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Pepperclub Hotel

5.0 star property
Luxury hotel with a full-service spa and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Pepperclub Hotel

Presidential Suite | Terrace/patio
Executive Suite, 2 Bedrooms | Living area | 55-inch Smart TV with satellite channels
Couples treatment rooms, sauna, body treatments, aromatherapy
Reception
Gym
Located near Long Street, Pepperclub Hotel offers a daily manager's reception and global flavors at COPA Restaurant. Guests can relax by the outdoor pool or enjoy the spa. Free WiFi, multilingual staff, and luggage storage enhance the experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available
  • Spa
  • Laundry
The current price is AED 769
AED 910 total
includes taxes & fees
14 Nov - 15 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Double Room, 1 Bedroom

Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Double Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Hair dryer
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
HDTV
Pillow menu
Premium bedding
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
HDTV
Pillow menu
Premium bedding
Hair dryer
Private bathroom
Separate bathtub and shower
Designer toiletries
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed with Sofa bed

Superior Studio, 1 King Bed with Sofa bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Hair dryer
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms

Deluxe Suite, 3 Bedrooms | Living area | 55-inch Smart TV with satellite channels

Deluxe Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
HDTV
Pillow menu
3 bedrooms
Premium bedding
  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Premier Suite

Premier Suite | Living area | 55-inch Smart TV with satellite channels

Premier Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
2 bedrooms
  • 60 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Presidential Suite

Presidential Suite | Terrace/patio

Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 3 King Beds

About the neighborhood

Map
Cnr Loop and Pepper Street, Cape Town, Western Cape, 8001

What's nearby

  • Long Street - 2 min walk - 0.2 km
  • Cape Town International Convention Centre - 18 min walk - 1.6 km
  • Cape Town Stadium - 3 min drive - 2.4 km
  • Camps Bay Beach - 5 min drive - 5.1 km
  • Clifton Bay Beach - 5 min drive - 5.1 km

Getting around

  • Observatory Station - 7 min drive
  • Cape Town Station - 15 min walk
  • Cape Town Intl. Airport (CPT) - 16 min drive

Restaurants

  • ‪NomNom on Long - ‬2 min walk
  • ‪Mama Africa - ‬2 min walk
  • ‪Carne SA - ‬3 min walk
  • ‪Kennedy's on Long - ‬2 min walk
  • ‪Melt Toasted Sandwich Café - ‬2 min walk

About this property

Pepperclub Hotel

Luxury family-friendly hotel near Long Street
Located close to Cape Town International Convention Centre and Cape Town Stadium, Pepperclub Hotel provides a free daily manager's reception, a terrace, and a coffee shop/cafe. Treat yourself to aromatherapy, a body wrap, or a deep-tissue massage at the onsite spa. The on-site international cuisine restaurant, COPA Restaurant, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Limo/town car service, valet parking (surcharge), and a 24-hour front desk
  • Smoke-free premises, a banquet hall, and free newspapers
  • A porter/bellhop, a TV in the lobby, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 210 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
Other amenities include:
  • Hydromassage showers, designer toiletries, and separate tubs/showers
  • 55-inch HDTVs with premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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9.4 out of 10, Exceptional, 1,008 reviews
The price is AED 1,106
AED 1,284 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free beach shuttle
  • Casino shuttle (surcharge)
  • Free shopping center shuttle
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (ZAR 150 per day)
  • Secured, covered valet parking on site (ZAR 150 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • COPA Restaurant
  • Paparazzi Bar
  • Ruby's Bakery & Cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 20 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 950 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: ZAR 150 per day
  • Covered valet parking fee: ZAR 150 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Pepperclub Cape Town
Pepperclub Hotel
Pepperclub Hotel Cape Town
Pepper Club Luxury Hotel Cape Town Central
Pepperclub Hotel & Spa Cape Town, South Africa
Pepperclub
Pepper Club Luxury Hotel And Spa
Pepperclub Hotel Cape Town
Pepper Club Luxury Hotel Cape Town Central
Pepperclub Hotel Spa
Pepperclub Hotel Hotel
Pepperclub Hotel Cape Town
Pepperclub Hotel Hotel Cape Town

Frequently asked questions

Does Pepperclub Hotel have a pool?

Yes, this property has an outdoor pool.

Is Pepperclub Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pepperclub Hotel?

Self parking is available for ZAR 150 per day. Valet parking is available for ZAR 150 per day.

What time is check-in at Pepperclub Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pepperclub Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Pepperclub Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 950 per vehicle applies.

Where is Pepperclub Hotel located?

This family-friendly Cape Town hotel is located near the airport, within 1 mi (2 km) of Long Street and Cape Town International Convention Centre. Cape Town Stadium and Camps Bay Beach are also within 3 mi (5 km). Cape Town Station is 15 minutes by foot.

