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"Was a good hassle free experience "

"Reception staff were really helpful when we turned up having failed to get into the property we were booked into. We booked through Expedia while at the reception desk after they confirmed that the room (the only room available) could be changed to a twin. As there was no one else available, the reception staff went to make the change themselves. Room was clean and as described with views of lake and mountains."

"Easy check in, friendly staff. When I asked for hot water, I was given a kettle straight away. I also liked that there was free hot drinks available. Great stay"

"Very well equipped and clean room."

"Loved the location, staff was accommodating in the hotel, spa, and restaurant. Our suite with living room had a fireplace and dining and lounging deck overlooking the lake. "

"Breakfast buffet was delicious but nothing special. Similar to.othrt buffets in the area "

"Breakfast was outstanding! Facility was clean and centrally located! "

"Outstanding stay at this property. Close to the town center just 10m walk. We had booked 6 nights stay and during check in upgraded our room to lake view with 60$/night which was worth as it gave us stunning view of lake and mountains and we had 2nd floor room which was connected to the lawn garden.. staff is friendly and helpful. Overall excellent stay "

"This place was better than the reviews we read before booking. Easy and smooth check in by very friendly and professional staff. Convenient allocated car park for an fee underneath the building. The one bedroom apartment was spotless and well stocked with tea, coffee, hot chocolate. Close to the main. CBD and easy drive from the airport. We are regular walkers and enjoyed a few strolls to the CBD…. you can use cross streets to go through the less steeper sides. Lots of parking around the outskirts of town too . Spacious room, lovely kitchen - and awesome view of the lake and mountains. Some low level traffic noise during peak hours if you’re highly susceptible to that because the lounge room faces the main road that connects Queenstown CBD to the airport. We’d definitely stay again and highly recommend."