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The staff was very friendly ... it was quiet and peaceful just perfect for what we needed

Very quiet. The breakfast crew did an Excellent job Of preparing the food, keeping the items always available and cleaned the serving areas constantly. Very well done.

Friendly staff and clean rooms.

The staff was friendly, helpful, and caring! While i was enjoying my breakfast in the designated area, I heard an older gentleman talking with the front desk person about not understanding how to use the phone to dial out. after a few suggestions, the front deskman politely offered to help the older gentleman place his call with him! This was purely the kindest gesture I have seen from one human being to another in a situation like this in a long time...and I was so proud I was staying in a...

Even though there is a pandemic still happening. The hotel provided a limited breakfast which was a good thing when you are in a hurry. The room was clean and smelled cleaned.. They also requested to were mask . The staff was pleasant and all wear mask as well.

Room was clean. This hotel is geared towards long term stays, a lot of construction crews there. Front desk attendant was great! Shebrea was her name! We need more people like her in the work force!!

We wanted a hotel close to the horse races andmystic lake casino and this hotel fit the plan perfectly

We loved this hotel! Room was very nice, clean and comfortable! Loved the hot tub! We will be coming back!

Nice place

We had a great stay at the Hyatt. The staff was very friendly and the food was delicious. The room was clean and comfortable. My kids enjoyed the pool and I enjoyed the fitness center. My only question is the level of chlorine they used in the pool. My kids and husband all came out with red skin which usually doesn't happen.

Pool and spa were sparkling clean. Comfy bed and duvet.

Stay at the hotel a week and had a marvelous time breakfast wasn't that great but overall everything was great

This is a great hotel! We are a family of 2 adults and 4 kids (ages 5-10) and were all able to sleep comfortably in one room. We had a room with 2 queen beds and then pulled out the hida-bed. The room had plenty of space to hang your stuff and many places to put all your luggage without putting it on the floor. The kitchenette is furnished with necessities, and the fridge is big enough to actually put your things in. The pool is small but fortuneately we had it mostly to ourselves the two times...

We were traveling to this hotel from Keystone SD. We had spent the day sight seeing in south dakota so when we arrived at the hotel it was around midnight. The guy at the front desk was very friendly. We asked about where we could find food and he offered to heat up a pizza for us. We went to our room to un-pack. The pizza was delivered and it was delicious! The hotel and room were clean and the bed was very comfortable. Breakfast was delicious (egg and cheese omelette, hash brown mix, waffles,...

GREAT

Great place to stay in the Shakopee area. Friendly staff. The rooms were clean and the breakfast was good. We also enjoyed the heated pool.