Communication with Alicia was great and she answered all of our questions right away.
Our stay was incredible, the property was just as nice as the photos and the ocean views are majestic.
Beach was so close to the property and just clear, clean and beautiful. The Villas provide chairs/umbrellas for the beach which the lifeguard set up for us which was a very nice touch and something less for us to have to worry about during our beach days.
The pool was so nice and clean and not busy as most days our family had the whole pool to ourselves.
The location is perfect as we took the red bus for transportation most of the time and the bus stop was just a few steps outside the main gate. I do recommend if you do tours to use Sun Palace (next door) as your pick up location as most tour companies only pick up at hotel/resorts.
All the staff including security, cleaning crew, life guard, maintenance were very hospitable and welcoming but the very best was Roberto!! He was an amazing on-site host, he checked in with us often to made sure we didn't need anything, we also hired him to cook for my mom's birthday and the food was Amazing!! I not only hope to be back very soon but I cannot stop recommending this property to friends and family. THANK YOU Alicia & Roberto!