At Refugio Ballena Hostel, you can look forward to a grocery/convenience store, a garden, and laundry facilities. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a fireplace in the lobby.
View all photos for Standard Single Room, City View
Standard Single Room, City View
Highlights
Patio
Yard
Separate dining area
Fireplace
Full-sized refrigerator/freezer
2 bathrooms
Hair dryer
Microwave
City view
Sleeps 1
1 Large Twin Bed
View all photos for Twin Room, Courtyard View
Twin Room, Courtyard View
Highlights
Patio
Yard
Separate dining area
Fireplace
Full-sized refrigerator/freezer
2 bathrooms
Hair dryer
Microwave
Sleeps 2
2 Large Twin Beds
View all photos for Double Room, Partial Sea View
Double Room, Partial Sea View
Highlights
Patio
Yard
Separate dining area
Fireplace
Full-sized refrigerator/freezer
2 bathrooms
Hair dryer
Microwave
Partial sea view
Sleeps 2
1 Queen Bed
About the neighborhood
Located in Castro, Refugio Ballena Hostel is in the historical district and on a river. Crafts Market and Parque Alto Muro Aventura are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tongoy Beach and Yutuy Beach. Visit our Castro travel guide
Take advantage of a grocery/convenience store, a garden, and laundry facilities at Refugio Ballena Hostel. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a fireplace in the lobby.
Other perks include:
Local cuisine breakfast (surcharge), tour/ticket assistance, and a water dispenser
A TV in the lobby, luggage storage, and a gift shop
Room features
All guestrooms at Refugio Ballena Hostel offer thoughtful touches such as fireplaces and laptop-friendly workspaces, in addition to amenities like free WiFi and separate dining areas.
More conveniences in all rooms include:
2 bathrooms with showers and hair dryers
Private yards, wardrobes/closets, and separate dining areas
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: CLP 8,000 to 15,000 for adults and CLP 8,000 to 15,000 for children
Things to do
TV in common areas
Family friendly
Grocery/convenience store
In-room full-sized refrigerator/freezer
In-room microwave
Laundry facilities
Separate in-room dining area
Conveniences
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Limited-hour front desk
Luggage storage
Shared microwave
Shared refrigerator
Water dispenser
Guest services
Daily housekeeping (for a fee)
Tour and ticket assistance
Outdoors
Garden
On the bay
On the boardwalk/promenade
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
More
Communal living room
Designated smoking areas
Fireplace in lobby
Room amenities
Bathroom
2 detached shared bathrooms
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Food and drink
Cookware, dishware, and utensils
Full-sized refrigerator/freezer
Microwave
Oven
Separate dining area
Shared kitchen access
Stovetop
More
Fireplace
Heating (climate-controlled)
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 11:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
Optional extras
Fee for local cuisine breakfast: approximately CLP 8000 to 15000 for adults, and CLP 8000 to 15000 for children
Housekeeping fee: CLP 6000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Frequently asked questions
Is Refugio Ballena Hostel pet-friendly?
Yes, cats and dogs are allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Refugio Ballena Hostel?
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.
What time is check-out at Refugio Ballena Hostel?
Check-out is at 11:00 AM.
Where is Refugio Ballena Hostel located?
Situated on the boardwalk/promenade, this hostel is within a 15-minute walk of Museo Regional de Castro, Church of San Francisco, and Church of Castro. Plaza de Armas and Origenes are also within 15 minutes.
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