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"Jose at check-in was amazing. He went above and beyond to ensure all our questions were answered. He gave us information on the historical significance of everything around the palace and helped us arrange transportation."

" Pleasant stay"

"The receptionist, Andrea was great. She suggested a place to visit on the way to Porto. Room was clean and sanitized. "

"The customer service was outstanding, front desk and management are doing a great job to ensure your guests have the best experience, from the fresh organic apples at the reception to the staff that is available and open to answer any questions and help you with a smile. Thank you for your flexibility and everything you did for us."

"Wifi did not work in the room "

"Great area and ample room for the whole family."

"Wonderful boutique hotel in a quieter area of Viseu surrounded by water fountains, a lovely church and a simply wonderful park with an abundance of wildlife. Great selection of close restaurants. We particularly enjoyed Vintage restaurant just a 2 minute walk. The owner is a real charmer. The staff at Avenida are very friendly and helpful. Rooms are spacious, well equipped and clean. A highly recommended stay"

"Great choice"

"Nuno, the Manager, was well versed in English, helpful, and knowledgeable about the area. He provided us good guidance to explore the hotspots in the area. I would not recommend driving through this area unless you are willing to accept a few surprises with the GPS and locating the various attractions, including your hotel! I would recommend walking within a 10 minute radius of this hotel to find and explore various restaurant choices for food. Don’t settle for the first one you see!There’s a beautiful 19th century castle within 15 minute driving range of this hotel. Highly recommend a visit quite a bit of interesting short hikes and springs and waterfalls around the palace. However, I wouldn’t recommend staying at the Palace hotel. Food there is pricey. And it is very secluded. Just get a couple of drinks or a sandwich at the palace hotel, which will allow me an opportunity to take some pictures of this architectural marvel! Highly recommend visiting the natural holy water, spring! Quite unique, and all of our travels are around the world! "