Hyatt Regency Cartagena

4.5 star property
Luxury hotel with 2 restaurants and 3 outdoor pools

Choose dates to view prices

The Hyatt Regency Cartagena offers a perfect retreat near Bocagrande Beach and the historic San Pedro Claver Church. Travelers can book a Swedish massage or aromatherapy at the spa, then relax by one of three outdoor pools on comfortable loungers.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
The current price is AED 702
AED 702 total
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

Suite, Ocean View (Regency)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 78 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 78 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Ceiling fan
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds, Ocean View

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Ceiling fan
  • 38 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Bay View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds, Bay View

8.0 out of 10
Very good
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Ceiling fan
  • 38 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(63 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Ceiling fan
  • 38 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Bay View

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Bay View

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Ceiling fan
  • 38 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Double Beds

1 Bedroom Ocean View Residence

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 72 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View Residences with 1 bedroom

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 72 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Bedroom Residence

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Map
Carrera 1 No 12-118, Cartagena, CO, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.0 km
  • Clock Tower - 18 min walk - 1.6 km
  • Cartagena de Indias Convention Center - 4 min drive - 1.7 km
  • Castillo Grande Beach - 4 min drive - 2.4 km
  • San Felipe de Barajas Castle - 4 min drive - 2.8 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪7 Cielos - ‬8 min walk
  • ‪51 Sky Bar - ‬2 min walk
  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Juan Valdez Café - ‬1 min walk
  • ‪Semolina - ‬1 min walk

About this property

Hyatt Regency Cartagena

Luxury hotel near Bocagrande Beach
Located close to Cartagena de Indias Convention Center and San Pedro Claver Church and Convent, Hyatt Regency Cartagena provides a poolside bar, a terrace, and an art gallery on site. Indulge in a Swedish massage, a body scrub, and aromatherapy at the onsite spa. Be sure to enjoy lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a coffee shop/cafe.
Additional perks include:
  • 3 outdoor pools and a children's pool, along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • A front-desk safe, concierge services, and newspapers in the lobby
  • Guest reviews say great things the pool, helpful staff, and location
Room features
All 380 individually furnished rooms feature comforts such as 24-hour room service and heated floors, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Bathrooms with rainfall showers and hair dryers
  • Wardrobes/closets, heated floors, and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 96,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Amacagua Lounge
  • Kokau

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Art gallery
  • Children's pool
  • Designer stores
  • Full-service spa
  • Health club
  • Shopping mall
  • Winery release events

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (12,917 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Hot tub
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 42 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 7 2025 to December 1 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 410000 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 44 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 96000 per person
  • Airport shuttle fee: COP 30000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: COP 410000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Cartagena
Hyatt Regency Cartagena Hotel Cartagena

Frequently asked questions

Does Hyatt Regency Cartagena have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM. The property will be renovating one of the pools from January 7 2025 to December 1 2025 (completion date subject to change).

How much does it cost to stay at Hyatt Regency Cartagena?

As of 6 November 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Cartagena on 8 November 2025 start from $191.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Cartagena pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 44 lbs per pet. There's a fee of COP 410000 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hyatt Regency Cartagena?

Self parking is free at this property.

What time is check-in at Hyatt Regency Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Cartagena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hyatt Regency Cartagena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 30000 per vehicle applies.

Where is Hyatt Regency Cartagena located?

Located in Bocagrande, this luxury hotel is within 1 mi (2 km) of Bocagrande Beach, San Pedro Claver Church and Convent, and Clock Tower. Cartagena de Indias Convention Center and Plaza Santo Domingo are also within 2 mi (3 km).

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Reviews

Hyatt Regency Cartagena Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 1128 out of 1417 reviews
Rating 8 - Good. 161 out of 1417 reviews
Rating 6 - Okay. 50 out of 1417 reviews
Rating 4 - Poor. 33 out of 1417 reviews
Rating 2 - Terrible. 45 out of 1417 reviews

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and service throughout
Stayed 4 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff to take of you and great location near the beach.Clean surroundings all the time .It is close to Old town which is great for shopping. The area was safe and taxis always avaliable to take you where you want to go.
Stayed 6 nights in Oct 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay
Stayed 8 nights in Aug 2025

10/10 Excellent

Tempestt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the suites
Beautiful ocean view
Stayed 3 nights in Oct 2025

10/10 Excellent

Coneilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best central location to enjoy all of Cartagena
Stayed 4 nights in Sep 2025

6/10 Okay

Valerie L Smith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 3 nights in Oct 2025

10/10 Excellent

Tamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff once you entered through the doors. Very helpful and catering to all your needs. Breakfast was delicious, coffee was amazing and Spa massage was delightful. Our room was spacious and had the ocean view. Would 100% recommend this hotel to anyone and definitely coming back again
Stayed 4 nights in Oct 2025

10/10 Excellent

Ashley Patrice Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice vacation, friendly staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Kerry-ann

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good food,people,area
Stayed 3 nights in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out stay was excellent. The hotel looks and feels new. It has awesome views of the city and the ocean. Their Pool is very nice and relaxing.
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely nice and the staff even nicer. I would definitely stay here again and recommend it to anyone visiting!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Outdoor pool was excellent, but some of the amenities were not working..very disappointing: the sauna room. The room service food was also very under par.
Stayed 6 nights in Oct 2025

10/10 Excellent

Ester

Very good and one of the most convenient to stay. The staff is amazing the food excellent.
Stayed 7 nights in Jun 2025

10/10 Excellent

magtanggol Pineda Bulaon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The very pleasant food serverscin the restaurant
Stayed 7 nights in Jul 2025

10/10 Excellent

Juan G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay everyday was great and staff was exceptionally nice 👍
Stayed 4 nights in Apr 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful property and wonderful staff!
Stayed 3 nights in Apr 2025

10/10 Excellent

Beverly Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well kept and clean. staff is super nice and helpful
Stayed 5 nights in Apr 2025

10/10 Excellent

Jesus Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable hotel. Their customer service was excellent and the breakfast buffet, wonderful! We were served by Clara several times and she was amazing! I have already recommended it to my friends, and we’ll definitely go back again.
The views from our room were fantastic!
Stayed 4 nights in May 2025

10/10 Excellent

illona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location, the mall next door was a plus, transportation was right there, the beach was very close and shopping in the area as well Hotel was very clean and immaculate, service was amazing from every level. We spent some time at the bar on the 14th and had the best service, the bartender Sara and her coworkers made us feel very welcomed. Sara was very friendly and made the best cocktails, we enjoyed going to the pool bar, Sara is quite a gem and you should be lucky to have her.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn’t like is, I couldn’t bring my girlfriend in because I didn’t register her initially. If I pay for a room, I should be able to bring in whoever.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
It is right on the beach. It is a beautiful large hotel with a great breakfast buffet and clean rooms with all of the things that you want in them from a refrigerator to a blow dryer to a cute little bathroom suite
Stayed 1 night in May 2025

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, front desk personnel on top of everything. Housekeeping perfect. 10/10
Stayed 5 nights in Jun 2025