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Hotel Casa Baluarte

3.0 star property
A peaceful sanctuary in the heart of Cartagena's Walled City where travelers can indulge in rejuvenating spa treatments and quiet moments of relaxation

Choose dates to view prices

Hotel Casa Baluarte offers a tranquil retreat in Cartagena's Walled City. Guests enjoy continental breakfast, soothing spa services, and a sunny terrace. The bar/deli provides snacks, and WiFi keeps everyone connected throughout their stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, bed sheets

Standard Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, bed sheets

Superior Twin Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (Plus)

Superior Double Room (Plus) | 1 bedroom, bed sheets

Superior Double Room (Plus)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, bed sheets

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Minibar
Coffee/tea maker
Laptop workspace
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, Ensuite

Deluxe Suite, 1 King Bed, Ensuite | 1 bedroom, bed sheets

Deluxe Suite, 1 King Bed, Ensuite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Desk
Living room
Daily housekeeping
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin

1 bedroom, bed sheets

Deluxe Twin

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Laptop workspace
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located near the beach, Hotel Casa Baluarte is in Cartagena Walled City, a neighborhood in Cartagena. Clock Tower and San Roque Church are local landmarks, and travelers looking to shop may want to visit Mall Plaza El Castillo and Centro Comercial La Serrezuela. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Nuevo Bosque Softball Stadium. Visit our Cartagena travel guide
Map
Calle Media Luna No. 10-81, Cartagena, Bolivar, 130001

What's nearby

  • Cartagena de Indias Convention Center "Julio César Turbay Ayala" reflected in the water
    Cartagena de Indias Convention Center
    6 min walk - 0.6 km
  • Colombia, scenic view of Cartagena cityscape, modern skyline, hotels and ocean bays Bocagrande and Bocachica from the lookout of Saint Philippe Castle
    Walls of Cartagena
    6 min walk - 0.6 km
  • View to Torre de Reloj (Clock Tower) with blue sky and warm light, Cartagena, Colombia, Unesco World Heritage
    Clock Tower
    6 min walk - 0.6 km
  • San Felipe de Barajas Castle
    8 min walk - 0.7 km
  • Bolivar Square
    10 min walk - 0.8 km

Getting around

  • Rafael Nunez Intl. Airport (CTG)
    14 min drive

Restaurants

  • El Cabildo Gastromar
    2 min walk
  • Colombitalia
    1 min walk
  • Libertario Coffee Co. & Roasters
    1 min walk
  • Beer Lovers Tap Room
    2 min walk
  • Celele
    1 min walk

About this property

Hotel Casa Baluarte

Hotel near Cartagena de Indias Convention Center
Close to Clock Tower, Hotel Casa Baluarte provides free continental breakfast, an airport shuttle, and a terrace. Treat yourself to spa services, such as a massage or a facial. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a snack bar/deli.
You'll also find perks like:
  • Free self parking
  • Tour/ticket assistance, luggage storage, and a TV in the lobby
  • A 24-hour front desk
Room features
All guestrooms at Hotel Casa Baluarte feature comforts such as air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: COP 4000 per person, per night
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Baluarte Cartagena
Casa Baluarte Cartagena
Casa Baluarte
Hostal Baluarte Hotel Cartagena
Hotel Casa Baluarte Hotel
Hotel Casa Baluarte Cartagena
Hotel Casa Baluarte Hotel Cartagena

Frequently asked questions

Is Hotel Casa Baluarte pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Casa Baluarte?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Casa Baluarte?

Check-out is at 11 AM.

Where is Hotel Casa Baluarte located?

Located in Cartagena Walled City, this hotel is within a 10-minute walk of San Roque Church and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mi (2 km).

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Reviews

Hotel Casa Baluarte Reviews

7.8

Good

8.6

Cleanliness

8.8

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 45 out of 110 reviews
Rating 8 - Good. 33 out of 110 reviews
Rating 6 - Okay. 14 out of 110 reviews
Rating 4 - Poor. 8 out of 110 reviews
Rating 2 - Terrible. 10 out of 110 reviews

Reviews

10/10 Excellent

Alphonso James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 6 nights in Sep 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Getsemaní, an incredible area in Cartagena. Everything was wonderful
Stayed 6 nights in Nov 2022

6/10 Okay

Rhonda

Liked: Cleanliness, staff & service
This property is located in a Central area and very walkable. The staff is great and friendly. The property is super clean and great for a Solo Traveler.There was no hot water for a good shower. So I took cold showers for 5 days. My toilet was clogged almost daily. The rooms are very very small.
Stayed 6 nights in Jun 2022

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible booked through Expedia app and property stated that they did not find a reservation with my name after showing them the email. Associate was not helpful nor tried to assist with getting a manager to look for reservation.
Stayed 1 night in Aug 2022

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
En general muy buenonsolo el detalle debla ducha con agua caliente
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
En general el hotel esta muy bien. El desayuno demorado y las sabanas no me.olian bien, pero el resto limpio
Stayed 3 nights in Aug 2022

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel comodo y bien ubicado

Hotel muy bien ubicado, comodo y con buen servicio
Stayed 3 nights in Aug 2022

2/10 Terrible

Luis Angel

Disliked: Cleanliness, amenities, property conditions & facilities
No nos gustó, la habitación no es lo que prometen en las fotos, huele mucho a humedad.
Stayed 3 nights in Jul 2022

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es único y se siente parte de Cartagena y lo que deberían de mejorar es que la bañera tenga agua caliente ya que sale super fría
Stayed 4 nights in Jul 2022

