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"Our stay in San Andrés was absolutely amazing! The hotel exceeded our expectations in every way. The staff was welcoming, attentive, and always willing to help with a smile. The rooms were clean, comfortable, and had a beautiful island atmosphere that made the trip even more relaxing. The location was perfect — close to the beach, restaurants, and local attractions, while still feeling peaceful and safe. The breakfast was absolutely delicious every morning, with great variety and fresh options to start the day. The staff was incredibly helpful throughout our stay and always made sure we had everything we needed. What truly made this place special was the hospitality. The team made us feel at home from the moment we arrived until the day we left. If you are visiting San Andrés and looking for a place that combines comfort, great service, and an unforgettable experience, I highly recommend this hotel. We will definitely be coming back!"

"Service was not great"

"This place exceeds expectations with service. I would stay here again."

"Great location. The food and drinks are good. The pool was closed for maintenance, but the hotel offers access to a private beach with a bar and food, which is included in the all-inclusive package."

"The entire stay was great! Breakfast was wonderful with varied choices every day. The front desk was very helpful when needed. The most helpful staff member was Marlin. She was so friendly and made sure that everything was in order. She was also the pool bartender and did a great job. I was there for my birthday and the staff decorated our room perfectly with the help of my partner, Frank. They provided balloons, a Feliz Compleanos sign, cake with candle and a split of wine. We hope to return for Franks birthday in November!! Thanks to the staff for a great stay."

"S"

"Pictures of the rooms are not as they appear in person "

"I was a little worried how may stay would be when I read previous reviews. The property is gorgeous and well maintained in the public areas and the room. The view from the rooftop pool is excellent. Many people taking instagram photos up there. Bar service was good and menu was extensive at Wata. At night the view is still amazing and JP was excellent friendly bartender. The Italian restaurant was 5 stars. Excellent food, great service. Best meal I had on the island. It is true; no spa or gym and they cool make that more clear on the website, but it does say “soon.” I had a standard room and everything was perfect. Large room, large shower always with unlimited hot water and great water pressure. As for the view; if I looked out I would see the beautiful sea. If I looked straight down I would see some ugly rooftops, but that is how it is on all the island. I added photos from the same window. I have stayed at 3 other hotels and there is no comparison. Navitto is the best."

"No es lo que muestran en las fotos."