2/10 سيّئ للغاية
George
27 أكتوبر 2025
عناصر لم تنل الإعجاب: النظافة، والعاملون ومستوى الخدمة، ووسائل الراحة، وحالة المنشأة ومرافقها
THIS WAS MY FIRST TIME IN CARTAGENA, AND MY STAY WAS OCTOBER 22-26 2025. FIRST OF ALL THEY DO NOT TELL YOU BEFORE BOOKING THAT YOU ARE “NOT ALLOWED TO HAVE ANY GUESTS IN YOUR ROOM” THEY “POLICE” YOUR STAY THE ENTIRE TIME MAKING IT UNPLEASANT BY PUTTING YOU THROUGH HELL TO HAVE A GUEST COME VISIT YOU. ALSO THEY HAVE “NO POOL, NO MICROWAVE TO REHEAT MEALS, NO IRON & IRONING BOARD IN YOUR ROOM”. THE STAFF IS MADE UP OF RUDE YOUNG BRATS AND WHO HAVE NO SKILLS OF CUSTOMER SERVICE BUT ONLY THERE FOR ANPAY DAY!!! THEY CHARGE YOU FOR EVERYTHING THEY MAKE EVEN PAPER CUPS!???? WHEN I FIRST GOT THERE I ORDERED A STEAK MEAL AND IT WAS THE WORST CRAP I HAVE EVER HAS IN MY LIFE AND NEVER ATE THERE WHILE I STAYED FOR 4 DAYS. STEER CLEAR FROM THIS HOTEL THEY WILL MAKE YOU ALMOST HATE CARTEGENA BASED ON HOW UNWELCOMING THEY ARE TO NON SPANISH SPEAKING GUESTS! WORST STAY IN ALL OF MY INTERNATIONAL TRAVELS AND I HAVE TRAVELED A LOT ANS NEVER EXPERIENCED SUCH A TREATMENT. EVEN WHEN I READ SOMETHING ABOUT THE GUEST ISSUES ON A REDDIT POST AFTER I ALREADY BOOKED, I CALLED THEM MULTIPLE TIMES AND THEIR RUDE IDIOTS OF STAFFS KEPT HANGING UP THE PHONE ON ME!!! STEER CLEAR AND FIND A BETTER HOTEL IN CARTAGENA AND MAKE SURE TO CALL AHEAD OF TIME BEFORE YOU BOOK TO INQUIRE ABOUT HAVING YOUR GUESTS.
George
أقام 4 ليالٍ في شهر أكتوبر عام 2025
