We booked a stay here last week. First off, the hotel is the only thing on the tiny island and there is nowhere else to go. Next, it is a BIRD SANCTUARY. This isn’t made clear. There are tons of birds packed in the trees. The smell of the bird poop and dead fish in the heat is overwhelming. So much so, we had to leave and stay on the mainland. There is also no hot water there. The staff were nice, but the higher up’s communicating to me through What’s App were very unhelpful, rude, and not accommodating at all. We got no refund, or anything at all. We were told all of the things listed above were clearly stated on their site, and therefore it was my fault. It clearly was not on the website, or I never would’ve booked that. I would recommend on a trip to Cartagena, staying there and only visiting the islands for a day trip, because you will be stranded. Hopefully this will help a future tourist!