2/10 Terrible

Toriano Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t waste your money.
Stayed 1 night in May 2022

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay here, it was clean, I felt safe because there is always someone at the door. The hotel staff were all friendly and helpful when we asked for help. I loved that the location of this establishment was neither too close where it was noisy nor too far from all the fun in Cartagena.
Stayed 5 nights in Apr 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very friendly and helpful.
Stayed 3 nights in Apr 2022

4/10 Poor

John

Disliked: Staff & service

Be aware

I paid for dual occupancy and when my girlfriend showed up they charge me $100,000 pesos extra. I had occupancy for two and breakfast for two on my reservation, but they still demanded more. They were very unwilling to work it out with me an compromise. It also too over an hour to talk to them about this. Employees were moving through the hotel very early in the morning talking with regular level voice from 6:00am on, moving ladders, slamming doors, moving buckets, etc. the hotel is very tight quarters with a small hallway in between rooms. Staff shouldn’t be working in the room areas until at least after 8:00-8:30am
Stayed 1 night in Apr 2022

6/10 Okay

Patricia

Liked: Cleanliness
Disliked: Staff & service
Thinks is a lovely property filled with wonderful art. This staff spoke no English and could not even understand google translate. My Room was about closet size and had to work at getting my suitcase in. The biggest problem was they do not provide hot water. This was not a cheap property on your site! I moved to a great hotel nearby for less money and they have great customer service, very nice rooms, pool, great breakfast and hot water. I think Columbia is not a good place to use Expedia. It is 3-4x local pricing. How can you list hotel with no hot water?
Stayed 2 nights in Apr 2022

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The room was very small on the 1st floor. Very basic. I felt that it was very overpriced. I’m in Bogata now at the Hyatt Place where my bed would fill the whole room at hotel Casa Balaure. Plus Im paying less. I felt this was $45 range room. Maybe other floor rooms were bigger.
Stayed 1 night in Mar 2022

2/10 Terrible

Jacques

Pas de fenêtre endroit non sécuritaire Rue malsaine endroit à déconseillé On est pas content On a changé d’endroit après une journée On aimerait un remboursement de 3 nuits Merci
Stayed 3 nights in Mar 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2022

4/10 Poor

Martin

Disliked: Cleanliness, staff & service

Forfærdeligt ophold

Vi havde bestilt to værelser til ophold i en uges tid. Vi blev mødt af en receptionist der intet engelsk kunne overhovedet, hvilket var tilfældigt ved samtlige medarbejdere på stedet. Værelserne har absolut ingen lyd-isolering. Man kan høre alting. Forfærdelig oplevelse. Det ene værelse lå skråt overfor receptionen, her kunne man høre støj fra både gaden, receptionen, værelserne ved siden af og medarbejdernes færden. Helt igennem forfærdeligt. Der blev anmodet om at bytte værelse grundet generne. Men receptionisten (kvinde) gjorde intet for, at imødekomme ens ønske. Som dagene gik blev hun mere og mere ligeglad med en som gæst, og man blev mødt af en følelse af, at man var uvelkommen der. Det ene værelse var utroligt smalt, ingen plads til sine ting og havde ingen udluftning, så der var fugtigt konstant. Det andet værelse havde spindelvæv og myre på værelset, samt dårlig internetforbindelse hele ugen. Gældende for begge værelser var ligeledes, at der intet varmt vand var. Dårlig oplevelse at man dårligt kan gå i bad. Morgenmaden var som sådan okay. Ingen buffet men bestilling. Dog med begrænsning på, så er man sulten må man selv ud og købe mere. Rengøringspersonalet larmer uhæmmet fra kl 5 30 af, og gør intet for at give gæster en god oplevelse. Eneste positive ved hotellet er beliggenheden m.h.t. gåafstand til diverse ting, og tagterassen Overall er det, det dårligste ophold jeg har haft i 20 år. Anbefaler overhovedet ikke. Vælg et andet sted.
Stayed 8 nights in Feb 2022

10/10 Excellent

Isabel hidalgo Valencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!

El hotel es muy lindo, tiene muy buena ubicación, está cerca a todo, el personal de recepción, de limpieza y de cocina fueron muy amables. Nuestra habitación siempre estuvo muy limpia y lo más importante!!! tiene aire acondicionado.
Stayed 3 nights in Mar 2022

6/10 Okay

María

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Me gusto la ubicación y el desayuno era muy rico , el personal muy amable . Pero la habitación era terrible muy incómoda mínima ! Me costaba hasta caminar, no tenía agua caliente y encima tenían un solo secador de pelo para todo el hotel . Costaba dormir porque se escuchaba demasiado ruido
Stayed 5 nights in Mar 2022

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es una casona

Me encantó el hotel, lamentablemente su ubicación no fue de mi agrado pero el hotel hermoso, instalaciones hermosas, desayunos exquisitos. Te puedes hacer masajes y la sra. Que los hace es excelente en su trabajo
Stayed 4 nights in Feb 2022

4/10 Poor

ettore

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Non c'e acqua calda, phon, cassa di sicurezza. La mia camera era bella ma molto rumorosa
Stayed 4 nights in Feb 2022

10/10 Excellent

SHEILA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and very helpful. The breakfast was very good and complete. The hotel was nice and comfortable. The location is excellent!
Stayed 7 nights in Feb 2022

6/10 Okay

Juan, Astoria

Liked: Staff & service
Extremely small room, I asked for another room but there were not available. I asked for an iron, but it doesn’t have available. I asked for Splenda or another sweetener and same problem, they doesn’t have it.
Stayed 3 nights in Jan 2022