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"Overall we had a lovely stay. Only complaint was that we were cold in the evenings…it was less than 10° outside and the bar had air-conditioning on! We got really cold. The restaurant was also cold, so we only ate there the first night. The food was good, spoilt only by my poached eggs being cool the first day, and when I asked for them to be hot the second morning, they were only just warm! Otherwise a lovely breakfast. Shower very good, and plenty of hot water for baths to warm us up!"

"Ok"

"The Lookout is in a great central location with a good sized car park, which you have to pay for separately. There is a bar behind the reception desk where we bought a drink. Our room was large and the bed clean and comfortable, but everything looked a bit tired- the cushions were stained and the curtains had a few holes. The bathroom was also large but dated. The breakfast was good and the hot items were well cooked. I would stay again, but I feel that a few updates are needed."

"Fabulous location. Beautiful view from room. Really comfortable and staff were exceptionally efficient."

"We stayed for one night. We were attending a wedding close by and don’t live locally. We needed a bed for the night that was inexpensive, had a good check in time and included breakfast. This hotel ticked all those boxes.We checked-in at 2pm, which is rare for hotels now. Hotel staff were friendly and helpful. We received a personal and lovely welcome with a very swift check-in. The hotel decor is tired and rooms are dated but everything was clean. Beds are comfortable but the pillows were thin and not pleasant to sleep on. We had a TV, a decent shower, (not luxurious but it was hot and powerful), room to put our things and tea/coffee amenities. No aircon but we could open the window. Next morning we had a delicious English breakfast. I have stayed in a lot of 5 star hotels and not all of them have put an English breakfast in front of me as spot on as the Russell Hotel did. It was perfect and delicious! If I find myself in Tunbridge Wells in need of a bed for the night I would stay here without question. Lovely welcome, friendly & helpful staff with a great English breakfast in the morning. What more do you need?! The hotel was in a good location too and had some free parking. A thumbs up from my husband and me!"

"I highly recommend ! Friendly staff, good food, spacious room, and very relaxing!"

"Stayed here a few times now, staff always friendly and helpful."

"Great place and location. Def recommend"

"Clean room, a little cramped, but good. Nowhere to sit apart from the bed. Quieter than expected. "