"The hotel is infested with cockroaches and mice, I had to kill a cockroach in the room, told the staff and the only thing they did was to spray a lot of pesticide inside the room without my consent and with all my things inside, they even expected us to sleep in that room without a 2 and 4 year old, since I complained they ended up changing our room, but their poor communication and lack of good customer service made our stay not enjoyable at all.To sum it up it was the worst experience, don’t stay there if you want a nice hotel with nice customer service go to Mayan."
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