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Hotel Parador Cancun

3.0 star property
Hotel with free parking, near Plaza 28

Choose dates to view prices

Photo gallery for Hotel Parador Cancun

Garden
Front of property
Deluxe Double Room | Premium bedding, iron/ironing board, bed sheets
Outdoor pool
Living area

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking included
The current price is AED 138
AED 182 total
includes taxes & fees
29 Jun - 30 Jun

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Premium bedding, iron/ironing board, bed sheets

Standard Double Room, 2 Double Beds

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Premium bedding
Private bathroom
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, iron/ironing board, bed sheets

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Premium bedding
Private bathroom
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, iron/ironing board, bed sheets

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Premium bedding
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

Premium bedding, iron/ironing board, bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av. Tulum No. 26, SM 5 Mz 5, Lote 1, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 2 min walk - 0.2 km
  • Benito Juarez Municipal Building - 2 min walk - 0.2 km
  • Plaza 28 - 13 min walk - 1.1 km
  • Plaza Las Americas - 3 min drive - 2.2 km
  • Puerto Cancun Marina Town Center - 3 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪El Crustáceo Cascarudo - ‬5 min walk
  • ‪La fonda de la tulum - ‬2 min walk
  • ‪Gory Tacos - ‬4 min walk
  • ‪Las Quekas - ‬4 min walk
  • ‪El Socio" Taqueria Naiz - ‬4 min walk

About this property

Hotel Parador Cancun

Hotel near Plaza 28
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Hotel Parador Cancun. In addition to a bar, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and concierge services
  • Smoke-free premises, luggage storage, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 66 rooms include comforts such as premium bedding and air conditioning.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping and phones

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 65 to 200 for adults and MXN 50 to 200 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • El Alux

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 200 for adults, and MXN 50 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Parador Cancun
Parador Cancun
Parador Hotel Cancun
Hotel Parador
Hotel Parador Cancun Hotel
Hotel Parador Cancun Cancun
Hotel Parador Cancun Hotel Cancun

Frequently asked questions

Does Hotel Parador Cancun have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Parador Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Parador Cancun?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Parador Cancun?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

What time is check-out at Hotel Parador Cancun?

Check-out is at noon.

Where is Hotel Parador Cancun located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Benito Juarez Municipal Building, Plaza 28, and Puerto Cancun Marina Town Center. Las Palapas Park and Ceviche Square are also within 10 minutes.

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Hotel Parador Cancun Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 230 out of 863 reviews
Rating 8 - Good. 273 out of 863 reviews
Rating 6 - Okay. 192 out of 863 reviews
Rating 4 - Poor. 91 out of 863 reviews
Rating 2 - Terrible. 77 out of 863 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

August

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was clean, front desk staff were helpful. The pool was nice.
Stayed 4 nights in Apr 2025

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in May 2025

8/10 Good

Jeanette

Little bit noisy due to some bars that are across the road, so if possible get room towards the back. The rooms are being remodeled so that’s nice. Our only room complaint is the smell of sewer must come up thru the floor and sink drains.
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service
Deluxe room was very nice for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
The price,the location is perfect just in front of the bus station to the airport, markets and a lot of restaurants.
Stayed 4 nights in Aug 2024

6/10 Okay

Galina

Liked: Staff & service
We had a terrible room. The sink were broken, the shower were old, and we had a bad smell for the bathroom.
Stayed 4 nights in Mar 2025

2/10 Terrible

dayanna

Disliked: Cleanliness, amenities, property conditions & facilities
the location is great right next to ado station and plaza palapas but the building itself i do not recommend. the ac in rooms didn’t work , bathrooms had mold in them we didn’t even stayed the night. wouldn’t recommend booking this . the hotel needs to be renovated and cleaner rooms
Stayed 1 night in Feb 2025

8/10 Good

Emanuel

Liked: Cleanliness, staff & service
It was a good place to stay not bad.
Stayed 3 nights in Jun 2024

8/10 Good

Andre

Liked: Property conditions & facilities

Good for price

First the place has been under renovation for a few years so noisy in the morning. The rooms windows do not cut out outside noise. The renovated rooms are comfortable wifi was good . Had hot water. No smoking in hotel and no alcohol in rooms. For the price it’s served the porpoise. Close to ADO bus station.
Stayed 5 nights in Feb 2025

