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Entire apartment

Garden & City Cauterets Balneo

3.0 star property
Family-friendly residence with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Garden & City Cauterets Balneo

Indoor pool, seasonal outdoor pool, sun loungers
Studio for 2 | 1 bedroom, free WiFi, bed sheets
Studio for 4 | 1 bedroom, free WiFi, bed sheets
Restaurant
Apartment for 10 people | Private kitchen
Garden & City Cauterets Balneo, near Puntas Gondola, offers sun-drenched outdoor and warm indoor pools. The spa provides massages, facials, and manicure/pedicure services. Multilingual staff helps plan cycling routes, and dry cleaning services keep adventure gear fresh.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Hot Tub
The current price is AED 326
AED 372 total
includes taxes & fees
5 Nov - 6 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Studio for 2

1 bedroom, free WiFi, bed sheets

Studio for 2

Highlights

Heating
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Cookware/dishes/utensils
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 communicating studios for 8 people

Private kitchen

2 communicating studios for 8 people

Highlights

Heating
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Cookware/dishes/utensils
  • 50 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Twin Bunk Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment for 10 people

Apartment for 10 people | Living room | Flat-screen TV, foosball

Apartment for 10 people

Highlights

Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
  • 70 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 Double Bed, 2 Twin Beds, 1 Twin Bunk Bed and 2 Double Sofa Beds

View all photos for Studio for 2

Studio for 2 | 1 bedroom, free WiFi, bed sheets

Studio for 2

Highlights

Heating
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Cookware/dishes/utensils
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, free WiFi, bed sheets

Superior Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Espresso maker
Electric kettle
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio for 4

Studio for 4 | 1 bedroom, free WiFi, bed sheets

Studio for 4

Highlights

Heating
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Cookware/dishes/utensils
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Comfort Duplex, 1 Bedroom (For 6)

Comfort Duplex, 1 Bedroom (For 6) | Living area | Flat-screen TV, foosball

Comfort Duplex, 1 Bedroom (For 6)

Highlights

Heating
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Cookware/dishes/utensils
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Apartment for 10 people

Apartment for 10 people | Living area | Flat-screen TV, foosball

Apartment for 10 people

Highlights

Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
  • 70 sq m
  • 4 bedrooms
  • Sleeps 10
  • 2 Double Beds, 2 Twin Bunk Beds and 1 Double Sofa Bed

View all photos for Single Double Room

Single Double Room | 1 bedroom, free WiFi, bed sheets

Single Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
11 avenue du General Leclerc, Cauterets, Hautes-Pyrenees, 65110

What's nearby

  • Cauterets Baths - 3 min walk - 0.3 km
  • Cirque du Lys Gondola - 5 min walk - 0.4 km
  • Pyrénées National Park - 2 min drive - 2.5 km
  • Lac de Gaube - 8 min drive - 6.6 km
  • Pont d'Espagne - 12 min drive - 6.9 km

Getting around

  • Lourdes Station - 27 min drive
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 50 min drive

Restaurants

  • ‪Le Refuge De La Cascade - ‬3 min drive
  • ‪Hotellerie Du Pont D'Espagne - ‬9 min drive
  • ‪Chez Gillou - ‬2 min walk
  • ‪Au Bistrot Du Boulevard - ‬3 min walk
  • ‪Café Ski-Bar - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Garden & City Cauterets Balneo

Family-friendly residence with a full-service spa and a fitness center
This smoke-free residence features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Garden & City Cauterets Balneo offers 136 accommodations. Flat-screen televisions are featured in guestrooms. This Cauterets residence provides complimentary wireless Internet access.
An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the residence's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

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Property amenities

Ski

  • Close to skiing
  • Ski passes
  • Ski shuttle nearby
  • Ski storage
  • Snowboarding nearby

Pool/Spa

  • Body scrubs
  • Facials
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Manicures/pedicures
  • Massage
  • Pool loungers
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Turkish bath

