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"The host cancelled the booking on the day of my arrival, and after me spending 4 hours in the apartment carpark trying to get the lockcode to enter my pre-booked apartment. Multiple attempts to contact the host (whilst waiting in the carpark) went unanswered, until finally someone called and said the booking was to be cancelled as the property had been booked out. My booking, made through Stayz, was booked back in Jan/Feb 2025."