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Hotel Dorado Plaza Punta Arena

3.0 star property
Hotel on the beach, with outdoor pool

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Photo gallery for Hotel Dorado Plaza Punta Arena

On the beach, free beach cabanas, beach towels, beach volleyball
Sundeck
Standard Room | 1 bedroom, down comforters, individually decorated, desk
Outdoor pool, sun loungers
Outdoor pool, sun loungers

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • All inclusive
  • Pet friendly
  • Bar
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, down comforters, individually decorated, desk

Standard Room

Highlights

Balcony
Yard
Individually decorated
Air conditioning
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds and 1 Twin Bed

View all photos for Room Standard

1 bedroom, down comforters, individually decorated, desk

Room Standard

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed OR 4 Twin Beds

About the neighborhood

Map
Isla de Tierrabomba, Sector Isla Arena, Cartagena, Bolivar, 130018

What's nearby

  • Playa de Punta Arena - 1 min walk - 0.0 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 30 min drive

Restaurants

  • Las Chivas Restaurant
  • Charlie’s Coffee
  • Intriga Tropical
  • Altoque
  • Restaurante Santander

About this property

Hotel Dorado Plaza Punta Arena

Hotel near Bocagrande Beach
Located close to San Fernando Fort, Hotel Dorado Plaza Punta Arena provides a swim-up bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a beachfront location, free beach cabanas, and beach volleyball. The on-site restaurant, Restaurante, offers breakfast, lunch, and dinner. In addition to a garden and a bar, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and a swim-up bar
  • Buffet breakfast (surcharge), an area shuttle, and beach towels
  • Wedding services, smoke-free premises, and luggage storage
Room features
All guestrooms are individually decorated, and offer comforts such as air conditioning.
Other amenities include:
  • Bathrooms with showers
  • 32-inch LCD TVs with satellite channels
  • Private yards, wardrobes/closets, and daily housekeeping

All inclusive details

All-inclusive room rates at Hotel Dorado Plaza Punta Arena are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: COP 25,000 for adults and COP 25,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Restaurante

Things to do

  • Beach volleyball
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
The front desk is open daily from 6:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Transfers to the property will be included for guests who register by 3 PM.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of COP 60000 per pet, per stay
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 25000 for adults and COP 25000 for children
  • Pet fee: COP 60000 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Isla Arena Plaza
Hotel Isla Arena Plaza Tierra Bomba Island
Isla Arena Plaza Tierra Bomba Island
Isla Arena Plaza
Hotel Isla Arena Plaza
Dorado Plaza Punta Arena
Hotel Dorado Plaza Punta Arena Hotel
Hotel Dorado Plaza Punta Arena Cartagena
Hotel Dorado Plaza Punta Arena Hotel Cartagena

Frequently asked questions

Does Hotel Dorado Plaza Punta Arena have a pool?

Yes, this property has an outdoor pool.

Is Hotel Dorado Plaza Punta Arena pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of COP 60000 per pet, per stay.

How much is parking at Hotel Dorado Plaza Punta Arena?

This property doesn't offer parking.

What time is check-in at Hotel Dorado Plaza Punta Arena?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Hotel Dorado Plaza Punta Arena?

Check-out is at 9:00 AM.

Are there all-inclusive benefits at Hotel Dorado Plaza Punta Arena?

Some rate plans available at this property are all-inclusive.

Where is Hotel Dorado Plaza Punta Arena located?

Located on the beach, this hotel is in Cartagena, within the vicinity of San Fernando Fort.

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Hotel Dorado Plaza Punta Arena Reviews

Reviews

6.0
Rating 10 - Excellent. 9 out of 56 reviews
Rating 8 - Good. 13 out of 56 reviews
Rating 6 - Okay. 14 out of 56 reviews
Rating 4 - Poor. 8 out of 56 reviews
Rating 2 - Terrible. 12 out of 56 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10

Great Location, Great service, great beaches and very affordable!!
Stayed 1 night in Mar 2025

6/10

limited meals and some not fresh other saved to serve the next day
Stayed 3 nights in Dec 2024

2/10

Where to start? I booked throught expedia 2 months before my vacation, the full amount. After realizing that this is on an island and would be inconvenient i contacted expedia multiple time to reimburse and book another one(2months in advance is more than enough for expedia to make there money back). They disagreed and told me to contact the dorado people. I took a week of back and forth for them to switch me to the dorado in boca grande for a surplus. I arrived in the boca grande hotel and it was dirty, discussing no attention to detail and very smelly. When in the lobby i couldnt suspect anything wrong but once i entered my room it was sire i wouldnt be able to stay there for a week. I proceed to book another hotel in the old fortified city which is way better and CHEAPER. When i wanted to check out they ask me if i want to change room! Big joke i dont beleive there is descent room in that place. Do yourself and family a solid one and do not book with that whole chain. And expedia need to do way better on client satisfaction! I need a reimbursement or voucher! Anyway very disappointing experience
Stayed 7 nights in Apr 2025

10/10

The staff and security were incredible. Very friendly and fast service. Couldn't ask for more.
Stayed 7 nights in Jul 2022

10/10

Food was not great, but in overall it was good
Stayed 6 nights in Aug 2022

4/10

My regret is staying on an island for a whole week. I should stayed on the mainland and gone to the island just for a day trip. The hotel service was terrible...not from everyone but the majority of the staff was less than accommodating. The room faced a rooster farm, they made noise from 2am throughout the day. One night the chef left early and we were unable to eat for dinner because there was no food prepared. Going to the island no one told us that we had to carry our luggage ourselves onto the boat which got wet both ways. The staff covering the bar were lacking in customer service and most of the time, not present. It was nice having a beach but it was sooooo dirty with garbage. The only good thing about this hotel was that the food was actually pretty decent. Only 2 days they had buffet but there wasn't enough ppl for buffet style so you had to make sure you reserved what you wanted to eat for lunch or else you couldn't eat. It was not ideal. The rooms had mold, no shower curtain, no hot water in the w/c and the TV never worked. Overall, I wouldn't stay there again. It was advertised as an all-inclusive...but it wasn't really that. Stay on the mainland....dont stay on an island for an extend amount of time. The boats only run until 4 or 430pm so you're stuck until the next day and everything on the island closes early on the island. There was only one lovely store that was open until 7pm to buy essentials like booze since the hotel was lacking on that part after 6pm.
Stayed 8 nights in Jan 2025

