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Grand Royal Lagoon

3.0 star property
Waterfront marina views elevate this Cancun escape, where poolside relaxation and tranquil garden grounds create a peaceful retreat from the everyday

Choose dates to view prices

The Grand Royal Lagoon offers a picturesque marina setting with peaceful garden grounds and a refreshing outdoor pool. Travelers appreciate the convenient WiFi, express check-in, and the property's proximity to La Isla Shopping Mall that previous guests have frequently praised.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Room service
The current price is AED 154
AED 205 total
includes taxes & fees
31 May - 1 Jun

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Pool View ( subject to availability)

Standard Room, Pool View ( subject to availability) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Pool View ( subject to availability)

7.0 out of 10
Good
(25 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard

In-room safe, desk, blackout drapes, iron/ironing board

Room Standard

  • 25 sq m
  • Sleeps 4

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About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, Grand Royal Lagoon is in the entertainment district and on a lake. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Andres Quintana Roo Stadium. Water skiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Cancun travel guide
Map
Calle Quetzal No 8-a, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon
    Nichupté Lagoon
    1 min walk - 0.1 km
  • Caracol Beach
    Caracol Beach
    3 min drive - 1.4 km
  • Tortuga Beach
    Tortuga Beach
    4 min drive - 2.1 km
  • Cancun Golf Club at Pok Ta Pok
    13 min walk - 1.1 km
  • Cancun Convention Center
    19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN)
    25 min drive

Restaurants

  • Club InterContinental (Club Lounge)
    7 min walk
  • The Surfin Burrito
    6 min drive
  • Campo de Golf Pok-Ta-Pok
    12 min walk
  • El Patio
    13 min walk
  • Taqueria Los Chachalacos
    3 min drive

About this property

Grand Royal Lagoon

Hotel near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Close to Chac Mool Beach and Cancun Convention Center, Grand Royal Lagoon provides a marina, a terrace, and a garden. Free WiFi in public areas and a restaurant are available to all guests.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking and extended parking
  • Limo/town car service, express check-out, and express check-in
  • Babysitting (surcharge), a 24-hour front desk, and multilingual staff
Room features
All guestrooms at Grand Royal Lagoon offer thoughtful touches such as air conditioning, as well as amenities like safes and room service.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site

Food and drink

  • A restaurant

Things to do

  • Outdoor pool
  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Marina
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator on request
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: MXN 450

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out fee: MXN 450 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Grand Royal Lagoon have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Royal Lagoon?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Grand Royal Lagoon on 31 May 2026 start from AED 154, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Royal Lagoon pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Grand Royal Lagoon?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

What time is check-out at Grand Royal Lagoon?

Check-out is at noon. Late check-out is available for MXN 450 (subject to availability).

Does Grand Royal Lagoon provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Royal Lagoon located?

Located in Zona Hotelera, this hotel is within a 10-minute walk of Nichupté Lagoon and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cancun Convention Center and Tortuga Beach are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Royal Lagoon Reviews

7.0

Good

7.6

Cleanliness

7.6

Location

7.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 190 out of 902 reviews
Rating 8 - Good. 289 out of 902 reviews
Rating 6 - Okay. 224 out of 902 reviews
Rating 4 - Poor. 115 out of 902 reviews
Rating 2 - Terrible. 84 out of 902 reviews

Reviews

Verified

6/10 Okay

Pedro Josafat kowalsky

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
malos tratos el personal es despota y grocero
Stayed 1 night in May 2026
Verified

6/10 Okay

Pedro Josafat kowalsky

Liked: Cleanliness
Disliked: Staff & service, amenities
las personas que atienden cuando indicas de donde vienen no te quieren recibir estuve 2 horas afuera por que no encontraban mi reserva , y claro el telefono que publican no lo contestan , no me facturaron por que dicen ellos que expedia no les tramita y pues ellos tampoco pueden facturar . Les dices que hay que facturar y hasta parece que fuiste grocero al pedirlo y que solo facturarian los 450 que cuesta la habitacion
Stayed 1 night in May 2026
Verified

8/10 Good

Lluvia

Personal amable, instalaciones algo deterioradas pero cómodas y ambiente familiar.
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very bad every team
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente vista !! Habitación limpia y alberca limpia
Stayed 4 nights in Apr 2026
Verified

4/10 Poor

ANA MARIA CORTEZ

Disliked: Cleanliness, amenities, property conditions & facilities
Las tollas te las limitan aun que ven que va mas personas, en general esta viejo el hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Wonderful helpful hotel staff. They lol out do you and are very helpful. I went to Mexico for surgery and they ensured I was okay. The room was cleaned daily. it felt like family to me. Would highly recommend.
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

