If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
5 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Free bottled water
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Safe
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
We should mention
Pool access available from 8:00 AM to 10:00 PM
Property is also known as
Candlewood Suites West Memphis by IHG Hotel
Candlewood Suites West Memphis an IHG Hotel
Candlewood Suites West Memphis by IHG West Memphis
Candlewood Suites West Memphis by IHG Hotel West Memphis
Frequently asked questions
Does Candlewood Suites West Memphis by IHG have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–10:00 PM.
What time is check-in at Candlewood Suites West Memphis by IHG?
Check-in begins at 3:00 PM.
What time is check-out at Candlewood Suites West Memphis by IHG?
Check-out is at 11:00 AM.
Where is Candlewood Suites West Memphis by IHG located?
Situated in West Memphis, this hotel is within 1 mi (2 km) of Baptist Memorial Hospital Crittenden and Holiday Plaza. Marion Sports Complex and Southland Casino Racing are also within 2 mi (3 km).
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Candlewood Suites West Memphis by IHG Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 43 out of 50 reviews
10 - Excellent
43
Rating 8 - Good. 5 out of 50 reviews
8 - Good
5
Rating 6 - Okay. 0 out of 50 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 50 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 50 reviews
2 - Terrible
1
9.6/10
Cleanliness
10/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10
Amazing, friendly and helpful staff, nice selection of convenience treats/foods to purchase, clean, beautiful hotel
This hotel was great and the staff are super friendly and helpful
Trevor
Stayed 1 night in Apr 2025
10/10
It was a very nice accomodation. The rooms were spacious and clean. The kitchen was well set up. We enjoyed our 3 night stay.
Mary Ellen
Stayed 3 nights in May 2025
10/10
We will stay here again.
Jacqueline
Stayed 1 night in Mar 2025
10/10
Breakfast options were available and easily accessible. Entire staff was attentive, kind, and customer-focused.
Elizabeth
Stayed 3 nights in May 2025
10/10
We would stay there again without question.
JOHN AND SHERRY
Stayed 1 night in Mar 2025
10/10
Very modern property. Breakfast and all amenities were explained at check in. The check in process was very simple. All staff I interacted with were friendly.
Jessica
Stayed 1 night in May 2025
10/10
Staff was friendly and the suite was clean. Couldnt have asked for anything more!
Ollie
Stayed 1 night in Apr 2025
10/10
Staff is kind and helpful
Mark
Stayed 1 night in Apr 2025
10/10
Beautiful faculty
Shirley
Stayed 1 night in May 2025
10/10
Great accommodations and very new. Could live here in this beautiful suite! Great bed, shower was awesome! Staff was very helpful and friendly. Would for sure stay here again and highly recommend.
Judy
Stayed 1 night in Mar 2025
10/10
Really nice room, recently opened hotel. Friendly staff. Tasty breakfast.
Teresa
Stayed 1 night in Feb 2025
10/10
We never stayed at Candlewood before and it was a very pleasant surprise! The rooms are well equipped and amenities are excellent. The beds are super comfortable and staff is very helpful! We will definitely look for a Candlewood options in our next travel!
Alejandra
Stayed 1 night in Mar 2025
10/10
Very nice newer property. Right off the interstate.
Mark
Stayed 1 night in Apr 2025
10/10
First hotel that had great bathroom lighting for women travelers!!
Patricia
Stayed 1 night in Mar 2025
10/10
Best hotel ever we went to on last 2 years
Antonio
Stayed 1 night in Feb 2025
10/10
Very new place. Construction in area so it’s not as nice of an area yet, but will be!
James
Stayed 1 night in Feb 2025
8/10
Room was poorly cleaned. Tissue paper in the bed,stain sheets. Hair in shower ,dishes put up with water still in them.
Timothy
Stayed 3 nights in May 2025
10/10
clean and new
Clyde
Stayed 1 night in Feb 2025
10/10
Very clean
Beatriz
Stayed 1 night in Feb 2025
10/10
S
Lakeshia
Stayed 1 night in Mar 2025
8/10
I enjoyed the stay, but there was no HOT Water in the shower, the water was warm and I enjoy a Hot shower. Need improvement in that area. I was told breakfast was from 7:00 until 10:00, they were cleaning the area before 10:00, locking the door to the yogurt early. I didn’t like the ideal of bed change every 4 days and I was there a week.
Johnnie Lee
Stayed 5 nights in Apr 2025
8/10
The floors are not carpet,it was about 3 weeks old so very nice.
Clark A
Stayed 1 night in Feb 2025
8/10
The property show 1 Bedroom Suites with 2 queen bed and sleeper sofa but when I checked in they give me suites wirhout sleeper then when I ask about the room I was told the property does not have those type of rooms with sofa sleeper. I told her that they was falsified rooms on thier website. When I call customer service they tried to say because I booked the third party