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Ski shuttle nearby

Family friendly

  • Children's pool
  • Playground

Dining

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 17 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV
  • Games
  • TV in common areas

Outdoor areas

  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 538 square feet of conference space
  • Business center
  • Meeting room

Comfort

  • Heating

Pets

  • Pet friendly
  • One pet total
  • Fee: EUR 12 per pet per day (maximum EUR 54 per stay)
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe at front desk

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Gym
  • Ski passes
  • Ski storage
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 136 units
  • 2 buildings
  • 6 floors
  • Banquet hall

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 2 2025 to December 4 2025 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from October 30 to December 16:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day (maximum EUR 54 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.57 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 12 for children
  • Pet fee: EUR 12 per pet, per day (maximum EUR 54 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July 01 to September 06
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Odalys Hotel-Residence Aladin
Odalys Hotel-Residence Aladin Cauterets
Odalys Hotel-Residence Aladin House
Odalys Hotel-Residence Aladin House Cauterets
Odalys Hotel Residence Aladin
Odalys Hotel Residence Aladin
Garden & City Cauterets Balneo Residence
Garden & City Cauterets Balneo Cauterets
Garden & City Cauterets Balneo Residence Cauterets

Frequently asked questions

Does Garden & City Cauterets Balneo have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. The pool will be unavailable from November 2 2025 to December 4 2025 (dates subject to change).

Is Garden & City Cauterets Balneo pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Garden & City Cauterets Balneo?

There is free parking nearby.

What time is check-in at Garden & City Cauterets Balneo?

Check-in start time: 4:00 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Garden & City Cauterets Balneo?

Check-out is at 10 AM. Late check-out is available for EUR 30 (subject to availability).

Where is Garden & City Cauterets Balneo located?

This family-friendly Cauterets residence is located near a boardwalk/promenade, within 2 mi (3 km) of Cirque du Lys Gondola and Pyrénées National Park. Pont d'Espagne and Lac de Gaube are also within 6 mi (10 km).

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Reviews

Garden & City Cauterets Balneo Reviews

8.2

Very Good

8.4

Cleanliness

8.6

Location

8.2

Staff & service

8.8

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 88 out of 246 reviews
Rating 8 - Good. 100 out of 246 reviews
Rating 6 - Okay. 36 out of 246 reviews
Rating 4 - Poor. 20 out of 246 reviews
Rating 2 - Terrible. 2 out of 246 reviews

Reviews

6/10 Okay

Rod

Liked: Cleanliness, property conditions & facilities, communication
Property is good, but the outside pool wasn’t open and area around it not cared for much which we were looking forward to. Inside Spa was very good though. Took a while to get the deposit credited back to my account.
Stayed 3 nights in Jul 2025

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay!
Stayed 2 nights in Jul 2025

8/10 Good

nadège

Liked: Cleanliness, room comfort, communication

Très bon séjour

Hôtel très bien situé. Pas de bruits. Chambres propres et confortable. Balnéo très bien.
Stayed 1 night in Jul 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, room comfort, communication
Hotel tres bien situe, conforme a la description lors de la reservation. Personnel tres agreable et souriant. Seul petit bemol le prix du petit dejeuner est un peu excessif.
Stayed 1 night in Jul 2025

8/10 Good

Agnès

Liked: Cleanliness, room comfort
Disliked: Communication
Nuits très bruyante côté rue. 4 soirs sur 7 clientèle café du commerce. Demande de changement de chambre pour être côté montagne sans réponse de la part de l’hôtel. Piscine extérieure condamnée deux années d’affilée.
Stayed 7 nights in Jun 2025

