Hotel Roc Meler

Property class: 4

Choose dates to view prices

At Hotel Roc Meler, you can look forward to a free breakfast buffet, a terrace, and a garden. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski equipment rentals. Indulge in a sports massage, a body treatment, and a facial at the onsite spa. The on-site restaurant, La Cabana, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
The current price is AED 322
AED 355 total
includes taxes & fees
27 Sep - 28 Sep

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Double Room

A modern room with a wooden wardrobe, a desk with a chair, a small table with a lamp, and a bed with curtains.

Standard Double Room

9.4 out of 10
Exceptional
(32 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

A neatly made bed with two pillows, a bedside lamp, and a window with curtains.

Superior Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room (3 Adults)

A double bed with a dark headboard and two bedside lamps.

Triple Room (3 Adults)

8.6 out of 10
Excellent
(4 reviews)
  • Valley view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Triple Room (2 Adults + 1 Child)

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

Triple Room (2 Adults + 1 Child)

9.4 out of 10
Exceptional
(10 reviews)
  • Valley view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Quadruple Room (4 Adults)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Quadruple Room (4 Adults)

  • Valley view
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Quadruple Room (2 Adults + 2 Children)

A hotel room with two beds, a dark blue headboard, a bedside lamp, and a view of the bathroom.

Quadruple Room (2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Quadruple Room (3 Adults + 1 Child)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Quadruple Room (3 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • Valley view
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Design Suite, Jetted Tub (2 Adults + 2 Children)

A hotel room with a bed, a desk with a chair, a TV, a window with curtains, and a view of a mountain.

Design Suite, Jetted Tub (2 Adults + 2 Children)

  • Valley view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite

A hotel room with a bed, a desk with a lamp, a chair, a TV, and a mirror.

Family Suite

  • Valley view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Bed in dormitory STANDARD

  • Sleeps 1

DOUBLE STANDARD

  • Sleeps 4

DOUBLE SUPERIOR

  • Sleeps 4

About the neighborhood

Located in Canillo, Hotel Roc Meler is in the entertainment district and near theme parks. Sant Joan de Caselles and Santuario de Meritxell are local landmarks, and travelers looking to shop may want to visit Pyrenees Andorra Shopping Centre and Illa Carlemany Shopping Center. Traveling with kids? Consider Sant Serni de Canillo and Palau de Gel. Be sure not to miss outdoor adventures like mountain biking and hiking/biking trails. Visit our Canillo travel guide
Map
Carrer del forn, Urb. Ribagrossa, 13, Canillo, AD100

What's nearby

  • A valley with a river, green hills, and a mountain range.
    Incles Valley
    15 min walk - 1.1 km
  • Palau de Gel
    1 min drive - 0.4 km
  • Sant Serni de Canillo
    1 min drive - 0.4 km
  • Sant Serni Church
    1 min drive - 0.4 km
  • TC8 Canillo Ski Lift
    1 min drive - 0.4 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station
    44 min drive
  • La Seu d'Urgell (LEU)
    71 min drive

Restaurants

  • Borda del Pi
    9 min drive
  • Sangria
    6 min drive
  • Gir Cafe
    9 min drive
  • TTC - Terraza Telecabina Canillo
    3 min drive
  • Bar El Mirador De Quer
    10 min drive

About this property

Hotel Roc Meler

  • Upscale family-friendly hotel in the entertainment district
  • You can look forward to a free breakfast buffet, a terrace, and a garden at Hotel Roc Meler. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski equipment rentals. Treat yourself to a sports massage, a body treatment, or a facial at the onsite spa. The on-site restaurant, La Cabana, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
  • You'll also enjoy perks such as:
    • An indoor pool and a children's pool
    • Self parking (surcharge), a banquet hall, and luggage storage
    • Concierge services, a TV in the lobby, and bicycle parking
    • Tour/ticket assistance, a vending machine, and coworking spaces
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 80 rooms include comforts such as premium bedding, as well as perks like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with designer toiletries and hair dryers
    • Flat-screen TVs with digital channels
    • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free ski shuttle
  • Covered self parking on site (EUR 15 per night)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dagda Irish Pub
  • La Cabana

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (120 inch wide door)
  • Front entrance ramp
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (47 inches high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 12 and November 16.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 6.0 per day

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 15 per night
  • Crib (infant bed) fee: EUR 6.0 per day
  • Spa fee: EUR 15 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number L-712224-A

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Hotel Roc Meler have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Hotel Roc Meler?

As of 22 September 2026, prices found for a 1-night stay for 2 adults at Hotel Roc Meler on 27 September 2026 start from AED 322, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Roc Meler pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 15 per night. Limited spots are available.

What time is check-in at Hotel Roc Meler?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Roc Meler?

Check-out is at 11:00 AM.

Where is Hotel Roc Meler located?

