Best Western Plus Casablanca City Center

3.5 star property
Hotel in Casablanca with a 24-hour business center and a 24-hour front desk

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Photo gallery for Best Western Plus Casablanca City Center

Exterior
Lobby
Lobby
Lobby
Daily full breakfast (MAD 150 per person)
The Best Western Plus Casablanca City Center, in the heart of the city, offers practical amenities like dry cleaning, WiFi in public areas, and express check-out. Guests appreciate the helpful multilingual staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
The current price is AED 272
AED 310 total
includes taxes & fees
5 Nov - 6 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Comfort Room, 1 King Bed, Non Smoking, Garden View

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
06 Rue Mohamed El Fidouzi, Casablanca, Casablanca-Settat, 20000

What's nearby

  • Casablanca Twin Towers - 13 min walk - 1.1 km
  • Place Mohammed V - 15 min walk - 1.3 km
  • Central Market of Casablanca - 3 min drive - 2.2 km
  • Hassan II Mosque - 4 min drive - 3.7 km
  • Port of Casablanca - 4 min drive - 4.1 km

Getting around

  • Hassan II Avenue Station - 3 min walk
  • Casablanca Mers Sultan Station - 4 min drive
  • Mohammed V Airport (CMN) - 38 min drive

Restaurants

  • ‪Vista Blanca - ‬5 min walk
  • ‪Little Mamma - ‬3 min walk
  • ‪The Meat - ‬2 min walk
  • ‪Red Coffee - ‬3 min walk
  • ‪Le Duc Casablanca - ‬3 min walk

About this property

Best Western Plus Casablanca City Center

Hotel near Hassan II Mosque
Take advantage of a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services at Best Western Plus Casablanca City Center. In addition to a bar and a 24-hour business center, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Free self parking
  • Full breakfast (surcharge), express check-out, and luggage storage
  • Multilingual staff, a 24-hour front desk, and ATM/banking services
Room features
All 64 rooms offer amenities such as sound-insulated walls.
More conveniences in all rooms include:
  • Electric kettles and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: MAD 150 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower

Food and drink

  • Electric kettle

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MAD 300
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 300
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MAD 150 per person
  • Early check-in fee: MAD 300 (subject to availability)
  • Late check-out fee: MAD 300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Plus Casablanca City Center
Best Western Plus Casablanca City Center Hotel
Best Western Plus Casablanca City Center Casablanca
Best Western Plus Casablanca City Center Hotel Casablanca

Frequently asked questions

Is Best Western Plus Casablanca City Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Plus Casablanca City Center?

Self parking is free at this property.

What time is check-in at Best Western Plus Casablanca City Center?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of MAD 300 (subject to availability).

What time is check-out at Best Western Plus Casablanca City Center?

Check-out is at noon. Late check-out is available for MAD 300 (subject to availability).

Where is Best Western Plus Casablanca City Center located?

Located in Maarif, this hotel is within a 15-minute walk of Church of Notre Dame de Lourdes, Villa des Arts, and Arab League Park. Casablanca Twin Towers and Twin Center Shopping Center are also within 1 mi (2 km). Hassan II Avenue Station and Les Hopitaux Station are within a 5-minute walk.

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Best Western Plus Casablanca City Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 47 reviews
Rating 8 - Good. 10 out of 47 reviews
Rating 6 - Okay. 6 out of 47 reviews
Rating 4 - Poor. 3 out of 47 reviews
Rating 2 - Terrible. 6 out of 47 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Syed Mohammad Faaiz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Customer Service

Terrible customer service, front desk staff was usually watching videos on their phone or socializing with their friends (not hotel staff) sitting on the sofa in the lobby.
Stayed 2 nights in Oct 2024

6/10 Okay

Nina

Disliked: Cleanliness, staff & service, room comfort

Poor service, not clean, not recommended

We stayed two nights at this hotel. The first room given to us had issues with both window and door, as both could not be locked. The front desk changed a room for us, which was fine in terms of the hardwares. We asked for some tea bags and teaspoons as there was only one left at the bar, no one sent us until the next day evening we asked again, and we only got one teaspoon for us to share 😅 We packed food as my husband wasn’t feeling well, when the food was cold, i went to the restaurant at 1st floor and sought help with the staff there. When I could not even finish telling him my request, he had already replied me at least 5 “No”, which was very rude. The towels in the bathroom were all so dirty and already turned yellowish in colour, the bathroom without a window has no mechanical ventilation either, and something was seemed wrong with their kitchen ventilation system, where we stayed at 2nd floor, every early morning, the food smell came in from the room door and the entire corridor outside our room was the food smell. Given a choice, please consider a better hotel.
The towel was so dirty, already became a yellowish colour
Stayed 2 nights in Nov 2024

2/10 Terrible

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is so far the worst hotel stay I’ve ever had, the hotel service is absolutely terrible. No smile, no greeting, false promises and terrible attitude towards guest. Though the facility looks quite nice, it’s not recommended at all to stay here. Check-in: it’s a prepaid and confirmed booking, but when I checked in, hotel told me there was not sufficient fund to charge. Hotel is supposed to charge from Expedia, not from guest, I told hotel they should check with Expedia about the payment. hotel refused to do anything from their side to check, but just rudely asked me or more accurately, demanded me to talk with Expedia. After 1 hr waiting, hotel kind of figured out about the payment, but they did not proactively call me in the room until I asked them. No apologies and not any comforting language after the whole drama. When we checked in, we asked the hotel to order taxi to the airport next morning, the receptionist noted down the details and said it will cost 400 MAD, payment directly to driver. We agreed. The next morning, we reminded the front desk, they again said no problem. When it’s time of leaving, no taxi, and it was a different manager sitting there. When asked, it was as if it was his first time to hear this request. He did not get any taxi, again no apologies at all. In the end, we got a taxi at 250 MAD. This is not an ideal area for tourists, we felt a bit unsafe. It will be better to stay at the west coast side from my personal opinion.

