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"Although the facility is a bit dated, they maintained it very well. Clean rooms, friendly staff and very attentive. The gardens are beautifully manicured; the view of the ocean is priceless - location is perfect for easy access to the island activities. Daily breakfast was quite a variety. The most outstanding part of service was the prompt attention of staff to secure our room with additional inner latches so that our autistic son could not open the doors easily on his own. I hope to return soon."

"We thoroughly enjoyed our time here. Rooms and all the grounds were kept very clean and tidy. The staff was quickly responsive and friendly with all our needs. The continental breakfast was delicious and plentiful. The pool area was pristine for relaxing and swimming. although the restaurant only served breakfast (restaurant was not open lunch & dinner) and the swim up bar inside the pool was not open, staff was readily available at the bar, which is right next to the pool. Staff assisted us with their corporate WiFi use, so we had WiFi service on all the grounds (rooms included). The tennis courts are not kept up too well - there are some cracks that have been patched & some that haven’t. (We still managed to play some light tennis on them without much issue.) The place is “outdated,” as stated in reviews I read prior. However this did not mean dirty, non-functioning or uncomfortable. There are several restaurants in walking distance & the direct access to a very quiet beach was amazing. We would definitely return."

"Very beautiful and clean welcoming "

"Staff were very helpful and pleasant. Room was clean and with good amenities very nice property."

"Staff were extremely courteous, friendly and always willing to help. hotel is quite charming "

"Was clean and the staff was great "

"The room we stayed in was clean and the hotel restaurants were really good. Enjoyed every meal and stay. Location is close to the city and port. "

"Our stay at Escarlet Hotel was absolutely amazing from start to finish. From the moment we arrived, we were welcomed with such warmth and professionalism by the hotel manager, Kirby, and the receptionist. Kirby truly went above and beyond, he personally shared his contact information and made himself available whenever we needed anything, which made us feel incredibly valued and cared for throughout our stay. The room and bathroom were spotless, beautifully maintained, and extremely comfortable. Room service was offered at our convenience, adding to the ease and relaxation of the experience. The pool area was lovely, well-kept, and accessible 24/7, perfect for unwinding at any time of day. Breakfast each morning was another highlight. We were greeted daily by the most pleasant waitress and chef, whose hospitality made the experience even more enjoyable. There were plenty of options to choose from, the food was served hot and quickly, and every meal was absolutely delicious with generous portions. The entire team truly extended themselves to ensure we had a wonderful experience. Their attentiveness, kindness, and dedication to service made our trip unforgettable. We couldn’t have asked for a better stay and would highly recommend Escarlet Hotel to anyone looking for exceptional hospitality."

"Excellent location with a basic but charming room. Very friendly and helpful staff. No cash points work with UK cards except at Crown Point/Scarborough, so get what you need on the way from the airport. Cards accepted at some but not all restaurants and cash required for excursions/trips."