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"Fabulous stay at Hotel West End - excellent location on the promenade, friendly and attentive staff, luxurious rooms, and daily room service made our stay terrific! "

"The pictures are very accurate, but much better in person. Very modern, chic, and clean. My favorite part was how the hotel had beautiful spreads of fruits, nuts, and pastries every day. They also had unlimited coffees, teas, detox waters, etc, available 24/7. The cafe/office space was so clean, and always full of people working, which I enjoyed so much. It was quiet and so peaceful. "

"rates a higher grading more a 4 star . all staff are 5 star. special thanks to aline and pieter who made our stay memorable. must also say all staff have customer satisfaction at the heart of their service. ideal location and excellent views. no hesitation in recommending this hotel and hope to visit again in the future"

"View from restaurant and bar is very nice, the room balcony on 4th floor pretty good too. Staff are wonderfully attentive, even as a lone traveller made to feel important and house keeping excellent. The spa is brilliant, had 2 massages over 2 night stay, one of the most relaxing ever."

"The hotel is very nice and the parking makes it an oasis in a crazy city to park. I found all the staff and employees very kind and helpful. Room was great for a much needed sleep."

"Amazing and convenient location "

"Excellent "

"It was a lovely hotel, close proximity to the beach, train station, with restaurants and shopping all around."

"Wow, perfect hotel for our trip. Loved it. Clean and tidy and modern facilities. Really comfy bed and good air con. 5 minute walk from Terminal 1. Trams and train station available within a 5 minute walk. The staff were friendly and helpful, food was a little hit and miss in The Balm when it was busy (forgotten/wrong items) but corrected quickly. Would definitely stay here again."