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W-Collection Franschhoek at L'Ermitage

2.5 star property

Choose dates to view prices

W-Collection Franschhoek at L'Ermitage provides amenities like a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
The current price is AED 629
AED 629 total
includes taxes & fees
31 May - 1 Jun

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About this property

W-Collection Franschhoek at L'Ermitage

  • Property highlights
  • W-Collection Franschhoek at L'Ermitage provides amenities like a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • 2 outdoor pools along with sun loungers and pool umbrellas
    • Free self parking
    • Tour/ticket assistance, concierge services, and outdoor furniture
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
  • Extra conveniences in all rooms include:
    • Deep soaking tubs, hair dryers, and shampoo
    • 40-inch Smart TVs with digital channels
    • Wardrobes/closets, balconies, and separate sitting areas

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  • Pool
  • Breakfast included
  • Kids pool
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The price is AED 724
AED 833 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 48 hours before arrival with check-in instructions; your host will greet you

This property doesn't offer after-hours check-in

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does W-Collection Franschhoek at L'Ermitage have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at W-Collection Franschhoek at L'Ermitage ?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at W-Collection Franschhoek at L'Ermitage on 31 May 2026 start from AED 629, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is W-Collection Franschhoek at L'Ermitage pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at W-Collection Franschhoek at L'Ermitage ?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at W-Collection Franschhoek at L'Ermitage ?

Check-out is at 11:00 AM.

Where is W-Collection Franschhoek at L'Ermitage located?

Situated in Franschhoek, this hotel is within 1 mi (2 km) of Huguenot Memorial Museum, Sénéchal-Senekal Art Gallery, and Franschhoek Town Hall. Franschhoek Art House and Dutch Reformed Church are also within 1 mi (2 km).

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Reviews

Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 16 out of 16 reviews
Rating 8 - Good. 0 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

Reviews

Verified

10/10 Excellent

Mrs C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property in beautiful Franschoek. The property is beautifully furnished & very well stocked. Beds were comfortable. Daily cleaning option fantastic.
Stayed 12 nights in Apr 2026
Verified

10/10 Excellent

Roland

Clean , pleasant and fabulous views.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely spacious and clean accommodation. Gorgeous views. Thanks so much
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful with the most stunning views. This place was more than a room - it was like an high end apartment. Fabulous welcome from the Esme & her staff. Up the hill from central Franschhoek. Would love to come back 👍
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay - the villa was huge, well-equipped, and clean. A separate bedroom balcony & large patio area looked upon a lake and the mountains of Franschhoek - beautiful! We didn't use the pool, but it looked great from a distance. In-suite laundry was a game changer, and though we didn't use it, the full kitchen could be useful. I'd say here again in a heartbeat.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
The villa was amazing - awesome views from the patio. It had everything you needed for that stay away from home. It's about a 10 to 15 minute walk to the Franshhoek town centre along a well marked path but Ubers were also plentiful. Esme and the Team really make you feel welcome - I'd definitely stay again.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Out of this world quality. With a sincere, warmer than warm welcome, we were shown into our one bedroom villa. Sounds pokey?? Don’t you believe it. Kitchen, two lounge areas, wood burning fire, study, balcony, main bathroom and guest WC. A total of 26 chairs between the two of us. Everything really high quality. The housekeeping team were first class. They even went to the trouble of emptying the washing machine and hanging out/folding our clean clothes. Franschhoek itself is a haven of peaceful bliss. Both the town and L’Hermitage Villages highly recommended. With just one point to make. The property has a hotel area and beyond that, starts the villas. The security guard directed us to “reception” where it became apparent we were not where we needed to be. We needed to in the Villa section (though there is no separate Villa reception). The hotel must get this all the time but the member of staff you dealt with us was as cold as a fish. Poor first impression!!! Esme, the manager of the Villas on the other hand is superb. Excellent communication via WhatsApp and nothing too much trouble. Thank you Esme and Villa team.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities
Very nice property, exactly like in the pictures. Large, clean and tidy, great safe location less than a mile from the city centre. Host very friendly and very responsive. Would stay here again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazingly beautiful villa

This was the best villa I have ever stayed in. The personal welcome we received was lovely and the villa itself was outstanding. It was spacious, but cozy, with an amazing view. On our 3 week South Africa trip, this was the best place we stayed in. Wifi was excellent. We could get local Italian food delivered to the door. The villa was very central and quiet. And we had our own dedicated parking space. In short, book this villa...you will not be disappointed!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren zum zweiten Mail dort (Einheit 16) und werden wiederkommen.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities
Wunderschönes Zimmer mit tollem Blick in einer schönen Anlage
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Sehr schönes und großzügiges Appartment mit traumhaftem Ausblick. Tolle Gastgeber und freundliches Personal.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities
Das Appartment war super toll und sehr schön eingerichtet. Bereits vor unserer Ankunft wurden wir über whats-app kontaktiert und erhielten Zugangs-Code und Registrations-Formulare, das machte das Check-in sehr einfach.
Stayed 3 nights in Oct 2025