Located near the slopes, this Canillo hotel is in the entertainment district and within 1 mi (2 km) of TC8 Canillo Ski Lift, Sant Serni de Canillo, and Meritxell Sanctuary. TSF4 Junior Ski Lift and Palau de Gel are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Roc Meler Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 227 out of 345 reviews
Rating 8 - Good. 88 out of 345 reviews
Rating 6 - Okay. 26 out of 345 reviews
Rating 4 - Poor. 2 out of 345 reviews
Rating 2 - Terrible. 2 out of 345 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels location is great - with excelleng view to Mountains and Canillo. Rooms are clean, staff friendly and excellent breakfast with variety.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful, food is amazing and staff very kind
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Beautiful location, fantastic property, great room, great staff. A tremendous stay for us!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very clean rooms, great views over the village.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for ski holiday

Beautiful hotel. Very comfortable beds, food was great and the free transfer made the slopes very accessible
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view. Amazing buffet. Great value.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel on the hill. staff are friendly. Room is spacy and comfortable. Hotel offers really good breakfast. There is a parking places, but it is recommended to reserve a parking place in advance.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
A very beautiful hotel, perched on the side of the mountain offering beautiful views down into the valley and across to the mountains on the other side. Staff were exceptionally friendly and helpful. The rooms are modern, spacious and staff keep them well maintained. The pool and spa are beautiful, truly an oasis after a chilly day out on the slopes. The hotel offers a free shuttle from Canillo up to the hotel, which is definitely a lifesaver - it’s a long old, steep walk up from the village!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it!

Wonderful stay here. The ambiance & staff were outstanding.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love ROC Meler

Very friendly staff. Very helpful. Very good breakfast.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It is amazing. Well worth staying. Stunning views over Canillo.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the mountains. Great views. Great for hiking and biking. Skiing in the winter
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This property is a great deal during the off seasons. Bountiful breakfasts with an almost unbelievable variety of choices! Clean weight room, pool, sauna and hot tub. Massage also available. Clean, spacious room. Front desk folks were very friendly and helpful. Deluxe accommodation for less than $100/night!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THANKS

It was an amazing experience! Everything was wonderfull, from the check in. ths staff, live music at the irish bar, breakfast, spa, room... Well be back soon thank you so much!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The VIEW!

As in description the hotel is a short distance from the town centre which didn’t really bother us and you get the amazing view! Room,bed etc all good and the food really good it was actually the best buffet dinner and breakfast we had in our 16 night trip, and that VIEW!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Amenities
Stayed at the property to gain access to some of the best cycling routes in Andorra - was not disappointed. Need a car as there is no shops or places to eat within walking distance. Staff friendly and helpful. Nice spa. Breakfast was good and fresh
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all very helpful and friendly. The breakfast staff were very friendly and Alex on the front desk was very helpful! (My son lost his AirPods, but Alex was very helpful in getting them back to us!). A great location, the shuttle van was exceptionally helpful for reaching the gondola. We will come back again!!
Great view of the town from our room
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. Felt way more expensive than it was. Amazing views, excellent restauarant (both the pub and the buffet). I wish we had tried the spa because it looked great. Beds were comfortable and the bathrooms and shower were the best I've had in a hotel in a long while. The staff were friendly and helpful, and it was clean. There is paid parking at the hotel which you probably will need, and the only thing I would say is to let staff know if you have a big car and they will keep the space next to you empty if they can and you would struggle to fit otherwise.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok place, clean, quiet. Very removed from everything. Downside was staff not available and slow response to telephone calls, lighting very bright in room and could not be dimmed so it feels like doctor exam room. If you want pool and spa, reasonable price. Otherwise, not a good pick.
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Clean and basic but not 4 stars. Want to use the pool, there is a charge. Want to go with the kids to the pool, only before 18:00. Basic amenities and room but not worth the money. Nice breakfast through!
Stayed 2 nights in Jan 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

New hotel with odd quirks

We were at this hotel for only a night. The bad: It was very hard to find (keep going up the mountain!) No swimming pool unless you are there for some sort of pool therapy. No air conditioning so we were really hot (burning up hot!) at night in the summer. We opened a window, but the windows don't have screens and open as a whole pane into the room. It's really odd. Also, parking is a bit of an issue. We were lucky to find parking on the street so we didn't have to pay to use their garage. The good: The property was clean and in good condition, the breakfast was spectacular, the views were amazing, and the staff speaks every language.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. The views from floor -3 and up are epic. The Pub and breakfast staff are amazing, but especially Nico and Josefina. All of the women at the front desk are especially helpful. The only con was that a bees nest was hidden in the panels outside our windows and there are no a/c or screens (nets) so we had to pick stuffy room or several bees. We moved rooms later in the stay and had zero issues with this however.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great stay at the hotel, as a highlight: the breakfast, the bar (incredible hamburguers), the massage (Andrea does magic).
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, I recommend this hotel
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place.
Stayed 4 nights in May 2025