6/10 Okay

Frédérique

Liked: Cleanliness, room comfort, communication

M

Séjour appréciable surtout grâce à la piscine, dont nous avons beaucoup profité. La chambre réservée n'était pas celle prévue àcause d'un bug informatique à priori : nous avons eu des lits séparés. Le restaurant de l'hôtel : une catastrophe. La majorité ce qui était indiqué sur la carte n'était pas disponible. Malgré un resto presque vide, le service était très long (2h pour une entrée et un plat). Le bar : pareil. Impossible de commander, plus de ci ou de ça. Nous avons apprécié : sa localisation, les jeux a disposition, le personnel.
Stayed 3 nights in Jun 2025

8/10 Good

Eric

Liked: Cleanliness, room comfort, communication

Hôtel Cauterets

Séjour en couple.Tres sympathique. Lit confortable. Chaleur insupportable dans la chambre. Personnel à l'accueil prévenant. Serveurs au restaurant très gentils mais anglophones. Ce qui peut poser problème aux clients qui ne parlent pas anglais
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, room comfort, communication
Parfait
Stayed 1 night in May 2025

4/10 Poor

Geneviève

Liked: Cleanliness, room comfort
Disliked: Communication

Incident coffre-fort

À notre arrivée, le 20/04/2025, nous avons été surclassés, ce qui nous a paru sympathique. Nous sommes allés à l espace aquatique en laissant téléphones portables, papiers, CB, clefs et bijoux dans le coffre dans le placard de notre chambre. Les peignoirs, marqués XL, sont trop étroits. L espace aquatique est assez petit car l hôtel n était pas complet et il y a très peu de chaises et de transats disponibles. De plus, les enfants y sont autorisés et c est donc très bruyant. L eau du bassin n est pas très chaude. En remontant dans notre chambre, impossible de réouvrir le coffre. Il a fallu qu on insiste fortement auprès de la personne à l accueil pour qu elle fasse venir la personne de la maintenance pour l ouvrir car elle nous disait qu il fallait attendre le lendemain matin. Nous avons été obligés de manger au restaurant attenant où, au bout d une heure, la réceptionniste est venue nous dire que le coffre était ouvert... Nous trouvons anormal qu une personne soit rentrée dans notre chambre pour ouvrir le coffre sans notre présence. De plus, aucune excuse et un manque total d empathie de la part de la réceptionniste que ce soit le soir même et également le lendemain lors de notre départ. Des petits déjeuners offerts auraient été bienvenus pour faire passer cet incident.
Stayed 1 night in Apr 2025

8/10 Good

STEVEN

Liked: Cleanliness, room comfort, communication
Bel Hôtel très bien situé, agréable avec un bon restaurant
Stayed 6 nights in Jan 2025

6/10 Okay

Celine

Appart-hôtel bien situé

Nous avons apprécié d'avoir tous les commerces sous la main, loueur de ski, boulangerie en face de l'hôtel. Idéalement situé pour accéder aux telecabines et aux agences de guide de montagne. Le restaurant interne à l'hôtel est tout a fait convenable. Un espace bar, avec des jeux de sociétés a disposition. L'espace piscine, sauna, hammam est ideal pour se détendre apres une journée de ski. Cela manque de revues ou journaux a disposition. Et le petit déjeuner devrait afficher un prix plus raisonnable. C'est excessif rapport qualite-prix.
Stayed 3 nights in Feb 2025

4/10 Poor

laurent

Liked: Cleanliness

Pas de tout repos!!!

6 nuits, 3 nuits blanches.... samedi à notre arrivée et malgré nos inquiétudes transmises à l acceuil dès 17h... comme prévu un groupe de jeunes toute la nuit dans le couloir, music, portes qui claquent et vacarme jusque 5h du matin. Mardi soir, soirée Techno au bar.... pour le plus grand plaisir des Ravers du coin et pas pour les clients de l'hotel... music et bruits sur la terrasse du bar de 22h à 3h du matin... Jeudi... une petite soirée improvisée dans l'hôtel jusque 4h30 du matin.... Dommage, les chambres sont correctes, le Spa très bien, le retaurant toujours aussi bien même si le prix du petit dej à 19€ est excessif... Nous comprenons que vous avez besoin de remplir l'établissement mais pas à n'importe quel prix! L'hotel par definition est un endroit avant tout de repos nocturne. Impossible de donner un meilleur avis malgré les bons côtés de l établissement. La réception de groupes non maîtrisés par la direction de l'hôtel, le choix des soirées peuvent rendre les situations ingérables même pour vos propres équipes.... sans compter votre responsabilité engagée en cas de débordement avec l'alcool et la cigarette qui pourrait tendre à une situation catastrophique. Poir les clients traditionnels qui attendent avec impatience leur semaine de vacances pour se ressourcer en famille, vous n'êtes pas forcément au bon endroit... Encore une fois, dommage car le sentiment de départ est plutôt positif.
Stayed 6 nights in Jan 2025