2/10

Do NOT stay here, does not look like photos, NO hot water, black mold on pillows and bedding, non responsive staff, owner is a con artist who told us to cancel through Expedia and rebook through them, then declined to refund the Expedia reservation - so they double charged us. Don’t stay at this hotel, or on this island. The beach in front is a public beach, no hotel staff outside the locked gate. WORST hotel of our lives.

4/10

The hotel said it was all inclusive with the food, drinks, they control the portion of the food, if you ask for another piece of break they said it was1 per person, it was the same with meat, chicken or rice, on the last 2 days it looks like the chef arrived, the presentation of the food was a little better.. The transportation is very limited, I sent e mails before my arriving and nobody answer, we lost the first night because the flight was delayed , I tried to reach out for the transportation, but they only has it from 9 am to 11 am to take you on boat to the island, I spoke with the person in charge for the ship and she explained it to me, that they have a contract with the hotel, she provided me the phone# from another ship, but I had to pay out of pocket for this on Sunday, so we decided to stayed in another hotel due to the inconvenient. The next morning I spoke with the person in charge in the hotel to let them know that we will arrive on Monday morning ,explained that we had an issue with the flight and nobody answer. He never notified the arrival to the reception. They don’t clean the room, they knock your door to clean when you are inside so you can declined. The price in the relation with the food, drinks services and cleaning, it is not worth it. The last night we had to go to another hotel, I asked for my refund they said that is not with them. I Lost my money.
Stayed 7 nights in Dec 2024

2/10

This property Is located in Tierra bomba, the hotel has a terrible infrastructure the floor is uneven all around, where the buffet is served it seems To be an obstacle course. You can not diferénciate the steps and all are uneven, I had a terrible fallout I have bruises all around my legs. The next day my friends saw rats, so we asked to get transferred to El Dorado Cartagena. Where we encountered another problems. Just avoid ElDorado en Tierra bomba or Cartagena
Stayed 3 nights in Jul 2022

2/10

Stayed 5 nights in Aug 2024

8/10

El hotel esta en remodelacion, y parece ser inseguro fuera del hotel, recomiendan no salir despues de las 6
Stayed 1 night in Oct 2023

2/10

El Todo Incluído es una estafa

2/10

The pictures are photoshopped to make property look attractive. The directions to get to the hotel are incorrect. You are required to take a boat, a very unsecure boat to rrach the property, for which there is very little traffic, so boat drivers charge excessively for trips. You are at the mercy of the boat drivers being available to get to and from the hotel. The package that is promised and the food leaves air to be desired. Overall, i stayed for 2 hours and booked elsewhere. That should say it all.
Stayed 4 nights in Jul 2022

4/10

Stayed 1 night in Jan 2022

10/10

súper lindo una vista espectacular
Stayed 1 night in Jan 2022

2/10

MI PRIMERA IMPRESION AL LLEGAR FUE QUE NO HABIA ELEGIDO UN HOTEL SI NO UNA PENSION PUES LA VERDAD LAS FOTOS SON PUBLICIDAD ENGAÑOSA . NUNCA FUE UNA ALIMENTACION BUFFET SI NO QUE NOS PREGUNTABAN Y DABAN OPCION DE DOS PLATOS , FRUTA NO SE VIO JUGOS SIEMPRE FUERON LOS MISMOS. EL BAR SOLO FUNCIONA DE 11 A 6 PM Y LUEGO SIGUEN ES VENDIENDO, EN CONCLUSION NO LO DEBERIAN OFRECERLO COMO TODO INCLUIDO.
Stayed 2 nights in Oct 2021

10/10

Buen hotel, buena playa y buen desayuno por el precio de la habitación. Incluye transporte en lancha.
Stayed 1 night in May 2021

8/10

Stayed 2 nights in Mar 2021

10/10

Estuvo todo bien. Para ser un hotel de playa la cama y el aire acondicionado estuvieron bien
Stayed 1 night in Jan 2021

2/10

I can believe the expidia will have a place like this in there page. Three star this place is not even half a star
Stayed 4 nights in Jan 2020

6/10

Plan todo incluido, no hay variedad en la alimentación, no sirve para niños pequeños que necesiten tomar teteros calientes y baño de agua tibia. Los horarios de check in son para el registro en Cartagena, ya en la isla te entregan la habitación hasta las 3pm y eso. Los snacks escasos y repetitivos. No volveria
Stayed 4 nights in Jan 2020

2/10

There its nothing to like about service was poor cleaness was poor overall a awfull expirience
Stayed 2 nights in Aug 2019

6/10

Nice beach, nice staff, big rooms, Hotel facilities poor. For one or two days will be ok
Stayed 1 night in Jan 2019

8/10

El hotel es ideal para descansar. La habitación que nos dieron estaba remodelada. Tiene un mirador desde donde se aprecia Cartagena. La atención fue excelente.
Stayed 3 nights in Dec 2018

6/10

El personal amable, pero las instalaciones y la limpieza dejan mucho que desear. Mi esposo y mi hijo se enfermaron del estómago por las malas condiciones higiénicas.
Stayed 2 nights in Dec 2018