Castles in Carter County

"Breakfast lady wasn’t friendly. Breakfast was mid at best. No milk was out and the main dish was cereal…Staff (housekeeper Jenny) was knocking on the door 2 hours before checkout and said oh sorry I did not see your do not disturb sign…hotel really run down but they had people working on the roof and some building authority came thru and shut them down for disregarding the safety of your guest and employees. gm Danny plays a good front but he treats and talks to the employees terribly and doesn’t really help anyone and complains when there is a billing discrepancies out Of guests control…"

"Noise, you can hear everything through the ceiling. Dragging chairs and the bed moving "

"The lady at breakfast was very on top of things."

"The staff was exceptionally friendly. Nice hotel and close to Appalachian State campus."

"The staff is absolutely amazing! I couldn't have asked for better hospitality. The room was clean and the building was clean. However, it is a very outdated hotel in need of upgrading. I will definitely stay here again. The couch is our room was not in good shape by any means and I was honestly scared to sit on it. Other than that the facility was amazing. "

"Everything was nice about this place! They were very accommodating "

"Nice staff. Clean rooms. Lots of parking."

"Exceptionally clean! Overall ambiance is very charming for a quaint and comfortable getaway. Housekeeping and front desk staff are friendly and ready to help guests. Restaurant food was excellent; service/ dining experience not quite up to par. "

"Everything about this hotel was perfect! The room was clean and comfortable, the staff were friendly and helpful, and the location was great. I had an amazing stay and would definitely come back"