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"Overall, the experience was okay, but there were several issues that would make me think twice about staying again. The location right on the beach was excellent, and the staff was friendly and helpful. The attached store was also convenient and reasonably priced. However, there were several issues. The first two rooms we were shown had small flying bugs on the walls, so we had to switch. The room we stayed in was basic and mostly clean, but had a strong “wet dog” smell that didn’t go away. The carpet needs replacing. The balcony setup lacks privacy—there are no dividers, so you can see and easily access neighboring balconies, which felt uncomfortable. The walls are very thin, and loud neighbors one night made it hard to sleep. The room had a desk but no chair, which was odd. The pool area was not usable in my opinion—it didn’t appear clean, had heavy condensation, and water covered much of the seating area. Parking was also difficult, and we had to use overflow parking across the street the entire stay. I have lower expectations for oceanfront hotels, which is why I’m giving 3 stars. Otherwise, it would be closer to 1–2."

"The rooms were very clean. I wish the indoor pool was bigger. "

"My favorite part was sitting with friends on the patio around a private fire pit and watching the waves. Room was clean and staff were very nice."

"Since the ocean was too cold to swim in, it was great to have two outdoor and one indoor pool to play in. The view from the 11th floor was also incredible (if you can wake up early, you can see a beautiful sunrise). All of the staff we encountered were friendly and helpful. There were plenty of things to do to keep a 5-year-old occupied throughout our time, including the daily activities."

"Amazing view, wonderful staff, and very caring staff"

"The hotel and staff were amazing! Perfect location, close to everything and right on the beach. Their in site restaurant was beautiful with outside seating, firepits and delicious food. "

"Breakfast was great. Beautiful view of the ocean and a nice indoor pool & hottub! Staff was wonderful "

"very bad! There are bed bugs in the bed!!! Don’t stay here!!"

"When we got there we were told that we couldn’t check in until 1pm, which was fine, We just went to the beach. Then I go back and I was told that it would be at 2 pm, so I then go back to the beach and return after 2pm and was told that because housekeeping was behind I could check in until 3 pm. I didn’t get into the room until after 3pm which was an entire day that I didn’t have access to the room but got charged for it. That’s unacceptable."