6/10 Okay

Jeanette

Liked: Cleanliness, staff & service
Reasonably priced hotel when wanting to stay close to ADO bus depot.
Stayed 1 night in Apr 2024

6/10 Okay

Gabriela

Liked: Staff & service
Disliked: Property conditions & facilities
I really thing even you pay the basic room WIFI is one of the minimum services they should be offer or at least give the option to upgrade.
Stayed 1 night in Jan 2025

6/10 Okay

Irma

Close to everything
Stayed 14 nights in Jul 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT book a “standard room”. As a whole it was in a state of despair, but the amount of mold and overall grime was beyond disgusting. Couldn’t pay me to stay there again. Upgraded my room the next night to a “deluxe room” which was far superior, newly renovated, no complaints there. If you’re on a serious budget, save even more money and go across the street to the hostel, much better. Otherwise, spend a little bit more for the deluxe room. Both the cafe and bar out front were good and convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

Tanasha

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 4 nights in Apr 2024

8/10 Good

Eduardo

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Nov 2023

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Jun 2024

6/10 Okay

IBRAHIM

Liked: Cleanliness
Disliked: Staff & service
Clean hotel, close to public transport, but very bad reception ( not professional) I’m upset about that.
Stayed 4 nights in Sep 2024

6/10 Okay

RIck

Disliked: Property conditions & facilities
Old rooms and beds
Stayed 2 nights in Nov 2023

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is very close to the Ado bus station. It’s a great central location right next to R1. However it is a very dated property and the WiFi cuts on and off all day. Also the pool closed at 8:30pm two of the five nights that I stayed, so which is way to early for Cancun.
Stayed 5 nights in Mar 2024

2/10 Terrible

Damaris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac was not working ,no fan it was horrible with that weather, the water stop working,
Stayed 1 night in Jul 2024

8/10 Good

sanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast and easy check in. Front fesk polite not so much English. Room was good clean, everything you need. Big issue with the bathroom it had such strong disgusting smell looks like coming from the small hole under the sink. I couldn't even stay 5 min in the bathroom and not vomit. We only stay for short layover so survive that.
Stayed 1 night in Feb 2024

6/10 Okay

Peiqun

Liked: Staff & service
It is on the other side of the roundabout to the bus terminal, making it easy to travel to the airport and other destinations, even late at night. But the room I booked was not in good condition. Window glasses are cracked and taped, vanity counter is cracked and glued, the room smells, the towels are old and looks not clean. The stuff are very nice, they changed the room for me, it is better but the faucet and soap holder is broken. I chose a room with low price, but I think it still need to be presentable. In my opinion, the hotel and Expedia should remove the offer of this room till it is polished. I am not a big spender. I always choose low price hotel room, but every one of them are acceptable and most of them are even excellently presented. I believe Low price doesn’t mean compromising to basic living conditions. I am writing this hoping the hotel can see it and make proper repairs to make more money becaue it is a sizeable property in a prime location with swimming pool and parking lot. And those repairs doesn’t cost much if they have the right people to manage. becaue I am a handyman myself.
Stayed 1 night in Jan 2025

2/10 Terrible

Maria Paul or Seena Haridasan or Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had one of the worst experiences ever - so STAY AWAY. Our hotel safes were not working and the concierage was terribly rude in helping us especially the lady at the front desk in the evening shift. We had our passports in the safe and she refused to help open it for two days citing multiple reasons. We had to cancel our plans for a day to get the safe opened. Except the evening shift guy everyone were terrible and very unhelpful We were also given only 1 key though we were 3 people staying and we were promised two queen beds in our booking but were given double beds. The towels were not clean - overall a very uncomfortable and awful stay.
Stayed 5 nights in Jan 2024

4/10 Poor

Ramon

Disliked: Cleanliness, amenities, property conditions & facilities
Baño en mal estado, lavabo semidestruido, fuga en la regadera
Stayed 1 night in May 2025

10/10 Excellent

Mariana

Liked: Cleanliness
Stayed 1 night in May 2025