LuAnn M

Liked: Cleanliness, staff & service
Disliked: Amenities
Pool was always clean and enjoyable. Plenty of hot water and AC worked well. No coffee or mini fridge in room. Walls were paper thin you could hear conversations in next room. Main door to our complex slammed closed throughout the night making it hard to stay asleep. Room very dated but clean
Stayed 9 nights in Mar 2026
Verified

8/10 Good

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great location and nice view. Just be aware there is a tax charge that is no advise by Expedia and is extra
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Laura

Disliked: Amenities
There was no fridge. Room was less than average. Smelled
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
If you are a backpacker or budget traveler you already know this place. A clean bed with hospital corners, a small but spotless room and a functional desk and chair. The shower was hot though the room itself was not heated howeverit was air conditioned. It's located a short 7 min walk from the nightclub / turista district. Food is around the corner either by a row of small restaurants or minimarket food that is remarkably good at the gas station a block further down. The staff is friendly and they show appreciation for any efforts to speak their language. This is a good place to experience the Mexican culture close up.
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

MARCIO

Liked: Cleanliness, staff & service
Disliked: Amenities
Acomodações muito antigas, principalmente banheiro, geladeira e colchões, mas com serviço honesto
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Es un excelente lugar para ir y descansar sin pagar sobrecostos, acceso a todo muy rápido y muy barato, 100 recomendable, sin embargo requiere más mantenimiento las habitaciones ya que el mobiliario es demasiado viejo
Stayed 15 nights in Dec 2025
Verified

10/10 Excellent

MANUEL

Liked: Cleanliness, amenities, property conditions & facilities
Buen hospedaje tranquilo
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Heriko

Liked: Cleanliness, staff & service, amenities
Tudo maravilhoso ,localização ,funcionarios o quarto lindo melhor impossível
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

LEONARDO

Disliked: Amenities, property conditions & facilities
Hotel viejo y descuidado.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Luis Humberto

Liked: Cleanliness, staff & service, room comfort
Todo bien, algo viejo pero bien
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Zeltzin

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Las instalaciones estan muy descuidadas en las habitaciones , el.aire acondicionado no servia y goteo toda la noche encima de la cama . El lugar es accesible y el.precio.muy economico pero ya habia acudido en otras ocasiones y no estaba tan descuidado como ahora.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
Hay cucarachas mucho Moho en las parades del baño , las colchas Rotas y viejas , se va la luz y no hay generador de Luz , no pudes abril la ventanas por que no hay miriñaques o mosquitero en las ventanas y con muchos mosquito ! Paste una 5 horas sin aire acondicionado y me esta a desmayando de la calor .. espereicia horrible
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Erik

Disliked: Cleanliness, amenities, property conditions & facilities
Price was high for the condition plus they charge extra fee when you check in. I only stayed 1 night... The sheets need to be washed/cleaned much better with bleach and better detergent. The pillows had makeup and lots of stains everywhere on sheets. The rooms need more attention please.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities
It’s a very quiet area to get away from all the noise as I was on vacation from Houston, tx. I got the back corner room an they have plenty of cameras. The only thing that could have front
Stayed 7 nights in Jun 2025
Verified

4/10 Poor

Manuel Antonio

Disliked: Cleanliness, amenities, property conditions & facilities
Una propiedad muy viejita y sin mantenimiento adecuado.
Stayed 2 nights in May 2025
Verified

4/10 Poor

Yadira

Disliked: Staff & service, amenities, property conditions & facilities
El lugar es literal para llegar a Dormir, que fue el motivo por el que lo usamos, pero el personal el muy grosero Rente la habitación para mi esposo mi hijo y yo y solo teníamos 2 toallas y no me quisieron dar una más
Stayed 1 night in May 2025
Verified

6/10 Okay

MARA SUYARA PRAXEDES DA

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Só fiquei uma noite. A localização é excelente e segura próximo de comércio, restaurantes e acesso à ônibus. A estrutura do hotel é antiga, estava limpo mas o chuveiro sai pouquíssima água, uns cinco filetes de água. O atendimento do recepcionista Ruan e da moça que fez nosso check in foi ótimo, mas em compensação, usamos o serviço de deixar a bagagem e quando voltamos para pegar, a recepcionista que estava no turno, quase não nos deixou entrar, foi super rude e mal educada, disse que não podíamos usar mais nenhuma das instalações do hotel e quase nos expulsou. Então disse a ela que precisava organizar a bagagem e logo sairia. Que não queria usar nada do hotel. Então orientem melhor a funcionária no tratamento ao cliente
Stayed 1 night in May 2025