The Ritz Cape Town Reviews, Deals & Photos 2025

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Art Deco hotel with 2 restaurants connected to the convention center in Cape Town

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Where to?

Dates

May 2025

June 2025

Outdoor pool, cabanas (surcharge), pool umbrellas

Overview
Rooms
Location
Policies

Popular amenities

Bar
Breakfast included
Parking available
Room service
24/7 front desk
Pool

Room options

All rooms

1 bed

Showing 4 of 4 rooms

1 Bedroom Suite

Highlights

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Separate bedroom

Premium bedding

Memory foam bed

54 sq m
Ocean view
Sleeps 2
1 King Bed

Deluxe Room

Highlights

Air conditioning

Heating

Connecting rooms available

Blackout drapes/curtains

Premium bedding

Memory foam bed

Hair dryer

25 sq m
Ocean view
Sleeps 2
1 Queen Bed

Premium bedding, memory foam beds, minibar, in-room safe

City Room

Highlights

Air conditioning

Heating

Connecting rooms available

Blackout drapes/curtains

Premium bedding

Memory foam bed

Hair dryer

23 sq m
Ocean view
Sleeps 2
1 Queen Bed

Luxury Room

Highlights

Air conditioning

Heating

Connecting rooms available

Blackout drapes/curtains

Premium bedding

Memory foam bed

Hair dryer

30 sq m
Mountain view
Sleeps 2
1 King Bed

About the neighborhood

Cnr. Main & Camberwell Roads, Sea Point, Cape Town, Western Cape, 8050

What's nearby

Cape Town Stadium - 20 min walk - 1.7 km
Two Oceans Aquarium - 2 min drive - 2.1 km
Cape Town Cruise Terminal - 3 min drive - 2.8 km
Cape Town International Convention Centre - 4 min drive - 3.2 km
Long Street - 4 min drive - 3.8 km

Getting around

Cape Town Station - 9 min drive
Observatory Station - 10 min drive
Cape Town Intl. Airport (CPT) - 18 min drive

Restaurants

‪Shift Espresso Bar - ‬3 min walk
‪Damascus Restaurant - ‬7 min walk
‪Pauline’s - ‬5 min walk
‪The Hussar Grill - ‬10 min walk
‪He Sheng - ‬4 min walk

About this property

The Ritz Cape Town

Upscale family-friendly hotel near Cape Town International Convention Centre

Take advantage of a free breakfast buffet, a poolside bar, and a garden at The Ritz Cape Town. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services.

Other perks include:

An outdoor pool with cabanas, sun loungers, and pool umbrellas
Self parking (surcharge), an area shuttle, and supervised childcare (surcharge)
An elevator, luggage storage, and free newspapers
A 24-hour front desk, meeting rooms, and tour/ticket assistance

Room features

All 212 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like late night room service and free WiFi.

More conveniences in all rooms include:

Rainfall showers, free toiletries, and hair dryers
TVs with premium channels
Electric kettles, heating, and daily housekeeping

Languages

English

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)

Pool
Hot Tub
Breakfast included
Spa

AED 3,393 total

includes taxes & fees

22 Jun - 23 Jun

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Area shuttle (surcharge)
Self parking on site (ZAR 60 per day)
Extended parking on site (surcharge)
Limited onsite parking
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily
2 restaurants
3 bars/lounges
A poolside bar

Restaurants on site

Casa
Top of the Ritz revolving

Things to do

Free children's club
Outdoor pool
Playground

Family friendly

Babysitting (surcharge)
Free children's club
Outdoor pool
Playground
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service

Business services

Business center
Conference center
Meeting rooms

Outdoors

Garden
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking

1 building
23 floors
Art Deco architecture
Built in 1972
Designated smoking areas (fines apply)

Room amenities

Bedroom

Blackout drapes
Memory foam mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Rainfall showerhead
Towels provided

Entertainment

TV with premium cable channels

Food and drink

24-hour room service
Electric kettle
Free bottled water
Minibar

Air conditioning
Connecting rooms available
Heating
Iron/ironing board on request
Phone
Safe

Policies

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

Self parking fee: ZAR 60 per day
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cape Town Hotel Ritz

Cape Town Ritz

Cape Town Ritz Hotel

Hotel Cape Town Ritz

Hotel Ritz Cape Town

Ritz Cape Town

Ritz Cape Town Hotel

Ritz Hotel

Ritz Hotel Cape Town

Cape Town Ritz Hotel South Africa

The Ritz Cape Town Hotel

The Ritz Cape Town Cape Town

The Ritz Cape Town Hotel Cape Town

Frequently asked questions

Does The Ritz Cape Town have a pool?

Yes, this property has an outdoor pool.

Is The Ritz Cape Town pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz Cape Town?

Self parking is available for ZAR 60 per day. Extended parking is available for a fee. Limited spots are available.

What time is check-in at The Ritz Cape Town?

Check-in end time: anytime.

What time is check-out at The Ritz Cape Town?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Ritz Cape Town located?

This family-friendly Cape Town hotel is located by the ocean, within a 10-minute walk of Sea Point Promenade, Table Mountain National Park, and Green Point Park. Milton Beach and Green Point Lighthouse are also within 15 minutes.

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The Ritz Cape Town Reviews

6.8

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Property conditions & facilities

10/10

Matavilhoso! À vista do quarto e do restaurante principalmente é de tirar o fôlego!

Stayed 1 night in May 2018

10/10

We spent a couple of days in Cape Town and the Ritz was the perfect home base. The interior is very nice and the team extremely friendly.