8/10 Good

Athos

Liked: Cleanliness, room comfort, communication

Superou as expectativas

Boa localização, boa estrutura
Stayed 2 nights in Jan 2025

8/10 Good

Dominique

Liked: Cleanliness, room comfort, communication

Hôtel sympathique

Nous avons passé un bon séjour au Garden & city de Cauterets. Personnel très accueillant. Chambre propre. Un petit bémol sur les dimensions de la chambre (je n'ai pas vraiment "vu" les 19 m2) et du lit de 140. .
Stayed 3 nights in Jan 2025

10/10 Excellent

marie-Christine

Liked: Cleanliness, room comfort, communication

Excellent sejour

Très correct, bien situé, bon accueil. Je recommande.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente ubicación, el mayor problema es encontrar estacionamiento en la zona pues en esta temporada esta totalmente lleno cauterets
Stayed 3 nights in Dec 2024

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great, clean and functional accommodation. Especially liked the outdoor pool & the fact you are right in the centre of the town.
Stayed 1 night in Aug 2024

10/10 Excellent

Cecile

Liked: Cleanliness, room comfort, communication

Séjour très agréable on recommande

Très beau séjour. Le personnel est très agréable, l hôtel est en plein cœur de ville, l espace spa est très bien conçu on a adoré, merci c était un beau séjour pour nous. Et oui il y a un ruisseau qui passe dans la ville et nous avons apprécié l entendre.
Stayed 3 nights in Aug 2024

8/10 Good

William

Liked: Cleanliness, room comfort, communication

Agréable séjour

Agréable séjour, établissement propre, personnel agréable et serviable. Directement en centre ville mais du coup bruyant le soir mais bien insonorisées
Stayed 3 nights in Aug 2024

8/10 Good

XAVIER

Liked: Cleanliness, property conditions & facilities, communication
Oui
Stayed 2 nights in Aug 2024

8/10 Good

VALERIE

Liked: Communication

Établissement moyen

Séjour convenable. Pas trop dormi à cause bruit surtout du ruisseau. Très bon accueil. Chambre piscine tres moyen pour le prix déçu un peu
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Etablissement bien situé et bien équipé

Retard pr récupérer notre studio à notre arrivée et delai d'attente au restaurant hors normes ; c'est dommage car les plats sont bons mais le service est vraiment trop long (env 2h pr plat/dessert) !
Stayed 3 nights in Aug 2024

10/10 Excellent

Youri

Liked: Cleanliness, amenities, property conditions & facilities, communication
Très bon établissement le spa est très beau et l'hôtel très bien.
Stayed 2 nights in Jul 2024

6/10 Okay

jean-Claude

Disliked: Cleanliness, room comfort, communication
Le séjour était magnifique pour le site établissement pas assez propre surtout sur les spa piscine etc petit déjeuner pas à la hauteur Regret pour tout ça ?
Stayed 3 nights in Jul 2024

10/10 Excellent

null

Liked: Cleanliness, room comfort, communication

Convenable

Literie confortable, vue appréciée sur la montagne, services accessibles de qualité mériterait un coup d’antikal sur les fenêtres du jacuzzi ça fait pas très net…
Stayed 1 night in Jul 2024