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"The Horto Convento Hotel is truly a hidden gem in the Borgo San Frediano neighborhood located in a residential extremely safe neighborhood just on the other side of the Arno. From the moment we checked in the staff couldn’t be nicer. Cherish the desk manager was always accommodating friendly and professional. Breakfast was typical continental fare and perfect to start the day. Our room was small but extremely clean and perfect for our stay. Make sure you have a drink at the lobby bar. Adam the bartender will certainly become your new favorite bartender. A true gentleman and just a great guy. Be sure to ask him about the neighborhood restaurants where the “locals” eat for a great experience. The hotel is a short walk to everything you want to see and you will definitely get in your steps. Well worth it if you don’t mind walking. It’s really a great way to relax and take in this amazing City. Hotel is also a short cab ride from any where in city so no issue there. Highly recommend this hotel"

"Where do I start? 100000/10. Villa Agape helped out so much. From Casandra at the front desk to Lora at restaurant they are so kind and helpful. I planned this trip to propose to my now fiance and they help schedule all the appointments for her from massage to hair and make up. We will be back for our honeymoon"

"Incredible staff and incredible room. Large grounds and plenty of things to do. Spa and pool were always clean and well stocked"

"Super nice reception staffs, everyone is so friendly and welcoming. But don’t like the red room decoration. "

"A charming little city like many others high on a hill. On our itinerary due to its reputation. Not disappointing but maybe a little overrated."

"Nice hotel"

"Stayed here as part of our honeymoon. Staff were super helpful with reservations and recommendations. The view is beautiful and the rooms are cozy. The breakfast was delicious as well."

"The staff at the front desk was amazing. When we arrived he greeted us with such a warm smile and welcomed us to the hotel. He absolutely made the hotel experience much better. "

"I enjoyed my stay, everything is amazing. "