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"Very nice hotel, good service and ideal location"

"Lovely lady greeted us on reception on new years eve didnt have the upgrade room offered but she gave us complimentary drinks room nice slight smell in carpet room 612 and the duvet filling was all in a bundle inside the duvet but lovely stay nice restaraunt nice bar nice comunial areas "

"Great location, check in was a pleasure "

"I stayed here with my partner for 1 night. It was located very near to a venue we were attending so that is how we came to choose this hotel. The room was a good size with a very nice shower room. The water pressure was quite weak however but for one night it wasn’t a problem. Sleep quality was good thanks to a comfy bed and a good temperature in the room. It was New Year’s Eve but we didn’t hear any noise from other rooms or outside. Breakfast was ok but I was surprised to see guests going down in their pyjamas! The choice of cooked food on the buffet was the usual standard but maybe it had been kept under the heat lamps a little too long and had gone hard. Coffee was a basic machine, filter would have been nice. It did the job though to set you up for the day. "

"A firm favourite of ours great location lovely hotel and grounds and the friendliest staff cannot fault it"

"Amazing boutique hotel with great and friendly staff. Had a heating issue in the room but staff were proactive in sorting and finding a solution. Great overall experience, look forward to coming back."

"A Christmas Eve stay was fantastic! Staff lovely, friendly and helpful and we woke up to Christmas stockings on our doors with hot chocolate marshmallows etc inside which was a fantastic festive touch."

"Great reception and breakfast, very dog friendly "

"A truly wonderful stay over the festive period. The new spa is lovely and room 452 was SO quiet and spacious, highly recommended. The only downside which I pointed out two years ago is that the shower lets the room down as it’s not powerful enough and looks dated too. A short taxi ride or lovely walk into the centre with everything you could wish for. Please note valet parking is £39.50 and the Soa £45 per person in addition to the room. Concierge and FOH staff are very attentive. Breakfast is wonderful, so many choices including à la carte at no extra cost. "