend checking Google for the most recent reviews before booking."

"Loved this place. We go every year and never a complaint and I’m picky with resorts"

"Great staff, friendly and helpful! Great location, close to activities and things. Great resort activities. Food was fine. Air conditioning great! A little can down, but pretty clean. Great for families!"

"Beautiful Beach"

"Perfect for all ages"

"Estefany made the great difference in our stay. I ended up booking additional night for the whole family. She is great!"

"We’ve been to 3 separate RIU locations and this was by far our least favorite. However, I think this is a case of you get what you pay for and realizing this is more of a younger demographic party resort. The rooms are very basic and outdated. The themed restaurants are only open for dinner whereas at other RIUs they are open for lunch as well. Otherwise you are stuck with the buffet, which was lacking more costly items like seafood. I really missed the piles of shrimp, mussels, crab, etc that were at other RIU buffets, or the larger seafood plate offerings even at the restaurants (more than just a skewer of shrimp on your steak). You had to take a 10 min shuttle (it was free though!) to go to and from every themed RIU party located at an affiliated RIU. Sadly no room service was available, and no Café with pastries. A lot of this makes sense since the main customers we came across were younger college kids clearly just coming to party, who may not care so much about these amenities. Nonetheless… The view from our room was beautiful, we loved viewing the lighthouse across the way each night, the beach was nice and clean for swimming, and the shows and activities at the resort were very good. The staff were friendly, accommodating, and pretty attentive to the unruly overly-intoxicated kids. Unfortunately we ran in to too many of those during our stay and less 34+ year olds like ourselves. Overall, it was a clean pretty well kept resort & we had a nice time soaking up the sun. "