2/10 Terrible

Deirdre Janine

Disliked: Amenities
I was supposed to be in a double/king room but had 3 single beds spaced out cluttering the room & no room for my suitcase to open. They wouldn't change my room until the next day. Only the bellman was helpful, removing one bed so I could fit my suitcase in. Housekeeping barged in without knocking when I was in bed the next morning. I told reception who said they would talk to housekeeping & my new room would be ready at 11am to move me. Then despite a do not disturb sign on my door, housekeeping still knocked on my door at 10.30am when I was in the shower to deliver extra toilet rolls?! Reception obviously did not inform them to leave my room alone, or cynically made them disturb me in spite of my complaint. I gave them an extra hour, going down for the new key at 12pm to be told the new room was still not ready & I would be phoned when I could move. All service has been terrible & I feel deliberately treating me poorly due to my requesting a new room. I would never stay here again.
Stayed 1 night in Oct 2025

4/10 Poor

Betty

Liked: Cleanliness, staff & service, amenities
Loved the decor! Felt like I was in a trendy boutique hotel but encountered a dead roach on my bed. Good thing I was only there for a night but the disappointment was the fact that there was no reaction from the front desk on my way out. I just got a “Oh” and that’s it
Stayed 1 night in Jul 2025

8/10 Good

Greer

Liked: Cleanliness, amenities, property conditions & facilities
Nice and big and minimalistic in the rooms. Comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice staff
Stayed 1 night in Jan 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
Un peu bruillant avec le klaxon des voitures
Stayed 3 nights in Jul 2024

8/10 Good

ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so nice.
Stayed 3 nights in Apr 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful place.
Stayed 7 nights in Nov 2023

10/10 Excellent

Josif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

Excellent customer service! We had a free upgrade to the room with excellent view and other amenities. Free Breakfast with variety of food which very rare nowadays. Convenient location, close proximity to Medina, park, government buildings, etc. located in the center of city. Has modern/contemporary interior design, very well maintained hotel.
Stayed 1 night in May 2023

10/10 Excellent

Mamady

Liked: Cleanliness, amenities, property conditions & facilities
Il sont vraiment gentil et sympa et appréciable
Stayed 8 nights in May 2023

8/10 Good

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was nice! Very close to tramway station.
Stayed 3 nights in Mar 2023

2/10 Terrible

Frédéric

Disliked: Staff & service, amenities, property conditions & facilities
Bonjour, il n'y avait pas d'eau dans la chambre ni le soir à mon arrivée ni le lendemain matin pour la douche. J'ai dû quitter l'hôtel le matin pour prendre une chambre dans un autre hôtel afin de pouvoir me préparer correctement pour une réunion d'affaire le dimanche après-midi. J'ai écrit à BW réclamation pour demander un remboursement de ces deux nuits car c'est inacceptable qu'un hôtel de standing ne mette pas tout en oeuvre pour assurer la qualité de la prestation. Ce qui m'a le plus énervé au delà de l'absence d'eau c'est que lors de mon check in la réceptioniste ne m'a même pas prévenu, et que le lendemain matin quand j'ai appelé de ma chambre pour savoir quand reviendrait l'eau, la réceptionniste m'a répondu que l'eau fonctionnait à la réception ce qui ne m'aidait guère. Bref, cette expérience BW Casablanca ne me laissera le meilleur souvenir. Cordialement, Frédéric Isel
Stayed 2 nights in Mar 2023

4/10 Poor

Saeed

Disliked: Staff & service, property conditions & facilities, room comfort
Room temperature , very hot could not sleep. shower water was standing. Mohammad front desk guy was nice, friendly. No 4 star hotel service. there was no complimentary water in the room. Safe was lock, asked for assistance, was delayed. I went down myself to request for tech:, room was small.
Stayed 3 nights in Mar 2023

8/10 Good

Arab, Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé. Proche tram et parc
Stayed 3 nights in Feb 2023

10/10 Excellent

Yosef

Great Hotel!

This is a brand new hotel. The staff are wonderful and attentive. I was very pleasantly surprised at how nice the room was. Good location. I was very satisfied and would recommend as well as stay there again.
Stayed 2 nights in Feb 2023

6/10 Okay

Kathy

Liked: Cleanliness, staff & service
Room was ok..sewer smell comes to room and asphixiates you during sleep. Cigarette smell gets to your room and does the same.
Stayed 2 nights in Feb 2023

10/10 Excellent

Xavier BOURGEOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon rapport qualité prix

Très belle découverte pour un rapport qualité prix très intéressant. L hôtel est bien placé et le personnel adorable. Tout a été refait récemment. Les chambres sont très agréables pour un séjour business. Peu de services associés mais on trouve ce qu il faut dans le secteur. Le petit bar à côté est très agréable pour boire un verre le soir
Stayed 3 nights in Jan 2023

10/10 Excellent

Kacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely recently updated hotel!
Stayed 1 night in Dec 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful

8/10 Good

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uusi, moderni, trendikäs pieni hotelli. Ainoa miinus oli huoneen valot joita ei saanut himmeälle, toimivat vin jos kaikki valot oli päällä
Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

A quite ok hotel. Nice staff.
Stayed 2 nights in Nov 2022

10/10 Excellent

M S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tommel opp!

God standard. Rent og pent. Renoveringen gjør at det blir en av de bedre hotellene i byen, da veldig mange av 5-stjernershotellene bærer preg av oppussingsbehov.
Stayed 1 night in Nov 2022