Stayed 5 nights in May 2018

6/10

O quarto era muito confortável, porém o café da manhã deixa muito a desejar. Além de ser confuso e muito demorado. Eles nos dão um cardápio com poucas opções, e em todas as vezes ficamos aguardando mais de 30 minutos pela espera do prato. Sendo que o hotel estava totalmente vazio. Além disso sempre vinha faltando algo no prato. Além disso, o concierge não é honesto, seu nome é Sadick. Eu e meu marido solicitamos um táxi pois iríamos conhecer um restaurante bem famoso chamado Mama África, pedimos ao hotel que solicitasse o táxi. Enquanto aguardávamos o concierge Sadick veio em nossa direção se apresentou e perguntou onde íamos. Explicamos e ele nos disse com toda a certeza que o restaurante havia falido e nos indicou um outro. No momento ficamos satisfeitos pela ajuda. Porém quando chegamos ao outro restaurante o “taxista” amigo do concierge nos cobrou R200 de uma corrida que normalmente era R35. Além disso descobrimos dias depois que o restaurante que queríamos ir ainda estava aberto. Ele é desonesto e trapaceiro.

Stayed 4 nights in May 2018

8/10

Hotel muito bem localizado. Foi todo reformado o quarto é muito bom e a vista também. O serviços e atendimento bom e café da manhã muito bom.

10/10

We stayed at the newly revamped hotel for two weeks and loved our stay. After an initial problem with our room, we were instantly upgraded to a large room with a breathtaking view of Lion's Head and the sea. The staff at The Ritz are simply wonderful! They are all friendly and helpful, always greeting us with a smile. The breakfast buffet was good, with eggs made to order and a good selection of other items. The hotel is one block from the Promenade where we enjoyed walking. There is a large choice of restaurants within walking distance and the area is safe. We did not take advantage of the revolving restaurant, but the views from up there were stunning! We would definitely stay at The Ritz again!

Stayed 14 nights in Mar 2018

8/10

Satisfactoria lo hizo posible la gerente de turno, muy amable su atencion y preocupacion.

2/10

Went to dinner, returned to room and realized I need to buy water because there was none stocked in my room. Made the misteak of leaving my purse under the TV for 15 minutes while I went downstairs. During that time someone entered my room to drop off a “complimentary” dessert tray. Cute right? Wrong! Discovered several hundred US dollars went missing! Immediately reported it to manager on duty, he could have cared less and told me he couldn’t go around accusing people and that he would alert the morning manager. Upon check out the next morning nobody knew of the situation and there was no follow up even a month after! Why are they entering rooms late at night and doing nothing about stolen money? This place is weird and shady. Lesson learned don’t drop your guard for even a second. STAY FAR AWAY FROM THE RITZ...

Stayed 1 night in Feb 2018

10/10

The Ritsz hade en fantastisk service, personalen hjälpte oss med restaurangbokningar, tips på aktiviteter, kollade vädret och var väldigt om sig och kring sig för oss.

4/10

No hairdryer, no robes, no slippers, hard pillows with no pillow choices, extractor not functioning in the bathroom, small bottled water only for 1 provided and 45 minutes to get room service to rectify after phoning multiple times made our stay very disappointing for a hotel that has been newly renovated, but has missed the mark. Fine details to the renovation like leaving the old brown covering inside the lift doors, badly covered passage walls / finishes and unfinished areas on the restaurant level makes one feel that the decoration upgrade was done as cheaply as possible. The staff in the restaurant were friendly and did ask how was our stay, but more needs to be done to tell guests that you can order a cooked breakfast, as the food variety on display was minimal. Pity, because the past reviews online has been shocking, but we though that things would have dramatically changed due to a "complete renovation". A lot more work and attention to detail needed. Nice pool area though.

Stayed 1 night in Mar 2018

10/10

Sadick is an outstanding concierge. he was very attentive to all our needs and went above and beyond to make sure all needs were met. He greeted us every morning with a warm and inviting greeting. The Restaurant and Bar staff was awesome, the Manager was informed that I was lactose intolerant, he immediately walked to the local store and bought soy milk that would last my entire stay. The staff at the revolving restaurant were excellent, specially our waitress. South Africa was on our bucket list, however, our experience, because of the staff, has turned it into a place we will visit again.

Stayed 5 nights in Feb 2018

2/10

Safety box was not functional upon my arrival. My mistake, I left my money inside my luggage. Unfortunately housekeeping stole money out of my bags. The next day I informed Reception and asked them NOT to let anyone into my room. However when I came back at night the room was cleaned and housekeeping has been there again despite my earlier note. Stay there at your own risk.

Stayed 3 nights in Feb 2018

6/10

Only there for one day & night, Inside building works where noisy. Safe in room you could just pick up and walk out with it. Unfortunate couldn’t use pool due to drought & rain

Stayed 1 night in Feb 2018

4/10

8/10

Renovering genomförd med lite fuskhantverk. Men väldigt fint och trevlig serviceminded personal. Väldigt fin frukost, restaurang och poolbar.

Stayed 2 nights in Feb 2018

4/10

Stayed 2 nights in Feb 2018

6/10

Fridge was installed during the stay(!); no information material available; not possible to borrow an iron; unwelcoming lobby; quite friendly staff; room very small; bathroom with see-through glass wall (please stop this nuisance; it's spreading); fantastic views; food ok and not overly priced; grocery shop + pharmacy nearby; charged twice for the same dinner. No chance to experience the top-floor restaurant - spaces should really be kept open exclusively for guests - and it seems the pool was available to members of the general public, if so, it's highly unsuitable. It's small enough as it is.

Stayed 4 nights in Dec 2017