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Pepperclub Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 251 out of 464 reviews
Rating 8 - Good. 138 out of 464 reviews
Rating 6 - Okay. 40 out of 464 reviews
Rating 4 - Poor. 19 out of 464 reviews
Rating 2 - Terrible. 16 out of 464 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tahereh

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my staying there. Very easy access close to many restaurants and shops Clean rooms Good restaurant and bar and bakery Nice staff
Stayed 5 nights in May 2023

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Good location and very clean. Great views of Table Mountain.
Stayed 5 nights in Jul 2024

10/10 Excellent

MarkandKimberly

Liked: Cleanliness, staff & service, room comfort
PepperClub is a wonderful hotel. Great location. Amazing staff. Great amenities. We will book again.
Stayed 6 nights in Aug 2024

8/10 Good

Helen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had a very bad experience with a staff at the bar who was very rude. The staff at the front desk were very pleasant and very helpful. If not for them I would’ve rated staff and serve as horrible! The rooms are very comfortable and neat. I love the rooms. They are luxurious indeed. I noticed my sheets were not changed in a week! I thought this was really bad!! There’s some construction work going on opposite the hotel and this is beyond their control I guess but it makes the front of the hotel dirty and too noisy.
Stayed 5 nights in Sep 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, nice area, reasonable rates

Purely a gem. I was concerned about staying in a hotel in the Bo Kaap area. Everything was terrific beginning with the staff that couldn’t do enough for us, the room was large and very clean and comfortable. The bed was very comfortable as well. The area was quite convenient for restaurants and activities. The area was quite safe for Cape Town. Breakfast was yummy. There’s also a shuttle to the V&A waterfront. We will be back soon!
Stayed 1 night in May 2025

6/10 Okay

Sarah

The day time staff was excellent . The hotel lobby and restaurant itself were clean . There was a roach in the bedroom and the restaurant bathroom .
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely give 5 star ratings but I had nearly two weeks here at the Pepperclub and I'd recommend it to anyone. The staff were very efficient and good at their jobs, tours well priced and the free shuttle to the Waterfront was very useful. Safe environment in the CBD, high quality hotel, great breakfast and welcoming staff.
Stayed 5 nights in Jul 2024

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities, room comfort

Good Hotel

Hotel is good, staff very friendly and accommodating. Breakfast and food options are good. Room is good with views of table mountain. Only downside is the area the hotel is located in, can be a bit sketchy. Also had to move rooms due to the room smelling of tobacco smoke but the staff were very accommodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Cape Town

Staff were attentive and friendly. Given the price I’d say it’s very good for value with it’s location close to nice bars and restaurants, filling breakfast buffet and a la carte choices included. Parking fee is reasonable at 150 rand a day.
Stayed 3 nights in May 2024

8/10 Good

Eve

Liked: Cleanliness, staff & service, amenities
Thé property had us booked for 2 people instead of 3 and we had a few challenges at checking in but thankfully was resolved next day.
Stayed 4 nights in Apr 2024

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, amenities
Our stay was good, except that the door to the room and the bathroom were banging so it sounded like it would burst apart from that everything was fine, breakfast ok staff ok
Stayed 5 nights in Aug 2024

8/10 Good

DENNIS

Liked: Cleanliness, staff & service
Location is not good
Stayed 6 nights in Jul 2022

8/10 Good

Nyale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The power sockets are inconvenient for users who don’t use the round pins.
Stayed 4 nights in Nov 2022

10/10 Excellent

Ngozi

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and knowledgeable staff, clean rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Ngozi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff had a great time
Stayed 1 night in Oct 2025

8/10 Good

Ngozi

Liked: Cleanliness, amenities, property conditions & facilities
Everything! Clean rooms and friendly staff I did not use most of the amenities
Stayed 2 nights in Oct 2025

10/10 Excellent

Monojeet

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Liwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and professional
Stayed 4 nights in Aug 2025

6/10 Okay

Mary-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, there is MAJOR construction directly across the street that begins at 7am -- even on the weekends. The stay was perfection, except for that dream of finally getting to sleep in :/
Stayed 1 night in Jul 2025

10/10 Excellent

Susanna

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Luxurious accommodations. Excellent staff
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, clean and quiet with nice views.

Really spacious wonderful rooms in the centre of town. Excellent breakfast buffet with made to order options.
Stayed 4 nights in May 2025

6/10 Okay

CHRISTINA

Liked: Cleanliness, property conditions & facilities, room comfort

Solo traveler in City Center

As a solo female traveler, my #1 priority is safety. I do my research - I wanted to see a lot of things around Cape Town. This seemed like the perfect spot, even though it is 1 block from Long Street. I liked that they offer a shuttle to V&A - it was great. They also have a shuttle to Camps Bay. The day I wanted to go to Camps Bay, I put a Do Not Disturb sign on the door & left. The shuttle was 20 mins late, so I decided to Uber & take the shuttle back from Camps Bay in the afternoon - I communicated this to the staff very clearly & it was understood that I would be coming back on the afternoon shuttle. The shuttle did not arrive at the pick up spot I was told to go to. After waiting 30 mins in a dark parking garage, I called & the Manager told me the driver didn't see anyone (I was 10 mins early for pickup) - the Manager told me in 3 follow-up calls that they were sending a car (different cars). Nothing ever came. Finally, I went to the curb and paid cash for a ride back to the hotel. Upon entering my room, I could see that someone had been in my room. The Manager said that didn't happen. When I pushed the issue, he showed me a line by line print-out of all the digital logged enters/exits from my room - many of which were from times that I was not even on the property (I showed him my Uber schedules). He had no explanation - he Gaslighted me like I just didn't remember, or as if I didn't know when I was at a restaurant having dinner. NO RESPONSIBILITY OR CONCERN. SO UNSAFE!
Stayed 5 nights in May 2025

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel - but bad pool

I really liked the hotel. Central location near Long Street og Bo-Kaap. Very friendly staff. Nice room… Only complaint is the pool. In many pictures you see a hotel pool, you have no access to. It is a private pool for the penthouse suiite. The hotel pool is very basic nd freezing on a much lower level.
Stayed 3 nights in Apr 2025

8/10 Good

Mychel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice property and conveniently located!
Stayed 1 night in Apr 2025

10/10 Excellent

Marinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and tastefully decorated.
Stayed 1 night in Apr 2025