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"Staff really friendly and helpful great place to relax food in the restaurant excellent room clean and comfortable bed easy access to Birmingham "

"Lovely stay but the only issue we had was the booking was for 3 and there was only 2 glasses and mugs and likewise only enough tea and coffee etc for 2 so that was not very good."

"Though the check in was slow as there were not enough staff to cater for the number of people wanting to check in, the overall experience was fantastic. We got a double double room with two large double beds and a separate shower and bath. The room itself was huge and had ample space. This was complimented by a lovely room service menu which we took advantage of plus breakfast in bed through their continental breakfast programme. A wonderful stay and we were certainly surprised by the luxury! "

"Quiet and friendly "

"Absolutely fantastic! We always stay in the junior suite and it’s fabulous! Staff are great and friendly! The manager is lovely always so chatty. 5 stars!!!!!"

"Hotel was quiet, have stayed there a few times and will return, restaurant staff area amazingly friendly and helpful during breakfast. Will highly recommend "

"Great "

"Stayed for two nights, very nice hotel with friendly staff. Room very clean and comfortable. Bar looks good and great drinks"

"Lovely stay with my family. Great location. Bullring is a 10 minute walk away. Service during breakfast was amazing. The lady overseeing the service was amazing with my children. Thank you. "